Sep 12, 2025
Proficient Movers
I’ll never forget how Amex Moving & Storage handled my fragile collection of framed art. Each piece was wrapped, loaded carefully, and delivered without any damage. Their effort showed me they truly respect their customers’ belongings.
Apr 02, 2025
Very hard working group of guys
The team helped me unload a few boxes at my new residence. Throughout, I was confident that my belongings were in capable care.
Dec 05, 2023
5 stars
5 stars is not even enough!!! First time using a moving company and it was such a great experience. They were so great to work with. Alex team who came to pack up our home was phenomenal!! My family and I cannot thank you all enough! Definitely recommend, 10/10, if we need to move again AMEX Moving & Storage will be our first call.
Oct 28, 2025
The whole experience was so pleasant
Javier and his team handled the relocation of our medical office equipment. They treated each item with care and followed every instruction carefully. The movers double-checked details before loading and unloading, which gave me a lot of confidence. All items arrived safely and on time.
Jun 27, 2025
Trustworthy Movers
They were very careful as they loaded my washer and dryer onto the truck, and I was grateful for it. My main fear was the possibility of scratches or dents, given that these were relatively new equipment. Everything came undamaged, and the movers even offered to assist me in reconnecting them. Impressive assistance received.
Nov 21, 2023
Perfect Overall
With my stuff going on a long journey, the Amex Moving & Storage gave me real-time updates so I could chill. I knew where my furniture was at all times, which was a big relief.
Apr 23, 2026
Everything went smoothly
These guys were real pros and worked hard from the second they started. I'm happy with how the whole day turned out. If you need a reliable moving company, Amex Moving & Storage is the one to call!
Sep 12, 2026
DO NOT TRUST THIS COMPANY. If I could give zero stars, I would.
Prior to booking an interstate move from NY to TN, we conducted two to three separate virtual walkthroughs with sales rep Patrick Harris. We explicitly emphasized that we wanted everything accurately inventoried to avoid any surprises or unexpected costs on moving day. Based on these virtual evaluations, he issued a signed Binding Estimate for $21,800.00. Once signed, Operations Manager Michelle Bar became our main contact—and dealing with her was an absolute nightmare. Every conversation was like walking on eggshells. She maintained a belligerent "take it or leave it" attitude, overtalking us with "Listen, listen, listen," refusing to let us speak, and threatening to hang up if we pushed back. At one point, she actually said, "You're lucky we even showed up." They arrived on the final afternoon of our pickup window at 4:00 PM—with the closing on our NY home scheduled for 9:30 AM the next morning. The crew kept us awake packing all night long from 4:00 PM until 6:30 AM, leaving us just three hours before closing. Before a single item was loaded onto the truck, on-site lead Henner Rodriguez claimed the job was larger than expected and put Michelle Bar on the phone. With our NY home sale closing hours away and a purchase closing on our new home in TN just days later, our backs were completely against the wall. Knowing we were trapped, she verbally forced a price jump to $32,700.00—an unauthorized $10,900.00 overcharge—before work would begin. In a desperate attempt to lower the cost, we were forced to purge valuable personal belongings on the spot, forcing us to repurchase those items out-of-pocket after arriving in Tennessee. Left with no choice on moving day, we had to agree under total duress. Delivery was then delayed for over two weeks because Michelle Bar insisted we needed a shuttle service and attempted to demand additional accessorial fees, despite our executed paperwork reflecting $0 shuttle charges and specifying two smaller delivery trucks. Upon delivery, our furniture arrived with severe physical damage, including structural breaks to our bedroom set and entertainment center, and our box spring arrived filthy and water-stained. I have officially filed formal regulatory complaints with: • Federal Motor Carrier Safety Administration • New Jersey Division of Consumer Affairs (Office of Consumer Protection) • Tennessee Attorney General's Office (Division of Consumer Affairs) Save yourself the stress, money, and property destruction. Avoid AMEX Moving & Storage at all costs.
Jan 29, 2026
Super PRECISE and ON TIME!
A heavy safe is a literal pain to move, but the team from Amex Moving & Storage arrived with a heavy-duty dolly. They moved the heavy object through the front door with plenty of clearance. I was worried about my hardwood floors, but they used protective runners the entire time. The job finished faster than my last move. My heavy safe is now in the new place without any damage to it. The team was very professional and did not charge any upfront cost.
Mar 01, 2024
Recommend for future moves without hesitation
The movers expertly covered and wrapped our belongings, placed boxes and mismatched components with care. The condition of everything was superb. They were really helpful, polite, and competent, and they worked very hard. Recommend for future moves without hesitation.