Sep 03, 2025
Extremely professional gentlemen.
My long-distance relocation was excellent. Amex Moving & Storage stayed on time, communicated clearly, and delivered all items safely and securely. Fragile pieces were wrapped securely, and I felt comfortable knowing my belongings were in the right hands.
Aug 29, 2024
delightful experience
The crew was fantastic. They offered reasonable prices and were a real joy to deal with. They were friendly and fast. The move was quick and smooth, and the whole process did not take long. I recommend them to anybody.
Jun 26, 2025
Thank you for making it so easy
My partner was out of town during the move, and I was handling everything alone. This company’s crew noticed I was overwhelmed and took charge of the logistics – loading by room, confirming delivery order, and even labeling boxes that weren’t marked. It really helped ease the stress and I am grateful beyond measure!
Dec 01, 2023
Good experience
This was my first time using professional movers and AMEX Moving made the experience seamless! We packed our clothes and small items ourselves prior to moving day but Amex Moving did the rest - carefully wrapping our furniture, Frame TV, and disassembling and re-assembling our bed frame with their own tools. Everything arrived safely and with no damage! We have two small dogs and the team made our pups feel safe and gave us more time to tend to them during a process that can be scary to two small Italian greyhounds. Can't recommend this service enough and will definitely be using them again for our future moves!
Aug 03, 2026
Avoid this company at all costs.
When looking for movers I fell for the AMEX scam, thinking their glowing reviews were real when they are not. I had incorrectly assumed this was a company with its own intake, movers, and drivers, instead Michelle acts as logistics working with outside contractors. During our intake call with Patrick (who is a sales broker NOT an AMEX employee), I provided a detailed itemized list of everything in the move (including dimensions for furniture) with video and photos. We were quoted 960 cubic feet at around $8k for a full pack and move. We paid the deposit and were told we would receive our items in our move-in date, which was a LIE. Additionally, we were not told upfront that the last two payments had to be in money orders. On the day of the move, Austin showed up with 2 men in an AMEX truck. Though they all had AMEX shirts, it was clear that Austin was a contractor that had then found 2 people to work with him. After his walk through, Austin told us we were under quoted and said we needed at least 1500, which would take us to $12k. We were obviously upset and immediately called Michelle. She was absolutely no help in the situation, pretending not to understand why we would be mad at suddenly having to pay $4k more. Having no choice, we went on with the packing and move. It took the 3 men 11 hours. And, as we would find out later why, we ended up having to leave behind 8 pieces of furniture because we would have needed even more space in the truck. We had to scramble to sell things and lost so much money doing so. During this day of hell, we were also told that we would NOT be receiving our items on our move in day - that they have to wait for a truck to be going that direction to put our stuff on. Had we been told that before, we would have been more strategic in what we did NOT pack and to keep with us! We had to continually call and text Michelle for updates as to where our stuff was, because, we had put AirTags in some boxes we knew they hadn’t left yet. At our new home, we had to buy air mattresses and other essentials while we waited two weeks for our stuff to arrive. We also had to buy almost all new furniture. Not only was the move itself overly expensive, we ended up spending thousands more to replace to furniture we had to leave behind. The 2 men who arrived with our belongings, were also clearly contractors. While unloading, they continually mentioned how lightweight the boxes were, how many of the boxes were misshaped because they were not full, and how certain materials were placed in the wrong boxes. They asked if we had packed ourselves and were shocked to hear we had paid AMEX for packing. As we began to unpack, we found that at least 75% of the boxes were half full. Meaning, our items would have taken up less space if the boxes had actually been packed to capacity. This is a complete SCAM and utterly unacceptable. We also found broken glassware, broken mirrors, bent books, and other damaged objects, because, again, the boxes were not packed correctly. This horrible packing cost us thousands of dollars in cubic square feet. This “company” is, at its core, dishonest. They scam you into thinking they are legitimate, when in fact, no one, except Michelle, actually works at AMEX.
Dec 15, 2024
Easy to communicate
Kenny and his guys were wonderful to work with! Punctual. Careful. Easy to communicate with. They were assigned to us through the broker and we are very satisfied. All around great moving experience!!
Jun 28, 2024
They helped us do our move quickly
There are not enough positive things to say about these movers—they were fantastic! They were complete pros from the minute they arrived. They ensured everything was safe in the truck and meticulously packed all my belongings. My relocation went off without a hitch because of them.
Oct 14, 2025
Very hard working group of guys
The movers made a great impression right from the start. They came with clean uniforms, a well-marked truck, and the right equipment. This was a cross-town move for my family of five. They carried three beds, a big sofa, and about 40 boxes without damaging anything. Everything was placed exactly where we wanted it. The whole job was finished earlier than promised.
Jul 08, 2025
Excellent experience!
Excellent experience! The movers helped us downsize to a condo. They helped identify what should go into storage versus what to bring now, and kept the whole move organized by color-coded tape. After delivery, they were also kind enough to help us with unpacking. Many thanks!
Jan 28, 2025
Sublime Experience!
It was such a pleasant surprise to have them help me out on the busiest day of the year, and I will always be appreciative of how quickly and smoothly you handled my move.