Jul 30, 2026
Beyond grateful!
Beyond grateful! I had to reschedule the move twice. Both times, the office staff was quick to make the changes and update my paperwork without pushing fees. When they finally moved, all my information was on hand, and it went smoothly!
Oct 11, 2024
Recommended by me :)
After a thorough comparison of various relocation services, I chose Amex Moving & Storage for their exceptional balance of cost-effectiveness and quality service. They appointed a dedicated relocation coordinator, Malvin, who meticulously managed the entire transition from inception to completion. His consistent communication and updates provided a reassuring sense of oversight and attentiveness to my relocation needs. His professionalism and amiable demeanor instilled a deep sense of trust and confidence in their services.
Aug 03, 2026
They are indeed the experts!
I was always wary about moving, but this company made it seem like a breeze. They moved all my possessions on time, and they sent packers who packed everything exactly as I wanted. There was no damage or loss of anything. They are indeed the experts!
Nov 15, 2024
Wow, these guys are great; thanks a lot!
Their preliminary evaluation was meticulous, with team members making extensive notes about everything that would need to be relocated. They gave a thorough quote that they stuck to throughout the project. They showed up on moving day on time and ready to work with a full toolset.
Jul 29, 2025
Very happy customer.
I needed to clear out my storage unit and move it into my new place across town. I had no clue how to stack things safely in the truck, but they clearly did. They made sure the heavier stuff went in first and tied things down so nothing slid. The drive wasn’t far, but the way they handled things made me feel a lot more confident about it.
Oct 07, 2025
The whole experience was so pleasant
The crew carried antiques, boxes of books, and a heavy dresser without rushing. They asked questions and placed everything where it belonged. That meant a lot. Good Job Done...
Sep 12, 2026
DO NOT TRUST THIS COMPANY. If I could give zero stars, I would.
Prior to booking an interstate move from NY to TN, we conducted two to three separate virtual walkthroughs with sales rep Patrick Harris. We explicitly emphasized that we wanted everything accurately inventoried to avoid any surprises or unexpected costs on moving day. Based on these virtual evaluations, he issued a signed Binding Estimate for $21,800.00. Once signed, Operations Manager Michelle Bar became our main contact—and dealing with her was an absolute nightmare. Every conversation was like walking on eggshells. She maintained a belligerent "take it or leave it" attitude, overtalking us with "Listen, listen, listen," refusing to let us speak, and threatening to hang up if we pushed back. At one point, she actually said, "You're lucky we even showed up." They arrived on the final afternoon of our pickup window at 4:00 PM—with the closing on our NY home scheduled for 9:30 AM the next morning. The crew kept us awake packing all night long from 4:00 PM until 6:30 AM, leaving us just three hours before closing. Before a single item was loaded onto the truck, on-site lead Henner Rodriguez claimed the job was larger than expected and put Michelle Bar on the phone. With our NY home sale closing hours away and a purchase closing on our new home in TN just days later, our backs were completely against the wall. Knowing we were trapped, she verbally forced a price jump to $32,700.00—an unauthorized $10,900.00 overcharge—before work would begin. In a desperate attempt to lower the cost, we were forced to purge valuable personal belongings on the spot, forcing us to repurchase those items out-of-pocket after arriving in Tennessee. Left with no choice on moving day, we had to agree under total duress. Delivery was then delayed for over two weeks because Michelle Bar insisted we needed a shuttle service and attempted to demand additional accessorial fees, despite our executed paperwork reflecting $0 shuttle charges and specifying two smaller delivery trucks. Upon delivery, our furniture arrived with severe physical damage, including structural breaks to our bedroom set and entertainment center, and our box spring arrived filthy and water-stained. I have officially filed formal regulatory complaints with: • Federal Motor Carrier Safety Administration • New Jersey Division of Consumer Affairs (Office of Consumer Protection) • Tennessee Attorney General's Office (Division of Consumer Affairs) Save yourself the stress, money, and property destruction. Avoid AMEX Moving & Storage at all costs.
Jan 22, 2026
Couldn't have gone better.
You should definitely consider these guys if you have a lot of random items that are hard to pack. They organized the truck so well that we actually had some extra space left over at the end. The move was very cautious on the road and made sure our belongings arrived safely. I am very happy with the price and the overall quality of the service we received today.
Feb 04, 2026
Peaceful Service!
The logistics of my cross-county move seemed daunting at first. However, this company managed the schedule perfectly. They picked up my boxes on Monday and arrived at the new house by Wednesday morning. Every box landed in the correct room. I didn't see any hidden fees on my final invoice. The staff members were polite and worked quickly in the heat. It was a very positive experience, and I will use them in the future as well.
Aug 01, 2025
Thanks guys. You are awesome.
I moved from one state to another, taking a garage full of tools and oversized storage bins, along with my usual household items. I expected issues with the heavier items, but the movers had a plan and stuck to it. Everything arrived safely, and nothing was missing. They really knew what they were doing. The whole trip was handled professionally and stayed right on schedule.