May 19, 2024
Great value! Headache free!
Henry and his team were extremely professional from the start. They handled all of our belongings with care. All items were properly handled and wrapped. They worked very hard without rushing ensuring nothing was damaged. We would highly recommend this company to anyone!!!!
Dec 17, 2023
An awesome job
I hired Amex Moving & Storage to transport the contents of my two-bedroom apartment to a location. The men showed up on time, were kind and helpful, and worked hard to pack everything. Highest quality service.
Jan 02, 2025
Consummate professionals
When I move, I always hire movers. I coordinated my move with Vicente 2 weeks ago, and he was very humble and professional. The movers arrived at my storage facility promptly last morning and immediately began loading my belongings into the vehicle. As he laid down a runner to protect the carpet to bring my items inside, I was satisfied of their cleanliness. 5 stars service.
Aug 30, 2024
Honest, reliable, reputable company!
Your assistance with my interstate move was invaluable. It looked like the truck was in great shape. Crew was on time and very efficient. Incredible work on a tricky move.
Apr 06, 2024
Punctual
Amex Moving & Storage has earned our highest commendation. Moving took two days because of the distance. The movers we hired were punctual, efficient, and kind.
Aug 24, 2026
They also paid attention to the walls and railings.
We had several large and heavy pieces of furniture, and I was concerned about how they would be moved. The movers handled everything smoothly and carefully. They also paid attention to the walls and railings.
Sep 24, 2024
Very hard working group of guys
We recently relocated our office, and their movers made the process painless. They handled all the tech equipment with care and delivered them unharmed. Highly recommend them for business relocations!
Nov 03, 2025
Super PRECISE and ON TIME!
The movers helped me get a treadmill and an elliptical from my garage into the new house. Those machines are heavy, but they handled them like pros. I'm glad I didn't try that myself.
Apr 13, 2026
It was a relief that all went so smoothly.
What I liked the most was how they dealt with my constant questions. I tend to overthink during moves, but they answered everything patiently without getting irritated. There were around 18 boxes, and each one was placed where I asked without any confusion. That kind of attention made the whole experience feel more comfortable.
Sep 12, 2026
DO NOT TRUST THIS COMPANY. If I could give zero stars, I would.
Prior to booking an interstate move from NY to TN, we conducted two to three separate virtual walkthroughs with sales rep Patrick Harris. We explicitly emphasized that we wanted everything accurately inventoried to avoid any surprises or unexpected costs on moving day. Based on these virtual evaluations, he issued a signed Binding Estimate for $21,800.00. Once signed, Operations Manager Michelle Bar became our main contact—and dealing with her was an absolute nightmare. Every conversation was like walking on eggshells. She maintained a belligerent "take it or leave it" attitude, overtalking us with "Listen, listen, listen," refusing to let us speak, and threatening to hang up if we pushed back. At one point, she actually said, "You're lucky we even showed up." They arrived on the final afternoon of our pickup window at 4:00 PM—with the closing on our NY home scheduled for 9:30 AM the next morning. The crew kept us awake packing all night long from 4:00 PM until 6:30 AM, leaving us just three hours before closing. Before a single item was loaded onto the truck, on-site lead Henner Rodriguez claimed the job was larger than expected and put Michelle Bar on the phone. With our NY home sale closing hours away and a purchase closing on our new home in TN just days later, our backs were completely against the wall. Knowing we were trapped, she verbally forced a price jump to $32,700.00—an unauthorized $10,900.00 overcharge—before work would begin. In a desperate attempt to lower the cost, we were forced to purge valuable personal belongings on the spot, forcing us to repurchase those items out-of-pocket after arriving in Tennessee. Left with no choice on moving day, we had to agree under total duress. Delivery was then delayed for over two weeks because Michelle Bar insisted we needed a shuttle service and attempted to demand additional accessorial fees, despite our executed paperwork reflecting $0 shuttle charges and specifying two smaller delivery trucks. Upon delivery, our furniture arrived with severe physical damage, including structural breaks to our bedroom set and entertainment center, and our box spring arrived filthy and water-stained. I have officially filed formal regulatory complaints with: • Federal Motor Carrier Safety Administration • New Jersey Division of Consumer Affairs (Office of Consumer Protection) • Tennessee Attorney General's Office (Division of Consumer Affairs) Save yourself the stress, money, and property destruction. Avoid AMEX Moving & Storage at all costs.