Moving company in Fair Lawn, NJ
Not only were the movers tardy, but they also reeked of cigarette smoke. During their half hour smoke breaks, they lounged in my driveway, and i had to wait. Their lack of urgency and professionalism was shocking. Super frustrating experience!
We had many electronic devices and sensitive data to move, but the team ensured their safety with specialized packing and handling techniques. They treated our digital assets with care, using protective materials and meticulous labeling to guarantee safe transportation.
There are not enough positive things to say about these movers—they were fantastic! They were complete pros from the minute they arrived. They ensured everything was safe in the truck and meticulously packed all my belongings. My relocation went off without a hitch because of them.
They knew exactly how to handle our houseplants. They had a different section in the truck with adjustable straps to keep the plants upright. They watered them before and after the move, so they didn’t wilt.
They were very careful to lock my cupboards and drawers so they wouldn't open while in transport. Before they left, they double-checked to make sure my furniture and boxes were delivered without any scratches.
A heavy safe is a literal pain to move, but the team from Amex Moving & Storage arrived with a heavy-duty dolly. They moved the heavy object through the front door with plenty of clearance. I was worried about my hardwood floors, but they used protective runners the entire time. The job finished faster than my last move. My heavy safe is now in the new place without any damage to it. The team was very professional and did not charge any upfront cost.
Prior to booking an interstate move from NY to TN, we conducted two to three separate virtual walkthroughs with sales rep Patrick Harris. We explicitly emphasized that we wanted everything accurately inventoried to avoid any surprises or unexpected costs on moving day. Based on these virtual evaluations, he issued a signed Binding Estimate for $21,800.00. Once signed, Operations Manager Michelle Bar became our main contact—and dealing with her was an absolute nightmare. Every conversation was like walking on eggshells. She maintained a belligerent "take it or leave it" attitude, overtalking us with "Listen, listen, listen," refusing to let us speak, and threatening to hang up if we pushed back. At one point, she actually said, "You're lucky we even showed up." They arrived on the final afternoon of our pickup window at 4:00 PM—with the closing on our NY home scheduled for 9:30 AM the next morning. The crew kept us awake packing all night long from 4:00 PM until 6:30 AM, leaving us just three hours before closing. Before a single item was loaded onto the truck, on-site lead Henner Rodriguez claimed the job was larger than expected and put Michelle Bar on the phone. With our NY home sale closing hours away and a purchase closing on our new home in TN just days later, our backs were completely against the wall. Knowing we were trapped, she verbally forced a price jump to $32,700.00—an unauthorized $10,900.00 overcharge—before work would begin. In a desperate attempt to lower the cost, we were forced to purge valuable personal belongings on the spot, forcing us to repurchase those items out-of-pocket after arriving in Tennessee. Left with no choice on moving day, we had to agree under total duress. Delivery was then delayed for over two weeks because Michelle Bar insisted we needed a shuttle service and attempted to demand additional accessorial fees, despite our executed paperwork reflecting $0 shuttle charges and specifying two smaller delivery trucks. Upon delivery, our furniture arrived with severe physical damage, including structural breaks to our bedroom set and entertainment center, and our box spring arrived filthy and water-stained. I have officially filed formal regulatory complaints with: • Federal Motor Carrier Safety Administration • New Jersey Division of Consumer Affairs (Office of Consumer Protection) • Tennessee Attorney General's Office (Division of Consumer Affairs) Save yourself the stress, money, and property destruction. Avoid AMEX Moving & Storage at all costs.
For everything that you did to assist us with our recent office relocation, please know how much we appreciate it. Amex Moving & Storage acted in a very businesslike manner. Thanks to their help, we were able to launch our company and relocate to DE. They have the full support of the company behind them.
We had to move out of state and needed help getting everything loaded for a long drive. I had already packed most of it, but I was nervous about the bigger furniture and how it would handle the trip. The movers wrapped and secured everything tightly. When it was unloaded days later, everything looked just like it did when it left. That peace of mind was worth it.
The movers helped me get a treadmill and an elliptical from my garage into the new house. Those machines are heavy, but they handled them like pros. I'm glad I didn't try that myself.
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Reviews summary
Recommended based on user reviews
Please accept my heartfelt gratitude for those who helped me during my move with Amex Moving & Storage. When my husband and I bought a house, we received help moving into ... Read More
327 reviews
A+++++++++++ If I could give 10 stars I would. Huge thank you to Henry, Kendrys & Javier. We moved from NJ to FL and everything was done professionally and very quickly. ... Read More
Immaculate experience with Amex Moving & Storage. The staff was very kind and was a lifesaver during helping with the paperwork. I couldn’t be more grateful for their s ... Read More
I selected Amex for its high ratings however, my experience has not been the same. Once they arrived to perform the mace they charged me double the amount. The few boxes ... Read More
My first experience hiring movers with this company set high expectations. Their helpful and stress-free approach made the move a breeze.
From the moment I placed the call for a quote,(moving from NY TO FL)The attentiveness from Michelle and the staff was superb!!the day of the move Henry, Michelle and the ... Read More
Javier, Kendrick & Henry did a wonderful job packing and moving my furniture from NY to Florida. Very nice, professional and hard workers. 100% recommend and would work w ... Read More
I hired Amex Moving & Storage to transport the contents of my two-bedroom apartment to a location. The men showed up on time, were kind and helpful, and worked hard to pa ... Read More
The service was phenomenal from the booking to the delivery! Henry was a great foreman, he was super helpful and diligent! The entire team was kind and I did not have to ... Read More
Great Team! So professionals. Thank you for everything Michele (customer services) and Henry with his team. The pick up service was excellent. My husband Alberto will pos ... Read More
These guys were AWESOME, from the sale team to customer service to the crew that showed up to do the actual moving service. My team was Henry Kendry and Javier. They wer ... Read More
Amex Moving & Storage is a fully licensed and insured moving company with a strong presence across New Jersey, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Amex Moving & Storage actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
We Move To
Below are estimated price ranges for moves with Amex Moving & Storage. Actual costs may vary based on distance, complexity, and additional services.
Average Cost Details Not Provided by the CompanyAt My Good Movers, we believe peace of mind starts with verified credentials. Amex Moving & Storage holds all required registrations to legally operate both local and interstate moves.
Families and businesses across New Jersey trust Amex Moving & Storage for fast, safe, and stress-free moves.
At My Good Movers, we base our cost estimates on real customer data and verified pricing trends:
Yes, Amex Moving & Storage is a licensed and insured moving company. For interstate moves, they are registered with the U.S. Department of Transportation (USDOT) and comply with all federal regulations. You can verify their licensing on the FMCSA website for added peace of mind.
Amex Moving & Storage offers a range of services, including local and long-distance moving, packing, unpacking and storage solutions. Services may vary slightly by location; therefore, it's best to contact them directly for specific details about their offerings.
Amex Moving & Storage calculates your moving cost based on several factors, including the distance, total weight or volume of items, and any additional services requested (e.g., packing or storage). Some moves are priced hourly (local), while others are flat-rate or weight-based estimates (long-distance).
You can request a free quote from Amex Moving & Storage directly through this profile page by clicking “Get a Free Estimate” or contacting them directly by phone or email.
If any items are lost or damaged during your move with Amex Moving & Storage, you should notify the company immediately. They will guide you through their claims process. Be sure to review their liability coverage options before the move.
When choosing a moving company in New Jersey, start by checking if the company is properly licensed and insured for operations in that state. Look for verified customer reviews and transparent pricing. It’s also helpful to compare at least 2–3 movers in New Jersey to evaluate their reliability and experience.
Free estimate from licensed interstate movers or call our support team anytime.
