Nov 19, 2025
Simple, Seamless and Satisfactory!!!
The movers from Amex Moving & Storage made my move so easy. They handled my furniture like pros and packed the truck neatly. When they arrived, they unloaded everything just as carefully. They even asked where I wanted each box. I didn’t have to worry about a single thing. I’m super happy with their service.
Sep 08, 2025
They were very responsive
They took excellent care of the fragile artwork during my move. Every piece was wrapped with precision, transported carefully, and unpacked safely. I had been nervous, but they proved how professional and trustworthy movers can really be.
Apr 02, 2026
They were fantastic from start to finish..
Happy with how this job turned out. The service involved relocating trade show materials after a weekend event. Items needed to be moved quickly so the venue could reset. The crew stayed focused and worked with purpose. The job finished within the expected window. This service worked well for event-related needs.
Sep 12, 2026
DO NOT TRUST THIS COMPANY. If I could give zero stars, I would.
Prior to booking an interstate move from NY to TN, we conducted two to three separate virtual walkthroughs with sales rep Patrick Harris. We explicitly emphasized that we wanted everything accurately inventoried to avoid any surprises or unexpected costs on moving day. Based on these virtual evaluations, he issued a signed Binding Estimate for $21,800.00. Once signed, Operations Manager Michelle Bar became our main contact—and dealing with her was an absolute nightmare. Every conversation was like walking on eggshells. She maintained a belligerent "take it or leave it" attitude, overtalking us with "Listen, listen, listen," refusing to let us speak, and threatening to hang up if we pushed back. At one point, she actually said, "You're lucky we even showed up." They arrived on the final afternoon of our pickup window at 4:00 PM—with the closing on our NY home scheduled for 9:30 AM the next morning. The crew kept us awake packing all night long from 4:00 PM until 6:30 AM, leaving us just three hours before closing. Before a single item was loaded onto the truck, on-site lead Henner Rodriguez claimed the job was larger than expected and put Michelle Bar on the phone. With our NY home sale closing hours away and a purchase closing on our new home in TN just days later, our backs were completely against the wall. Knowing we were trapped, she verbally forced a price jump to $32,700.00—an unauthorized $10,900.00 overcharge—before work would begin. In a desperate attempt to lower the cost, we were forced to purge valuable personal belongings on the spot, forcing us to repurchase those items out-of-pocket after arriving in Tennessee. Left with no choice on moving day, we had to agree under total duress. Delivery was then delayed for over two weeks because Michelle Bar insisted we needed a shuttle service and attempted to demand additional accessorial fees, despite our executed paperwork reflecting $0 shuttle charges and specifying two smaller delivery trucks. Upon delivery, our furniture arrived with severe physical damage, including structural breaks to our bedroom set and entertainment center, and our box spring arrived filthy and water-stained. I have officially filed formal regulatory complaints with: • Federal Motor Carrier Safety Administration • New Jersey Division of Consumer Affairs (Office of Consumer Protection) • Tennessee Attorney General's Office (Division of Consumer Affairs) Save yourself the stress, money, and property destruction. Avoid AMEX Moving & Storage at all costs.
Aug 15, 2025
They were very responsive
I moved from a second-floor unit into a smaller space nearby, and most of my furniture was old and awkwardly shaped. I had a long dresser and a metal bed frame that I couldn't disassemble on my own. The movers came prepared with tools and figured it all out without damaging anything. They even helped place the bed exactly where I needed it in the new place.
Aug 25, 2026
Everything was managed in an organized way.
The team handled the move with patience and good planning. They made sure the furniture was properly protected before it was loaded onto the truck. Fragile household items received additional care during transportation. The unloading was completed smoothly at the destination. Everything was managed in an organized way.
Mar 08, 2024
Fabulous movers
I hired this moving company to help me move so I could start a new job. They offered complete and effective services for moving businesses. They were good at everything they did, from loading to emptying. Their help putting the furniture where it belonged at the new place made the move go smoothly.
Dec 08, 2023
Great work
These guys were AWESOME, from the sale team to customer service to the crew that showed up to do the actual moving service. My team was Henry Kendry and Javier. They were awesome. I LOVE everything about this company. This was my first time moving cross country and i will do it again with my eyes close with Amex. I am so glad I chose them over the other companies. Highly recommended for long distance moves 👍👍
Jun 13, 2024
I Am A satisfied Customer NOw
I wholeheartedly recommend this company! From the initial phone conversation until the relocation day, they communicated well. The entire crew was extremely professional, knowledgeable, and friendly. The relocation was rapid and efficient. Most notably, compared to previous movers, they were extremely cautious and took great care in transporting our stuff. It truly provided us with peace of mind.
Nov 18, 2024
they handled everything very well.
I was grateful for the skills of Malvin and his team. They managed to move my heavy bed from my old place to my new one without any hassle. They dismantled and reassembled it quickly and smoothly. They also moved my mattress, pillows, sheets, and blankets without any stains or tears. They were very strong and fast.