Jun 03, 2024
Everything went smoothly
What an outstanding job the company did! They showed up, gave me a free quote, scheduled the move, and even offered storage for less than other moving companies charge per month. They were there ahead of schedule and wrapped and boxed all the necessary items. I highly suggest their services and will use them again.
Nov 08, 2024
It was a very positive experience.
A thoroughly pleasant experience with their movers. Edwin, William and Robert handled my long-distance move to TX expertly. They were mindful about following the time schedule and did their best to wrap it up within that timeframe. My possessions were delivered intact and they also helped me with furniture placement after delivery. I am very grateful!
Aug 27, 2026
Well Organized!
They also maintained a professional attitude throughout the process and treated our belongings with the same level of care that we would have used ourselves. The entire experience felt controlled and well organized, which helped reduce the stress normally associated with packing and moving.
Mar 08, 2025
Do not use!!! Beware!!
The scheduled arrival time of the movers was nine in the morning. without providing any prior notice or expressing remorse, did not show up till 2:00 p.m. After that, they wasted most of their time smoking breaks and often complained about how heavy my packages were. They told me they were done for the day at 6 o'clock even though half of my belongings were still in the truck. Hiring a separate business to do the job the next day cost twice as much.
Sep 10, 2025
Keep away your valuables from this company
We hired Alma Moving to move our belongings from Charlotte, NC to Norfolk, VA (only a 5-hour distance). Before signing, their representative promised delivery within 1–3 days. Based on this, we signed. • After pickup on August 15, nothing arrived within 3 days. • Then they told us 7 days. Still nothing. • Later, they claimed our belongings were “on the way,” but weeks passed. Today it has been 25 days, and we still don’t know where our belongings are. They never respond to emails, only through BBB. We even asked to pick up our items ourselves, but they ignored us. At pickup, their staff wrapped our couch in a dirty blanket, even though we provided clean plastic covers. This makes us worry that our items are being stored in poor, unhygienic conditions. We have been forced to live in an empty house, buy new essentials, and suffer both financial and emotional stress. If our belongings arrive damaged, we will take legal action. We strongly warn others: do not trust Alma Moving. They are misleading, unprofessional, and provide false information just to make you sign.
Apr 01, 2025
Terrible Service
Upon unloading at my new apartment, I found out that my jewelry box, which included items from my family, was missing. "We didn't touch anything small—it's probably lost in your house." That's the response I got when I asked the movers about something I knew to be in my dresser drawer when they packed it. Because they "weren't responsible for missing items," the company denied my police report. This has never happened to me before.
Dec 22, 2025
Keep away your valuables from this company
The movers took many breaks throughout the task, including a 45-minute lunch break while the clock ran. It seemed like a rip-off when I had to pay for their longer break time. They need to manage their time more fairly and effectively.
May 28, 2024
Do not use!!! Beware!!
So many hidden fees. Didn't factor in boxes in my initial quote which I vehemently opposed but I was assured my price wouldn't increase. It did - by $3000. Another $750 in packing fees despite me providing everything they told me to provide. I repeatedly told them I had a large piece of exercise equipment that needed to be disassembled. Assured no fee for that then tacked on for that as well as moving my washer and dryer (which they always knew I had.) Lots of confusion between who I pay - the foreman or the office. Foreman was pushy about me tipping his Craigslist crew - basically wanting me to pay their $19/hour rate for him plus tips. My initial quote was $6500 and I ended up spending almost double that. Oh and lots of my furniture is damaged but they got the hell outta dodge the second they finished. No final walkthrough. I'm now toting boxes that were clearly labeled where they should go but were not left there. Absolutely disgusted with my experience.
Jul 08, 2024
It all worked out well
The movers did a great job in every way. They were skilled, careful, and easy to work with. Plus, their costs were a lot lower than those of their rivals. We strongly advise you to use Alma Moving if you want a smooth and nice moving experience.
Jul 16, 2025
Smooth and Stress-Free Move with Alma Moving
Alma Moving made our local move incredibly easy. The crew was friendly, fast, and handled our fragile items with great care. They arrived on time and finished ahead of schedule—no hidden fees or surprises. Truly a top-notch experience!