Aug 14, 2025
I strongly recommend their services.
I moved out of a duplex with steep, narrow stairs, and most of my furniture had to be angled and lifted carefully. The movers didn't rush anything and managed to get my sectional and tall dresser out without causing damage. Even when it took a few tries with the bigger pieces, they stayed patient and kept things calm. I was really happy with how it went.
Aug 29, 2024
Brave Movers
Even though I was really anxious about the impending move, everything went off without a hitch on moving day. They took the stress out of the process because the guys are so kind, helpful, and diligent. I plan on reusing them.
Dec 01, 2023
Good experience
This was my first time using professional movers and AMEX Moving made the experience seamless! We packed our clothes and small items ourselves prior to moving day but Amex Moving did the rest - carefully wrapping our furniture, Frame TV, and disassembling and re-assembling our bed frame with their own tools. Everything arrived safely and with no damage! We have two small dogs and the team made our pups feel safe and gave us more time to tend to them during a process that can be scary to two small Italian greyhounds. Can't recommend this service enough and will definitely be using them again for our future moves!
Nov 21, 2023
Perfect Overall
With my stuff going on a long journey, the Amex Moving & Storage gave me real-time updates so I could chill. I knew where my furniture was at all times, which was a big relief.
Sep 12, 2026
DO NOT TRUST THIS COMPANY. If I could give zero stars, I would.
Prior to booking an interstate move from NY to TN, we conducted two to three separate virtual walkthroughs with sales rep Patrick Harris. We explicitly emphasized that we wanted everything accurately inventoried to avoid any surprises or unexpected costs on moving day. Based on these virtual evaluations, he issued a signed Binding Estimate for $21,800.00. Once signed, Operations Manager Michelle Bar became our main contact—and dealing with her was an absolute nightmare. Every conversation was like walking on eggshells. She maintained a belligerent "take it or leave it" attitude, overtalking us with "Listen, listen, listen," refusing to let us speak, and threatening to hang up if we pushed back. At one point, she actually said, "You're lucky we even showed up." They arrived on the final afternoon of our pickup window at 4:00 PM—with the closing on our NY home scheduled for 9:30 AM the next morning. The crew kept us awake packing all night long from 4:00 PM until 6:30 AM, leaving us just three hours before closing. Before a single item was loaded onto the truck, on-site lead Henner Rodriguez claimed the job was larger than expected and put Michelle Bar on the phone. With our NY home sale closing hours away and a purchase closing on our new home in TN just days later, our backs were completely against the wall. Knowing we were trapped, she verbally forced a price jump to $32,700.00—an unauthorized $10,900.00 overcharge—before work would begin. In a desperate attempt to lower the cost, we were forced to purge valuable personal belongings on the spot, forcing us to repurchase those items out-of-pocket after arriving in Tennessee. Left with no choice on moving day, we had to agree under total duress. Delivery was then delayed for over two weeks because Michelle Bar insisted we needed a shuttle service and attempted to demand additional accessorial fees, despite our executed paperwork reflecting $0 shuttle charges and specifying two smaller delivery trucks. Upon delivery, our furniture arrived with severe physical damage, including structural breaks to our bedroom set and entertainment center, and our box spring arrived filthy and water-stained. I have officially filed formal regulatory complaints with: • Federal Motor Carrier Safety Administration • New Jersey Division of Consumer Affairs (Office of Consumer Protection) • Tennessee Attorney General's Office (Division of Consumer Affairs) Save yourself the stress, money, and property destruction. Avoid AMEX Moving & Storage at all costs.
Apr 13, 2026
It was a relief that all went so smoothly.
What I liked the most was how they dealt with my constant questions. I tend to overthink during moves, but they answered everything patiently without getting irritated. There were around 18 boxes, and each one was placed where I asked without any confusion. That kind of attention made the whole experience feel more comfortable.
Oct 03, 2025
Honest, reliable, reputable company!
Amex Moving & Storage handled my mom's move. She kept changing her mind about where to put furniture. Instead of rolling their eyes, they just moved it again. That kind of patience goes a long way in stressful times.
Jun 02, 2026
Great communication and reliable service from start to finish.
The team was professional, efficient, and made the entire moving process easy to manage. My belongings were handled with care and delivered safely without any issues. Great communication and reliable service from start to finish.
Jul 31, 2024
Problem Solver
Javier and the rest of the Amex Moving & Storage staff did an excellent job. Everything was loaded into boxes and ready for moving. The team constructed and dismantled each equipment carefully, and the service was quick and effective.
Aug 26, 2026
It's definitely worth the money!
The crew exceeded my expectations, despite my apprehension about hiring movers. It's definitely worth the money!
