Oct 15, 2025
The price was absolutely worth it.
My husband and I thoroughly enjoyed using X Van Lines LLC. It was such an amazing experience from beginning to end. Customer service on the phone was absolutely incredible. And Carol was very thorough with the information needed and provided. I was so impressed with the customer service actually. Then when the move actually happened, the movers were very professional and did their work extremely fast. They were very complete in the way that they wrapped things and package them and carefully transport them into our new home. I would gladly use their services again, and recommend them to friends and family as well. The price was absolutely worth it.
Jan 14, 2025
Good job
Thank you so much for amazing job Courteous and pleasant and available service. Good job guys, I appreciate it
Aug 13, 2025
Worst Movers Ever
Avoid this company at all costs... 1- We paid for premium packing and they did not provide protection for most of the items they box 2- We paid for 4 wardrobe boxes. got 2... and they didn't hang any clothes. They tossed all the clothes... suits, dresses, shoes in a box 3- Broke the screen on a 80 inch tv 4- Put a huge dent in both the washer and the dryer... Removing he enamel. 5- Did not deliver items such as a ladder, and a game system 6- Put a cast iron skillet on top of glassware 7 - Told us they could not get the truck on the street, so they needed to off load on another truck and charged us another $3800. 8- They only take cash... While they say they will take Zelle, it has a cap of $2500.. They say they will take a money order from the post office, but you don't know the amount until they arrive. We paid in total 13K for a move that took 3 hours to box/pack and 2 hours to unload. Almost zero furniture. I have moved professionally 5 times and this was an absolute joke. These people will destroy your items and hold your items hostage until you pay them, in cash.
Aug 21, 2026
A friend recommended X Van Lines LLC
A friend recommended X Van Lines LLC to me and I’m glad she did. I told the company that I needed my bed and bed frame wrapped for moving and that I reserved a move in time at my new apartment. The associate was very friendly and understood my situation. The movers arrived at my place on our agreed upon schedule and we were able to move everything into my new place right on time. I now recommend Divine to all my friends and coworkers who need to move in the city!
Nov 20, 2024
Punctual Delivery
Relocating to a larger apartment in the same city was an exciting but overwhelming task. The moving crew showed up right on time and immediately started packing up the home. They took extra care with fragile items and were very respectful of both the old and new properties. They worked quickly but never rushed, and I appreciated the attention to detail. Everything arrived safely, and they even helped me organize some of the boxes inside the new apartment.
Apr 23, 2025
Best packing skills
I had several valuables I was nervous about, but the movers walked me through how each would be handled. Their transparency reassured me. Everything arrived without a mark. Their packing skills were impressive. And they took zero shortcuts. My belongings felt safe the entire time.
Jun 07, 2026
Terrible movers
My experience was a nightmare. I was on a schedule, I had to be at my new location on Thursday. Pickup was suppose to be Monday morning, then it moved to Tuesday, then Thursday morning, they show up Thursday at 4pm with 2 guys, when I clearly stated they would need at least 4 guys to pick up and 5 or more to unload. It was after midnight when the movers said they were tired and we're going to stop. They didn't finish loading all my stuff. I was charged for 1,500 cubic feet and they only took 1,120 cubic feet of stuff, I measured. I had to rent a uhaul myself to take the rest of my stuff. The movers picked up 301 items and delivered 288 items, they still have, or gave to someone else 13 of my boxes. All of MY items were marked with blue, numbered stickers at pickup, at delivery many of my items now also have a red sticker on them for another person's delivery. How did my items get another persons sticker on them? The company is blaming me, saying my items had these stickers already on them, from a previous mover, I have never used a mover before. I used boxes that were in my attic for over 20 years, boxes I got from work 3 weeks before moving and boxes I got from Amazon 2 days before moving, how did these boxes from different locations, months and decades apart all have the same exact red sticker on them? Also I had a box from the next persons delivery in the same moving truck be given to me by mistake, this box also had the same exact red sticker on it, so someone elses box, had the same sticker I apparently had on my boxes from another state, that I used from a previous move? Impossible. I was originally told my items would be on a 26' truck with no one else's stuff. When asking for updates of where my items were, while waiting for delivery, I was told they were being loaded onto a semi truck. The delivery driver told me he picked my items up from a warehouse and loaded into his 26' truck that morning, and sharing the space with another person's delivery. All things I was told would not happen. The difgerent delivery driver had 2 people from craigslist, meet him for unloading the truck. I asked these very questions when booking. Will my items be on a truck with other people items? No, you will have your own truck. Items will be loaded and driven directly from pickup place to delivery place, no stops. Yet, my items took almost 2 weeks to get to my new location, was unloaded and loaded multiple times and loaded with other peoples stuff. Will the same people that load my items, unload my items? No, the driver will be the same and we have a large number of people that work for our company in every state to unload. Yet, they used craigslist people, not people that work for them. People that don't care about your property. All they did was lie to me. These people are crooks and liars. I have 13 missing boxes, many of my boxes were opened and gone through, I am missing thousands of dollars of stuff. I have thousands of dollars worth of damage to my belongings, and thousands in damage to my new residence. Over $40,000 in damages and missing items. I have picture proof of everything and yet these crooks deny it all, blame it all on me. Many of my boxes were clearly marked "top load only" "top, do not tip" "fragile glass" and these boxes were on the bottom of stacks, on their sides, dropped and had boxes dropped on them, we watched them do it, when we complained to be careful, they were rude to us, telling us they needed to hurry, it was getting late. We'll, when you show up after 3pm with 2 guys to unload when I clearly stated multiple times you would need 5 or more, of course it is getting late. I don't care how long it takes you, I paid for a professional job and yet I got unprofessional and damages to everything. Everything about this company was unprofessional. The non communication for days of me messaging where my items were with no reply, to the upping the price multiple times, to the extreme amount of damage, to them not taking all of my stuff and I had to rent a uhaul myself to get the remaining stuff.
May 18, 2026
They showed up right on time, very professional.
They showed up right on time, very professional. They Explain the process to me were very informative as the day went on, they set up everything at the new place perfectly and they were both very pleasant to work with I would definitely recommend X Van Lines LLC
Feb 19, 2026
The movers were absolutely amazing.
The movers were absolutely amazing. They were very respectful of our piano, in spite of the fact that they had to carry it up multiple flights. I cannot say enough good words. it arrived without a scratch and put back together with ease yet gently.
Jul 22, 2026
appreciated.
My cross-borough move was exceptionally smooth! Josh the foreman and the other mover were great - they were quick, adaptable, careful, and kept all the items in great condition. Couldn't have asked for a simpler move. X Van Lines LLC was also very flexible regarding dates and times, which I appreciated.
