Sep 01, 2025
5 star communication!
Our retail store relocation could have been a nightmare, but Amex Moving & Storage handled it with precision. Shelving units were disassembled and reassembled perfectly, and all inventory was moved without damage. The team even helped us arrange the new layout. They made sure the store was ready to open the next morning, which saved us time and money. Highly recommend them.
Aug 30, 2024
Honest, reliable, reputable company!
Your assistance with my interstate move was invaluable. It looked like the truck was in great shape. Crew was on time and very efficient. Incredible work on a tricky move.
Jul 16, 2026
I appreciated how hard the crew worked.
I appreciated how hard the crew worked. They handled my items with care and completed the move without any issues.
Apr 13, 2026
It was a relief that all went so smoothly.
What I liked the most was how they dealt with my constant questions. I tend to overthink during moves, but they answered everything patiently without getting irritated. There were around 18 boxes, and each one was placed where I asked without any confusion. That kind of attention made the whole experience feel more comfortable.
Sep 12, 2026
DO NOT TRUST THIS COMPANY. If I could give zero stars, I would.
Prior to booking an interstate move from NY to TN, we conducted two to three separate virtual walkthroughs with sales rep Patrick Harris. We explicitly emphasized that we wanted everything accurately inventoried to avoid any surprises or unexpected costs on moving day. Based on these virtual evaluations, he issued a signed Binding Estimate for $21,800.00. Once signed, Operations Manager Michelle Bar became our main contact—and dealing with her was an absolute nightmare. Every conversation was like walking on eggshells. She maintained a belligerent "take it or leave it" attitude, overtalking us with "Listen, listen, listen," refusing to let us speak, and threatening to hang up if we pushed back. At one point, she actually said, "You're lucky we even showed up." They arrived on the final afternoon of our pickup window at 4:00 PM—with the closing on our NY home scheduled for 9:30 AM the next morning. The crew kept us awake packing all night long from 4:00 PM until 6:30 AM, leaving us just three hours before closing. Before a single item was loaded onto the truck, on-site lead Henner Rodriguez claimed the job was larger than expected and put Michelle Bar on the phone. With our NY home sale closing hours away and a purchase closing on our new home in TN just days later, our backs were completely against the wall. Knowing we were trapped, she verbally forced a price jump to $32,700.00—an unauthorized $10,900.00 overcharge—before work would begin. In a desperate attempt to lower the cost, we were forced to purge valuable personal belongings on the spot, forcing us to repurchase those items out-of-pocket after arriving in Tennessee. Left with no choice on moving day, we had to agree under total duress. Delivery was then delayed for over two weeks because Michelle Bar insisted we needed a shuttle service and attempted to demand additional accessorial fees, despite our executed paperwork reflecting $0 shuttle charges and specifying two smaller delivery trucks. Upon delivery, our furniture arrived with severe physical damage, including structural breaks to our bedroom set and entertainment center, and our box spring arrived filthy and water-stained. I have officially filed formal regulatory complaints with: • Federal Motor Carrier Safety Administration • New Jersey Division of Consumer Affairs (Office of Consumer Protection) • Tennessee Attorney General's Office (Division of Consumer Affairs) Save yourself the stress, money, and property destruction. Avoid AMEX Moving & Storage at all costs.
Nov 04, 2024
A Dream Team.
For everything that you did to assist us with our recent office relocation, please know how much we appreciate it. Amex Moving & Storage acted in a very businesslike manner. Thanks to their help, we were able to launch our company and relocate to DE. They have the full support of the company behind them.
Mar 06, 2025
The whole experience was so pleasant
Amex Moving & Storage stepped in when another company dropped the ball and didn’t even show up. I called them and they were on it. They quickly got things set up and out to me. I should have just gone with them in the first flipping place.
Feb 29, 2024
Expert movers from Amex Moving & Storage are reliable
Expert movers from Amex Moving & Storage are reliable, courteous, and quick to respond. They expertly relocated my belongings while meticulously wrapping each one. In addition, they gave me specialized storage containers for my knitwear. A perfect score of five stars is very appropriate!
May 13, 2026
Would suggest them without any hesitation
Solid 5 stars for the help I got with my move. Javier was great at making sure the driver knew exactly where to park the large truck in my narrow driveway so we didn't block any neighbors.
Jan 04, 2024
All did well
Recently, movers handled the relocation of a large wardrobe with professionalism, ensuring a smooth and damage-free process. The service was straightforward and efficient.
