Nov 18, 2024
Royal Treatment.
During the drive, the movers were careful and cautious. They didn't take any unnecessary risks and made sure that everything arrived at my new place in one piece. When we arrived, they unloaded everything with the same care and attention that they had loaded it with. They even helped me set up my furniture and appliances, which was a huge relief. They were worth every penny, and I would hire them again in a heartbeat.
Jun 29, 2026
Great Service
The process of packing was never one of my favorites, and thus, I am glad to have received some assistance. Items were packed in an excellent way, and they were all protected adequately. It is also worth mentioning that boxes were properly labeled, making unpacking much easier for me. The entire process of transportation went without any problems. My things arrived safely, and the movers stayed positive.
Aug 09, 2024
Thanks for the awesome move.
I only have good things to say about this company. Justin at the front desk to Micheal great moving crew, was committed to ensuring I had a great time. They let me add a third mover to the team even one day before the move, which was very last minute. All of them were good!
Sep 10, 2025
Keep away your valuables from this company
We hired Alma Moving to move our belongings from Charlotte, NC to Norfolk, VA (only a 5-hour distance). Before signing, their representative promised delivery within 1–3 days. Based on this, we signed. • After pickup on August 15, nothing arrived within 3 days. • Then they told us 7 days. Still nothing. • Later, they claimed our belongings were “on the way,” but weeks passed. Today it has been 25 days, and we still don’t know where our belongings are. They never respond to emails, only through BBB. We even asked to pick up our items ourselves, but they ignored us. At pickup, their staff wrapped our couch in a dirty blanket, even though we provided clean plastic covers. This makes us worry that our items are being stored in poor, unhygienic conditions. We have been forced to live in an empty house, buy new essentials, and suffer both financial and emotional stress. If our belongings arrive damaged, we will take legal action. We strongly warn others: do not trust Alma Moving. They are misleading, unprofessional, and provide false information just to make you sign.
Sep 20, 2024
Poor estimate and poor communication
Called Hercules Moving Co but didn't realize they were only a broker. Gave them our info telling him we close on our home on Friday the 20th and he said he would call me three days before our move to finalize things. He never called. Movers came (Alma Movers) Saturday the 14th as scheduled and did really well. Worked hard and covered everything very well. While doing the paperwork after they were done they said it will be there in two weeks. I had told Hercules we needed it by Friday the 19th and he didn't say anything different. After a discussion with the movers he made a call and said if we paid 70%down instead of the 50% it would expedite it and we would get it in a week. I paid the 70%. We walked outside Sunday morning and there was a truck outside our house saying they were there to move us! The kid had driven his own vehicle 1000 miles to take this load! This all made us very nervous so Monday morning I called Alma and asked what was going on! The guy said he would check it out and call me back. Never got a call. I called again on Wednesday and the gal said we weren't expedited! I told her my conversation with the movers and she said she would check it out and call me back shortly. Never got a call back. Decided to send an email. She did respond to that saying she was working on it. We close tomorrow and have no furniture nor do we even know where it is or when we will get it. I would never recommend Hercules or Alma to anyone moving long distances. No communication between them and their customers. Very stressful during an already stressful situation.
Dec 22, 2025
Keep away your valuables from this company
The movers took many breaks throughout the task, including a 45-minute lunch break while the clock ran. It seemed like a rip-off when I had to pay for their longer break time. They need to manage their time more fairly and effectively.
Apr 10, 2025
My hats off to you!
A terrific experience! My move involved 2 stops – first to a storage unit and then to my new house. Thankfully, this company’s movers organized everything perfectly, and made sure the right items went to the right place. Their attention to detail made my life so much easier! Many thanks!
Mar 20, 2025
Absolutely THE BEST!!!
These movers handled my large stuff like they were nothing, even though I had a lot of them. They even provided me with storage advice so I could keep them secure.
Oct 30, 2024
It all worked out well!
Working with this firm was a pleasure. Their assistance was invaluable. I am a single mother of four, and they packed all of my belongings and assembled my sons' bunk beds so that I wouldn't have to. When loading and unloading, they treated it almost as carefully as if it were their own.
May 09, 2026
Absolutely Fantastic
Absolutely fantastic moving experience! Professional, punctual, careful with belongings, friendly team, efficient service, stress-free process, and highly recommended movers overall.
