Dec 20, 2024
The team was really fast but very careful with my items
I was really impressed by the service from this moving company. They arrived right on time and had everything ready to go. One of the movers noticed that I had a box of fragile kitchenware and handled it with extra care. The team was really fast but very careful with my items. They moved my queen-size mattress, which is always a hassle, without any issues. They also wrapped my leather chairs in protective plastic to keep them clean. What I liked the most was that they didn’t rush. They took their time making sure everything was packed properly in the truck. It made the entire process stress-free.
Mar 16, 2026
We had a flawless, full service move.
I am really impressed with how they handled my move yesterday. I had a very large refrigerator that needed to be moved into a tight kitchen space. The team from Amex Moving & Storage was very careful not to scratch the new tile floors or the walls. They were very friendly and even double checked that the fridge was level before they left. It was a great experience, and I would definitely use them again for my next move.
Aug 26, 2026
It's definitely worth the money!
The crew exceeded my expectations, despite my apprehension about hiring movers. It's definitely worth the money!
Dec 28, 2023
Double the amount
I selected Amex for its high ratings however, my experience has not been the same. Once they arrived to perform the mace they charged me double the amount. The few boxes they packed got items damaged and my white couch was super dirty. I recommend getting someone that does in person or virtual quotes.
Jan 28, 2025
Sublime Experience!
It was such a pleasant surprise to have them help me out on the busiest day of the year, and I will always be appreciative of how quickly and smoothly you handled my move.
Apr 01, 2026
This guys are pros
This team did a great job with my belongings when I moved into my new place. They spent several hours loading the truck and made sure to secure the loose items, so nothing shifted on the road. I stayed in the driveway while they worked, and they just kept a steady pace until the house was empty. My stuff all got to the new house in the same condition as when it left the old place.
Jan 22, 2026
Couldn't have gone better.
You should definitely consider these guys if you have a lot of random items that are hard to pack. They organized the truck so well that we actually had some extra space left over at the end. The move was very cautious on the road and made sure our belongings arrived safely. I am very happy with the price and the overall quality of the service we received today.
Jul 02, 2024
They helped us do our move quickly
Our hearts are so happy because of these people. They were sympathetic to our feelings of loss as we said goodbye to our homes and communities. Bravo!
Sep 09, 2025
Quick and Effortless!
Fragile items like glass tables and picture frames were packed with care. Everything reached the new home safely, and I couldn’t be happier with how attentive and respectful the movers were. They exceeded my expectations.
Sep 12, 2026
DO NOT TRUST THIS COMPANY. If I could give zero stars, I would.
Prior to booking an interstate move from NY to TN, we conducted two to three separate virtual walkthroughs with sales rep Patrick Harris. We explicitly emphasized that we wanted everything accurately inventoried to avoid any surprises or unexpected costs on moving day. Based on these virtual evaluations, he issued a signed Binding Estimate for $21,800.00. Once signed, Operations Manager Michelle Bar became our main contact—and dealing with her was an absolute nightmare. Every conversation was like walking on eggshells. She maintained a belligerent "take it or leave it" attitude, overtalking us with "Listen, listen, listen," refusing to let us speak, and threatening to hang up if we pushed back. At one point, she actually said, "You're lucky we even showed up." They arrived on the final afternoon of our pickup window at 4:00 PM—with the closing on our NY home scheduled for 9:30 AM the next morning. The crew kept us awake packing all night long from 4:00 PM until 6:30 AM, leaving us just three hours before closing. Before a single item was loaded onto the truck, on-site lead Henner Rodriguez claimed the job was larger than expected and put Michelle Bar on the phone. With our NY home sale closing hours away and a purchase closing on our new home in TN just days later, our backs were completely against the wall. Knowing we were trapped, she verbally forced a price jump to $32,700.00—an unauthorized $10,900.00 overcharge—before work would begin. In a desperate attempt to lower the cost, we were forced to purge valuable personal belongings on the spot, forcing us to repurchase those items out-of-pocket after arriving in Tennessee. Left with no choice on moving day, we had to agree under total duress. Delivery was then delayed for over two weeks because Michelle Bar insisted we needed a shuttle service and attempted to demand additional accessorial fees, despite our executed paperwork reflecting $0 shuttle charges and specifying two smaller delivery trucks. Upon delivery, our furniture arrived with severe physical damage, including structural breaks to our bedroom set and entertainment center, and our box spring arrived filthy and water-stained. I have officially filed formal regulatory complaints with: • Federal Motor Carrier Safety Administration • New Jersey Division of Consumer Affairs (Office of Consumer Protection) • Tennessee Attorney General's Office (Division of Consumer Affairs) Save yourself the stress, money, and property destruction. Avoid AMEX Moving & Storage at all costs.
