May 01, 2024
extremely helpful and pleasant
Moving can be daunting, but they made it effortless. They handled all my belongings carefully, ensuring their safe arrival at my new place. Before departing, they conducted a thorough check to confirm everything was in its right place. I'm highly satisfied with their assistance in making my move smooth.
Sep 08, 2025
They were very responsive
They took excellent care of the fragile artwork during my move. Every piece was wrapped with precision, transported carefully, and unpacked safely. I had been nervous, but they proved how professional and trustworthy movers can really be.
Aug 26, 2024
Aweful!
I was initially impressed by the glowing reviews about Amex moving &storage and decided to hire them for my move what a mistake that was! The crew that showed up was unorganized and careless with my belongings. They damaged several pieces or furniture and when I confronted them about it they were unappreciated and tried to blame me for not packing better!!The final bill was also much higher then what was quoted with hidden fees that was never mentioned upfront I feel misled and incredibly disappointed I wish I had gone with a more reputable company "
Oct 10, 2023
I will be using them for any future move!
Amex Moving & Storage is the best. I was really glad with their assistance in moving my warehouse. Their team's proficiency in coordinating massive relocations was remarkable. Everything from large machinery to fragile supplies was expertly and efficiently packed, loaded, and delivered.
Jul 16, 2026
I appreciated how hard the crew worked.
I appreciated how hard the crew worked. They handled my items with care and completed the move without any issues.
Sep 02, 2024
Worst Joke Ever.
I move with Amex after I check on line for moving company I made a big mistake. They move me from Nj to ga and they broke everything stay away at all cost they will Break all your stuff and also the price went from $1975 to 5500$. Can you belive this. Just unbelievable experience
Nov 23, 2023
Recommend them
Trouble-free relocation. Even though my move took longer than expected, all my belongings arrived safely. I recommend them without reservation since they are the finest.
Jul 11, 2025
Very hard working group of guys
My mother moved after 30 years in her home. The movers were kind and respectful, engaging her in conversation and helping her feel comfortable in her new place.
Sep 12, 2026
DO NOT TRUST THIS COMPANY. If I could give zero stars, I would.
Prior to booking an interstate move from NY to TN, we conducted two to three separate virtual walkthroughs with sales rep Patrick Harris. We explicitly emphasized that we wanted everything accurately inventoried to avoid any surprises or unexpected costs on moving day. Based on these virtual evaluations, he issued a signed Binding Estimate for $21,800.00. Once signed, Operations Manager Michelle Bar became our main contact—and dealing with her was an absolute nightmare. Every conversation was like walking on eggshells. She maintained a belligerent "take it or leave it" attitude, overtalking us with "Listen, listen, listen," refusing to let us speak, and threatening to hang up if we pushed back. At one point, she actually said, "You're lucky we even showed up." They arrived on the final afternoon of our pickup window at 4:00 PM—with the closing on our NY home scheduled for 9:30 AM the next morning. The crew kept us awake packing all night long from 4:00 PM until 6:30 AM, leaving us just three hours before closing. Before a single item was loaded onto the truck, on-site lead Henner Rodriguez claimed the job was larger than expected and put Michelle Bar on the phone. With our NY home sale closing hours away and a purchase closing on our new home in TN just days later, our backs were completely against the wall. Knowing we were trapped, she verbally forced a price jump to $32,700.00—an unauthorized $10,900.00 overcharge—before work would begin. In a desperate attempt to lower the cost, we were forced to purge valuable personal belongings on the spot, forcing us to repurchase those items out-of-pocket after arriving in Tennessee. Left with no choice on moving day, we had to agree under total duress. Delivery was then delayed for over two weeks because Michelle Bar insisted we needed a shuttle service and attempted to demand additional accessorial fees, despite our executed paperwork reflecting $0 shuttle charges and specifying two smaller delivery trucks. Upon delivery, our furniture arrived with severe physical damage, including structural breaks to our bedroom set and entertainment center, and our box spring arrived filthy and water-stained. I have officially filed formal regulatory complaints with: • Federal Motor Carrier Safety Administration • New Jersey Division of Consumer Affairs (Office of Consumer Protection) • Tennessee Attorney General's Office (Division of Consumer Affairs) Save yourself the stress, money, and property destruction. Avoid AMEX Moving & Storage at all costs.
May 13, 2025
Terrible communication on important matters
Within 30 minutes of the packers and their supervisor arriving I was told that I had much more than was listed and I would be charged an additional $1600. She said this without any evidence of any items that were not listed. This is after going over the list of items three times with the agent, even adding items. Moving is stressful and I am not young. I felt that I was being taken advantage of, moving day, house was sold! I had a melt down and told her that it was not right. She did not charge me and acted like she was doing me a favor, repeating, 'now are you happy'. They were not honest about all of the transfers to other trucks to transport my belonging to storage. When my things finally arrived at my new address, the truck did not even look road worthy and had leaked during the trip, staining furniture. Some of the boxes that arrived no longer had square corners. It was the worse moving experience I have ever encountered and would never recommend them.