Jul 26, 2025
They Were Mind Blowing
I moved from a second-floor apartment into a home with no elevator, which I thought would be a nightmare. The movers made it so easy. They were fast and didn’t hesitate with the heavy lifting. They even managed to get my bulky couch through a narrow hallway without issues. Everything was handled professionally and without damage. I was really impressed with the whole experience.
Mar 26, 2026
Immensely satisfied
I am writing this because I was super impressed with the specialized piano skid they used. Most movers just try to wing it, but Amex Moving & Storage came prepared with the right equipment and plenty of moving blankets. They didn't even leave a scuff on the hardwood floors while moving that beast of an instrument. It’s rare to see that kind of expertise these days.
Jan 19, 2026
Brilliant, reliable, and friendly
I had a really good experience with Amex Moving & Storage last Tuesday. I was worried about my large mirror and some artwork, but the guys handled everything with a lot of care. It is such a relief to have all my fragile items in the new house without a single crack.
Nov 10, 2025
Quick and Effortless!
Javier showed such professionalism during the move. He guided the team, answered my questions, and even made sure fragile items were double-checked. Having him in charge made me completely trust the process.
Jul 29, 2026
Excellent from start to finish!!!!!
I wrapped my old furniture with extra protection so that I could sleep with peace of mind. It was really meticulous. Excellent from start to finish!!!!!
Sep 11, 2024
They handled all my stuff with care
Cherish them. They work at a breakneck pace without adding unnecessary stress, setting them apart from other movers. They are the first ones I've ever hired. Kendry and his crew were fantastic this time around. I highly recommend it!
Aug 03, 2026
Avoid this company at all costs.
When looking for movers I fell for the AMEX scam, thinking their glowing reviews were real when they are not. I had incorrectly assumed this was a company with its own intake, movers, and drivers, instead Michelle acts as logistics working with outside contractors. During our intake call with Patrick (who is a sales broker NOT an AMEX employee), I provided a detailed itemized list of everything in the move (including dimensions for furniture) with video and photos. We were quoted 960 cubic feet at around $8k for a full pack and move. We paid the deposit and were told we would receive our items in our move-in date, which was a LIE. Additionally, we were not told upfront that the last two payments had to be in money orders. On the day of the move, Austin showed up with 2 men in an AMEX truck. Though they all had AMEX shirts, it was clear that Austin was a contractor that had then found 2 people to work with him. After his walk through, Austin told us we were under quoted and said we needed at least 1500, which would take us to $12k. We were obviously upset and immediately called Michelle. She was absolutely no help in the situation, pretending not to understand why we would be mad at suddenly having to pay $4k more. Having no choice, we went on with the packing and move. It took the 3 men 11 hours. And, as we would find out later why, we ended up having to leave behind 8 pieces of furniture because we would have needed even more space in the truck. We had to scramble to sell things and lost so much money doing so. During this day of hell, we were also told that we would NOT be receiving our items on our move in day - that they have to wait for a truck to be going that direction to put our stuff on. Had we been told that before, we would have been more strategic in what we did NOT pack and to keep with us! We had to continually call and text Michelle for updates as to where our stuff was, because, we had put AirTags in some boxes we knew they hadn’t left yet. At our new home, we had to buy air mattresses and other essentials while we waited two weeks for our stuff to arrive. We also had to buy almost all new furniture. Not only was the move itself overly expensive, we ended up spending thousands more to replace to furniture we had to leave behind. The 2 men who arrived with our belongings, were also clearly contractors. While unloading, they continually mentioned how lightweight the boxes were, how many of the boxes were misshaped because they were not full, and how certain materials were placed in the wrong boxes. They asked if we had packed ourselves and were shocked to hear we had paid AMEX for packing. As we began to unpack, we found that at least 75% of the boxes were half full. Meaning, our items would have taken up less space if the boxes had actually been packed to capacity. This is a complete SCAM and utterly unacceptable. We also found broken glassware, broken mirrors, bent books, and other damaged objects, because, again, the boxes were not packed correctly. This horrible packing cost us thousands of dollars in cubic square feet. This “company” is, at its core, dishonest. They scam you into thinking they are legitimate, when in fact, no one, except Michelle, actually works at AMEX.
Dec 30, 2025
efficient and polite moving company
My antique China cabinet was too large to fit through the main front door. The crew successfully hoisted it over the second-floor balcony. They handled the difficult rigging process with great professionalism and safety measures. It was a stressful moment, but they managed it perfectly.
Oct 19, 2023
Hassle-free moving experience
Amex Moving and Storage provided an efficient and hassle-free moving experience. Their team was punctual, careful with our belongings, and made the entire process smooth. The booking and customer service were excellent. I highly recommend Amex Moving and Storage for a stress-free move. Five stars!
May 12, 2026
Stellar job
I was really nervous about my glass table because it's antique. Amex Moving & Storage wrapped it like crazy and it arrived perfect. Super happy with them.
