Dec 01, 2023
Good experience
This was my first time using professional movers and AMEX Moving made the experience seamless! We packed our clothes and small items ourselves prior to moving day but Amex Moving did the rest - carefully wrapping our furniture, Frame TV, and disassembling and re-assembling our bed frame with their own tools. Everything arrived safely and with no damage! We have two small dogs and the team made our pups feel safe and gave us more time to tend to them during a process that can be scary to two small Italian greyhounds. Can't recommend this service enough and will definitely be using them again for our future moves!
Jul 11, 2025
Very hard working group of guys
My mother moved after 30 years in her home. The movers were kind and respectful, engaging her in conversation and helping her feel comfortable in her new place.
Mar 25, 2025
Pleasant and Proficient!
I hired their movers for a move, and they made it very easy. They showed up on time, packed up my furniture with care, and secured everything in the truck with protective barriers. They were also kind enough to help with furniture placement after delivery. It was a solid 5-star experience!
Jan 28, 2025
Sublime Experience!
It was such a pleasant surprise to have them help me out on the busiest day of the year, and I will always be appreciative of how quickly and smoothly you handled my move.
Sep 12, 2025
Proficient Movers
I’ll never forget how Amex Moving & Storage handled my fragile collection of framed art. Each piece was wrapped, loaded carefully, and delivered without any damage. Their effort showed me they truly respect their customers’ belongings.
Aug 09, 2024
Royal Treatment.
Shoutout to this incredible moving team! They were punctual, professional, and handled all my items with care. They had a great system for packing and organizing everything, which made the move go smoothly. They were friendly and accommodating, helping me with some last-minute requests. The final cost was exactly as quoted, with no surprises. Highly recommend their services for a stress-free move!
Sep 12, 2026
DO NOT TRUST THIS COMPANY. If I could give zero stars, I would.
Prior to booking an interstate move from NY to TN, we conducted two to three separate virtual walkthroughs with sales rep Patrick Harris. We explicitly emphasized that we wanted everything accurately inventoried to avoid any surprises or unexpected costs on moving day. Based on these virtual evaluations, he issued a signed Binding Estimate for $21,800.00. Once signed, Operations Manager Michelle Bar became our main contact—and dealing with her was an absolute nightmare. Every conversation was like walking on eggshells. She maintained a belligerent "take it or leave it" attitude, overtalking us with "Listen, listen, listen," refusing to let us speak, and threatening to hang up if we pushed back. At one point, she actually said, "You're lucky we even showed up." They arrived on the final afternoon of our pickup window at 4:00 PM—with the closing on our NY home scheduled for 9:30 AM the next morning. The crew kept us awake packing all night long from 4:00 PM until 6:30 AM, leaving us just three hours before closing. Before a single item was loaded onto the truck, on-site lead Henner Rodriguez claimed the job was larger than expected and put Michelle Bar on the phone. With our NY home sale closing hours away and a purchase closing on our new home in TN just days later, our backs were completely against the wall. Knowing we were trapped, she verbally forced a price jump to $32,700.00—an unauthorized $10,900.00 overcharge—before work would begin. In a desperate attempt to lower the cost, we were forced to purge valuable personal belongings on the spot, forcing us to repurchase those items out-of-pocket after arriving in Tennessee. Left with no choice on moving day, we had to agree under total duress. Delivery was then delayed for over two weeks because Michelle Bar insisted we needed a shuttle service and attempted to demand additional accessorial fees, despite our executed paperwork reflecting $0 shuttle charges and specifying two smaller delivery trucks. Upon delivery, our furniture arrived with severe physical damage, including structural breaks to our bedroom set and entertainment center, and our box spring arrived filthy and water-stained. I have officially filed formal regulatory complaints with: • Federal Motor Carrier Safety Administration • New Jersey Division of Consumer Affairs (Office of Consumer Protection) • Tennessee Attorney General's Office (Division of Consumer Affairs) Save yourself the stress, money, and property destruction. Avoid AMEX Moving & Storage at all costs.
Apr 09, 2026
Well organized!
I hired Amex Moving & Storage to move my office furniture from one building to another downtown. The desks and filing cabinets were heavy and awkward to carry, but the team never complained once. They even set everything back up in the new space so I could start working the same day without doing any extra lifting myself.
Aug 26, 2026
It's definitely worth the money!
The crew exceeded my expectations, despite my apprehension about hiring movers. It's definitely worth the money!
Nov 18, 2024
they handled everything very well.
I was grateful for the skills of Malvin and his team. They managed to move my heavy bed from my old place to my new one without any hassle. They dismantled and reassembled it quickly and smoothly. They also moved my mattress, pillows, sheets, and blankets without any stains or tears. They were very strong and fast.
