Sep 10, 2025
Keep away your valuables from this company
We hired Alma Moving to move our belongings from Charlotte, NC to Norfolk, VA (only a 5-hour distance). Before signing, their representative promised delivery within 1–3 days. Based on this, we signed. • After pickup on August 15, nothing arrived within 3 days. • Then they told us 7 days. Still nothing. • Later, they claimed our belongings were “on the way,” but weeks passed. Today it has been 25 days, and we still don’t know where our belongings are. They never respond to emails, only through BBB. We even asked to pick up our items ourselves, but they ignored us. At pickup, their staff wrapped our couch in a dirty blanket, even though we provided clean plastic covers. This makes us worry that our items are being stored in poor, unhygienic conditions. We have been forced to live in an empty house, buy new essentials, and suffer both financial and emotional stress. If our belongings arrive damaged, we will take legal action. We strongly warn others: do not trust Alma Moving. They are misleading, unprofessional, and provide false information just to make you sign.
Feb 04, 2025
Spectacular move!!
Using this company eliminates the stress that might come with moving. They were prompt, efficient, and cautious with our fragile items.
Apr 05, 2025
Nightmare
All day long, the movers griped about the stairs they had to climb and the weight of my furniture. 'Next time, get lighter goods.' was even proposed by one. The day was already difficult enough without their negativity.
Jul 08, 2025
Smooth & Easy Move Thanks to Alma Moving
Alma Moving saved the day I had a local move that came up suddenly, and their team was quick to respond. They arrived on time, packed everything securely, and had me settled into my new place within hours. Friendly crew, zero stress, and nothing damaged couldn't ask for better service
May 28, 2024
Do not use!!! Beware!!
So many hidden fees. Didn't factor in boxes in my initial quote which I vehemently opposed but I was assured my price wouldn't increase. It did - by $3000. Another $750 in packing fees despite me providing everything they told me to provide. I repeatedly told them I had a large piece of exercise equipment that needed to be disassembled. Assured no fee for that then tacked on for that as well as moving my washer and dryer (which they always knew I had.) Lots of confusion between who I pay - the foreman or the office. Foreman was pushy about me tipping his Craigslist crew - basically wanting me to pay their $19/hour rate for him plus tips. My initial quote was $6500 and I ended up spending almost double that. Oh and lots of my furniture is damaged but they got the hell outta dodge the second they finished. No final walkthrough. I'm now toting boxes that were clearly labeled where they should go but were not left there. Absolutely disgusted with my experience.
Apr 28, 2024
No doubt I would and have recommend ...
No doubt I would and have recommend ... These guys were amazing! They were polite, courteous, and highly professional. I used them Alma Moving.
Oct 23, 2025
Excellent from start to finish!!!!!
We had a last-minute move with several heavy wardrobes. Alma Moving showed up on short notice, wrapped the furniture with blankets, and carried everything down three flights of stairs without damaging a thing.
Jul 01, 2026
Professional Crew!
They arrived promptly, did the job, which involved a lot of manual labor, and did it professionally. Moreover, their friendly attitude alleviated most of the tension connected with the move. It is also important to say that they charge quite reasonably and provide high-quality service; thus, it will be a good idea to work with them again.
Nov 19, 2024
Spectacular move!!
Everyone I dealt with—the movers, the dispatchers, and everyone else—was quick, helpful, and eager to finish the job. changed into something much more important.
Jun 29, 2026
Great Service
The process of packing was never one of my favorites, and thus, I am glad to have received some assistance. Items were packed in an excellent way, and they were all protected adequately. It is also worth mentioning that boxes were properly labeled, making unpacking much easier for me. The entire process of transportation went without any problems. My things arrived safely, and the movers stayed positive.
