Moving company in Fair Lawn, NJ
Kenny and his guys were wonderful to work with! Punctual. Careful. Easy to communicate with. They were assigned to us through the broker and we are very satisfied. All around great moving experience!!
The movers were friendly, but never lost their focus. They managed to work effectively, communicate with each other and with each item, and treat them with care.
We recently used Amex moving and Storage to move my daughter from NYC to Orlando FL. Was quoted $3,500.00 for a tiny one bedroom apartment. The movers showed up at her Apartment as scheduled and then the nightmare began. Driver had to park another 100' away so his office immediately called telling me only 75' from truck to front door is included. I said fine, charge me for the additional distance. Then they made it up to the apartment and said they didn't have a mattress cover included in the price and i would have to pay extra, then they said they wouldn't move TV's in the boxes they came in that they had to use their own crate and that would be extra, and then they said mirrors would cost extra and then they said that lamps need a special cover and that would be extra. I told the lady on the phone that i felt that this was one big bait and switch exercise and that i felt i was being taken advantage of. She immediately threatens to leave and tell her drivers to leave. I said no, i don't have time to start all over again and we had a deadline to be out of the apartment, plus they had my $700.00 deposit. She said for the extras it would be another $1,000.00. I was in shock. That is one third the amount of the entire move. I agree because they have me bent over a barrel. So now they get to Orlando a week or so later and the disaster starts all over again. Did i mention they demand Cash only at delivery so i had to get $3,900.00 in cash the day before arrival. They arrive at the house and now demand the Cash without allowing us to inventory or inspect the items. The driver get the crazy lady on the phone and she starts yelling and screaming at my wife and me and telling the drivers to just leave. Finally one of the movers opens the truck to allow us to make sure all of our stuff is there but still wont unpack it. Now she is yelling at him telling him not to do it. We finally resolve with the drivers and get our stuff, but it was an absolute nightmare. These people are crooks and will take advantage of you. I highly recommend you stay clear of this company. We have moved several times and have never been treated like this and have never paid Cash. Run fast and far from these folks.
The movers were courteous, efficient and very well organized. They named everything, loaded the truck in good order, and unloaded in good order. I loved how they kept me up to date throughout the process.
A heavy safe is a literal pain to move, but the team from Amex Moving & Storage arrived with a heavy-duty dolly. They moved the heavy object through the front door with plenty of clearance. I was worried about my hardwood floors, but they used protective runners the entire time. The job finished faster than my last move. My heavy safe is now in the new place without any damage to it. The team was very professional and did not charge any upfront cost.
My antique furniture arrived in superb shape to my loft condo in DE. The movers disassembled and packed the pieces thoroughly in furniture blankets. After delivery, they reassembled the pieces too without any extra charges. I would hire them again in a heartbeat!
Vicente was excellent at keeping in touch. He called me many times during transit and also gave a tracking link to let me know of the status of delivery. I am truly grateful to him!
The movers showed up with plenty of moving blankets and sturdy straps to make sure the large appliances stayed secure during the drive across town. You can tell that Malvin knows exactly how to load a truck to prevent things from sliding around.
My possessions were much more arranged after the movers than at my previous residence, which was one of the biggest shocks of my relocation! They methodically boxed my books, seasonal decorations, and ordinary goods to arrange them rationally. They asked clarifying questions, such as whether I needed winter clothing on hand or in the attic, and which dishes I planned to use immediately. These things made unpacking at my new house easy, eliminating the need to open random boxes for a spatula. Moreover, despite navigating large appliances through my small back entrance, the crew kept a positive attitude throughout the day.
