Moving company in Fair Lawn, NJ
The entire fictional move took much longer than originally anticipated. Both loading and unloading seemed to lack an efficient plan. By the end, the extended schedule had become tiring and inconvenient. Better preparation could have made the relocation considerably smoother.
Prior to booking an interstate move from NY to TN, we conducted two to three separate virtual walkthroughs with sales rep Patrick Harris. We explicitly emphasized that we wanted everything accurately inventoried to avoid any surprises or unexpected costs on moving day. Based on these virtual evaluations, he issued a signed Binding Estimate for $21,800.00. Once signed, Operations Manager Michelle Bar became our main contact—and dealing with her was an absolute nightmare. Every conversation was like walking on eggshells. She maintained a belligerent "take it or leave it" attitude, overtalking us with "Listen, listen, listen," refusing to let us speak, and threatening to hang up if we pushed back. At one point, she actually said, "You're lucky we even showed up." They arrived on the final afternoon of our pickup window at 4:00 PM—with the closing on our NY home scheduled for 9:30 AM the next morning. The crew kept us awake packing all night long from 4:00 PM until 6:30 AM, leaving us just three hours before closing. Before a single item was loaded onto the truck, on-site lead Henner Rodriguez claimed the job was larger than expected and put Michelle Bar on the phone. With our NY home sale closing hours away and a purchase closing on our new home in TN just days later, our backs were completely against the wall. Knowing we were trapped, she verbally forced a price jump to $32,700.00—an unauthorized $10,900.00 overcharge—before work would begin. In a desperate attempt to lower the cost, we were forced to purge valuable personal belongings on the spot, forcing us to repurchase those items out-of-pocket after arriving in Tennessee. Left with no choice on moving day, we had to agree under total duress. Delivery was then delayed for over two weeks because Michelle Bar insisted we needed a shuttle service and attempted to demand additional accessorial fees, despite our executed paperwork reflecting $0 shuttle charges and specifying two smaller delivery trucks. Upon delivery, our furniture arrived with severe physical damage, including structural breaks to our bedroom set and entertainment center, and our box spring arrived filthy and water-stained. I have officially filed formal regulatory complaints with: • Federal Motor Carrier Safety Administration • New Jersey Division of Consumer Affairs (Office of Consumer Protection) • Tennessee Attorney General's Office (Division of Consumer Affairs) Save yourself the stress, money, and property destruction. Avoid AMEX Moving & Storage at all costs.
Moving out of my parents' house and into my first apartment was a challenging experience. The movers from my company discussed everything with me, including how to pack appliances, what items should be loaded first, and how to prevent damage during the move. It was very comforting for me!
The team was respectful of our new neighbors. They were aware of parking and noise levels, ensuring a smooth move without causing any disruptions.
I was satisfied that Amex Moving & Storage was trustworthy and professional during my relocation and storage operation.
I moved from a two-bedroom apartment to a new condo, but I didn't have time to pack everything properly. Amex Moving & Storage stepped in and brought all the packing materials. They wrapped my electronics and artwork with care and didn't leave a mess behind. I appreciated how organized they were, especially since I was behind on things. They turned a hectic day into something surprisingly smooth.
I was initially impressed by the glowing reviews about AMEX Moving & Storage and decided to hire them for my move. What a mistake that was! The crew that showed up was unorganized and careless with my belongings. They damaged several pieces of furniture, and when I confronted them about it, they were unapologetic and tried to blame me for not packing better! The final bill was also much higher than what was quoted, with hidden fees that were never mentioned upfront. I feel misled and incredibly disappointed. I wish I had gone with a more reputable company.
The team from Amex Moving & Storage helped me with my long-distance move. They packed, loaded, and unloaded on the same day. They let me know what was happening and stayed busy throughout the process.
I just moved into my first place and only had furniture, no boxes of stuff. I hired Amex Moving & Storage just to haul the big items. I had a heavy metal desk and a giant TV cabinet I couldn't lift alone. The two young guys who showed up were full of energy and very careful with the freshly painted walls in the new apartment. They worked quickly, and the entire move was finished in less than two hours.
I appreciated how hard the crew worked. They handled my items with care and completed the move without any issues.
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Reviews summary
Recommended based on user reviews
The final box was placed exactly where I asked. When the team waved goodbye, I almost didn’t want them to leave. They felt like family.
327 reviews
Genuinely kind people, that's for sure. Today, they really went out of their way to help me. The guys' competence, politeness, and genuine desire to help me as a customer ... Read More
Amex Moving and Storage provided an efficient and hassle-free moving experience. Their team was punctual, careful with our belongings, and made the entire process smooth. ... Read More
All team members were courteous! They handled everything with professionalism and care to ensure everything went off without a hitch.
I would absolutely recommend this company. James and his team dealt with the situation with professionalism and consideration. They have my undivided backing. ... Read More
The AM staff was on time and worked rapidly, which pleased me. They were professionals, and nothing was scratched or broken. I was pleased with the cooperative and pleasa ... Read More
The unexpected outpour of rain certainly did not demotivate the movers. They were as determined as ever to wrap my move up on schedule. They brought big plastic coverings ... Read More
Amex Moving & Storage is the best. I was really glad with their assistance in moving my warehouse. Their team's proficiency in coordinating massive relocations was remark ... Read More
Amex Moving & Storage is a fully licensed and insured moving company with a strong presence across New Jersey, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Amex Moving & Storage actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
We Move To
Below are estimated price ranges for moves with Amex Moving & Storage. Actual costs may vary based on distance, complexity, and additional services.
Average Cost Details Not Provided by the CompanyAt My Good Movers, we believe peace of mind starts with verified credentials. Amex Moving & Storage holds all required registrations to legally operate both local and interstate moves.
Families and businesses across New Jersey trust Amex Moving & Storage for fast, safe, and stress-free moves.
At My Good Movers, we base our cost estimates on real customer data and verified pricing trends:
Yes, Amex Moving & Storage is a licensed and insured moving company. For interstate moves, they are registered with the U.S. Department of Transportation (USDOT) and comply with all federal regulations. You can verify their licensing on the FMCSA website for added peace of mind.
Amex Moving & Storage offers a range of services, including local and long-distance moving, packing, unpacking and storage solutions. Services may vary slightly by location; therefore, it's best to contact them directly for specific details about their offerings.
Amex Moving & Storage calculates your moving cost based on several factors, including the distance, total weight or volume of items, and any additional services requested (e.g., packing or storage). Some moves are priced hourly (local), while others are flat-rate or weight-based estimates (long-distance).
You can request a free quote from Amex Moving & Storage directly through this profile page by clicking “Get a Free Estimate” or contacting them directly by phone or email.
If any items are lost or damaged during your move with Amex Moving & Storage, you should notify the company immediately. They will guide you through their claims process. Be sure to review their liability coverage options before the move.
When choosing a moving company in New Jersey, start by checking if the company is properly licensed and insured for operations in that state. Look for verified customer reviews and transparent pricing. It’s also helpful to compare at least 2–3 movers in New Jersey to evaluate their reliability and experience.
Free estimate from licensed interstate movers or call our support team anytime.
