Americas Family & Moving Services

They even brought the relocation boxes days early and gave me packing tips. The moving day went much more smoothly because of it. They even brought the relocation boxes days early and gave me packing tips. The moving day went much more smoothly because of it.

I was terrified when I had to transport fragile antique furniture that had been in my family for many generations. When I hired movers, they were extremely diligent, wrap ... Read More I was terrified when I had to transport fragile antique furniture that had been in my family for many generations. When I hired movers, they were extremely diligent, wrapping everything with care and ensuring everything was securely fastened in the vehicle. Everything arrived in one piece! I truly appreciate it!

My building's narrow corridor and difficult stairs were no match for the professionals. Corners and walls are in perfect condition. My building's narrow corridor and difficult stairs were no match for the professionals. Corners and walls are in perfect condition.

Because of a bad experience I had with another moving company many years ago, I was nervous about this one. But these individuals changed my outlook completely. They we ... Read More Because of a bad experience I had with another moving company many years ago, I was nervous about this one. But these individuals changed my outlook completely. They were prompt, polite, and treated my home with the utmost care. They were so careful not to run over any furniture or walls that they even swept up after they loaded the truck!

Absolutely the worst moving experience we’ve ever had. From start to finish, this company was dishonest, unprofessional, and careless. They lied to us about the price a ... Read More Absolutely the worst moving experience we’ve ever had. From start to finish, this company was dishonest, unprofessional, and careless. They lied to us about the price and services, and we ended up paying over $10,000—much more than the original quote. We were promised that all furniture would be reassembled upon delivery, but nothing was put together. The movers dropped everything off and left—no assembly, no help. To make matters worse, several of our items arrived damaged, with no accountability or support from the company. Customer service is virtually nonexistent—most of our calls and emails were ignored. When we did manage to speak to someone, they couldn’t even tell us where our belongings were for days. It took 12 days to get our stuff from Indiana to Colorado, even though we were told it would be much quicker. Do yourself a favor and stay far away from this company. They caused us weeks of stress, unexpected costs, and damage to our belongings—and showed zero concern for any of it.

Although the job took longer than expected, the moving crew was very polite. I was a bit irritated that I had to pay extra because they took longer than anticipated. Bu ... Read More Although the job took longer than expected, the moving crew was very polite. I was a bit irritated that I had to pay extra because they took longer than anticipated. But the fact that it arrived in one piece more than made up for the trouble.

We had to split our move into 2 phases: first to a storage unit, then to the new house a month later. Thankfully, Americas Family & Moving Services experts kept track of ... Read More We had to split our move into 2 phases: first to a storage unit, then to the new house a month later. Thankfully, Americas Family & Moving Services experts kept track of everything with clear labels and didn’t mix up any boxes. They executed it all flawlessly!

They moved a large upright piano that I was nervous about. They wrapped it in thick blankets, strapped it securely inside the truck, and eased it down the ramp with full ... Read More They moved a large upright piano that I was nervous about. They wrapped it in thick blankets, strapped it securely inside the truck, and eased it down the ramp with full control. It was a relief to receive it in one piece!

These movers were polite and efficient right from the start. What struck me as most impressive was their problem-solving abilities. They accomplished what they set out t ... Read More These movers were polite and efficient right from the start. What struck me as most impressive was their problem-solving abilities. They accomplished what they set out to do in only one journey without going overboard.

Completely frustrated, dissatisfied with this company and their so called service. We were lied too on several issues. Quoted one price and doubled before the first box ... Read More Completely frustrated, dissatisfied with this company and their so called service. We were lied too on several issues. Quoted one price and doubled before the first box was loaded. When our items finally arrived (note: they were picked up on one truck and re-loaded unto a different truck) Boxes were smashed, several items broken and one item still missing.