Prior to booking an interstate move from NY to TN, we conducted two to three separate virtual walkthroughs with sales rep Patrick Harris. We explicitly emphasized that we wanted everything accurately inventoried to avoid any surprises or unexpected costs on moving day. Based on these virtual evaluations, he issued a signed Binding Estimate for $21,800.00. Once signed, Operations Manager Michelle Bar became our main contact—and dealing with her was an absolute nightmare. Every conversation was like walking on eggshells. She maintained a belligerent "take it or leave it" attitude, overtalking us with "Listen, listen, listen," refusing to let us speak, and threatening to hang up if we pushed back. At one point, she actually said, "You're lucky we even showed up." They arrived on the final afternoon of our pickup window at 4:00 PM—with the closing on our NY home scheduled for 9:30 AM the next morning. The crew kept us awake packing all night long from 4:00 PM until 6:30 AM, leaving us just three hours before closing. Before a single item was loaded onto the truck, on-site lead Henner Rodriguez claimed the job was larger than expected and put Michelle Bar on the phone. With our NY home sale closing hours away and a purchase closing on our new home in TN just days later, our backs were completely against the wall. Knowing we were trapped, she verbally forced a price jump to $32,700.00—an unauthorized $10,900.00 overcharge—before work would begin. In a desperate attempt to lower the cost, we were forced to purge valuable personal belongings on the spot, forcing us to repurchase those items out-of-pocket after arriving in Tennessee. Left with no choice on moving day, we had to agree under total duress. Delivery was then delayed for over two weeks because Michelle Bar insisted we needed a shuttle service and attempted to demand additional accessorial fees, despite our executed paperwork reflecting $0 shuttle charges and specifying two smaller delivery trucks. Upon delivery, our furniture arrived with severe physical damage, including structural breaks to our bedroom set and entertainment center, and our box spring arrived filthy and water-stained. I have officially filed formal regulatory complaints with: • Federal Motor Carrier Safety Administration • New Jersey Division of Consumer Affairs (Office of Consumer Protection) • Tennessee Attorney General's Office (Division of Consumer Affairs) Save yourself the stress, money, and property destruction. Avoid AMEX Moving & Storage at all costs.
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Reviews summary
Recommended based on user reviews
The team was respectful of our new neighbors. They were aware of parking and noise levels, ensuring a smooth move without causing any disruptions.
327 reviews
Javier showed such professionalism during the move. He guided the team, answered my questions, and even made sure fragile items were double-checked. Having him in charge ... Read More
The movers helped me get a treadmill and an elliptical from my garage into the new house. Those machines are heavy, but they handled them like pros. I'm glad I didn't try ... Read More
Javier and his team handled the relocation of our medical office equipment. They treated each item with care and followed every instruction carefully. The movers double-c ... Read More
I moved into a fourth-floor apartment with no elevator. I thought the stairs would slow everything down, but the movers powered through and carried all my furniture up wi ... Read More
The movers made a great impression right from the start. They came with clean uniforms, a well-marked truck, and the right equipment. This was a cross-town move for my fa ... Read More
The crew carried antiques, boxes of books, and a heavy dresser without rushing. They asked questions and placed everything where it belonged. That meant a lot. Good Job D ... Read More
Amex Moving & Storage handled my mom's move. She kept changing her mind about where to put furniture. Instead of rolling their eyes, they just moved it again. That kind o ... Read More
Amex Moving & Storage worked around our schedule, showed up early, and kept everything running on time. I liked how clear their communication was. Malvin checked in along ... Read More
I’ll never forget how Amex Moving & Storage handled my fragile collection of framed art. Each piece was wrapped, loaded carefully, and delivered without any damage. The ... Read More
The team from Amex Moving & Storage did an amazing job. They kept things running smoothly, communicated well, and worked together effortlessly. I felt completely at ease ... Read More
Amex Moving & Storage is a fully licensed and insured moving company with a strong presence across New Jersey, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Amex Moving & Storage actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
We Move To
Below are estimated price ranges for moves with Amex Moving & Storage. Actual costs may vary based on distance, complexity, and additional services.
Average Cost Details Not Provided by the CompanyAt My Good Movers, we believe peace of mind starts with verified credentials. Amex Moving & Storage holds all required registrations to legally operate both local and interstate moves.
Families and businesses across New Jersey trust Amex Moving & Storage for fast, safe, and stress-free moves.
At My Good Movers, we base our cost estimates on real customer data and verified pricing trends:
Yes, Amex Moving & Storage is a licensed and insured moving company. For interstate moves, they are registered with the U.S. Department of Transportation (USDOT) and comply with all federal regulations. You can verify their licensing on the FMCSA website for added peace of mind.
Amex Moving & Storage offers a range of services, including local and long-distance moving, packing, unpacking and storage solutions. Services may vary slightly by location; therefore, it's best to contact them directly for specific details about their offerings.
Amex Moving & Storage calculates your moving cost based on several factors, including the distance, total weight or volume of items, and any additional services requested (e.g., packing or storage). Some moves are priced hourly (local), while others are flat-rate or weight-based estimates (long-distance).
You can request a free quote from Amex Moving & Storage directly through this profile page by clicking “Get a Free Estimate” or contacting them directly by phone or email.
If any items are lost or damaged during your move with Amex Moving & Storage, you should notify the company immediately. They will guide you through their claims process. Be sure to review their liability coverage options before the move.
When choosing a moving company in New Jersey, start by checking if the company is properly licensed and insured for operations in that state. Look for verified customer reviews and transparent pricing. It’s also helpful to compare at least 2–3 movers in New Jersey to evaluate their reliability and experience.
Free estimate from licensed interstate movers or call our support team anytime.
