Mar 05, 2026
We had an amazing experience
We had an amazing experience with Roy, Robert, Oscar, and Devon! They moved us from our 2 bedroom house to a storage locker and small apartment. Super speedy and so kind! Made our move extra easy! Will definitely be using X Van Lines LLC again!
Jun 07, 2026
Terrible movers
My experience was a nightmare. I was on a schedule, I had to be at my new location on Thursday. Pickup was suppose to be Monday morning, then it moved to Tuesday, then Thursday morning, they show up Thursday at 4pm with 2 guys, when I clearly stated they would need at least 4 guys to pick up and 5 or more to unload. It was after midnight when the movers said they were tired and we're going to stop. They didn't finish loading all my stuff. I was charged for 1,500 cubic feet and they only took 1,120 cubic feet of stuff, I measured. I had to rent a uhaul myself to take the rest of my stuff. The movers picked up 301 items and delivered 288 items, they still have, or gave to someone else 13 of my boxes. All of MY items were marked with blue, numbered stickers at pickup, at delivery many of my items now also have a red sticker on them for another person's delivery. How did my items get another persons sticker on them? The company is blaming me, saying my items had these stickers already on them, from a previous mover, I have never used a mover before. I used boxes that were in my attic for over 20 years, boxes I got from work 3 weeks before moving and boxes I got from Amazon 2 days before moving, how did these boxes from different locations, months and decades apart all have the same exact red sticker on them? Also I had a box from the next persons delivery in the same moving truck be given to me by mistake, this box also had the same exact red sticker on it, so someone elses box, had the same sticker I apparently had on my boxes from another state, that I used from a previous move? Impossible. I was originally told my items would be on a 26' truck with no one else's stuff. When asking for updates of where my items were, while waiting for delivery, I was told they were being loaded onto a semi truck. The delivery driver told me he picked my items up from a warehouse and loaded into his 26' truck that morning, and sharing the space with another person's delivery. All things I was told would not happen. The difgerent delivery driver had 2 people from craigslist, meet him for unloading the truck. I asked these very questions when booking. Will my items be on a truck with other people items? No, you will have your own truck. Items will be loaded and driven directly from pickup place to delivery place, no stops. Yet, my items took almost 2 weeks to get to my new location, was unloaded and loaded multiple times and loaded with other peoples stuff. Will the same people that load my items, unload my items? No, the driver will be the same and we have a large number of people that work for our company in every state to unload. Yet, they used craigslist people, not people that work for them. People that don't care about your property. All they did was lie to me. These people are crooks and liars. I have 13 missing boxes, many of my boxes were opened and gone through, I am missing thousands of dollars of stuff. I have thousands of dollars worth of damage to my belongings, and thousands in damage to my new residence. Over $40,000 in damages and missing items. I have picture proof of everything and yet these crooks deny it all, blame it all on me. Many of my boxes were clearly marked "top load only" "top, do not tip" "fragile glass" and these boxes were on the bottom of stacks, on their sides, dropped and had boxes dropped on them, we watched them do it, when we complained to be careful, they were rude to us, telling us they needed to hurry, it was getting late. We'll, when you show up after 3pm with 2 guys to unload when I clearly stated multiple times you would need 5 or more, of course it is getting late. I don't care how long it takes you, I paid for a professional job and yet I got unprofessional and damages to everything. Everything about this company was unprofessional. The non communication for days of me messaging where my items were with no reply, to the upping the price multiple times, to the extreme amount of damage, to them not taking all of my stuff and I had to rent a uhaul myself to get the remaining stuff.
Jan 14, 2025
Good job
Thank you so much for amazing job Courteous and pleasant and available service. Good job guys, I appreciate it
Apr 26, 2025
Total peace of mind
Moving day arrived, and the crew came ready with solutions, not just muscle. They anticipated tight corners and stairs. Their route planning alone saved time. Every question I had was met with clear answers. They respected my space and time. That kind of professionalism is rare. Total peace of mind.
Sep 28, 2024
Seamless Move
We relocated to be closer to public transportation, and the movers made the transition easy. They efficiently packed our apartment and moved everything to our new home near the subway. I was impressed by how they handled the congested streets and bustling neighborhood. They were swift, careful, and unloaded everything without difficulty. Moving into a crowded metropolis has never been easier!
Nov 28, 2025
I would definitely hire X Van Lines LLC again based on this experience.
I hired X Van Lines LLC for my move to a downsized new townhouse here in Lexington. Robbie and Alex H. showed up at the scheduled time and went straight to work. They were both incredibly efficient, professional, and courteous throughout the entire move. They handled my belongings with care, and placed/moved things as requested. Their professionalism and friendliness made what can be a stressful event much less stressful. I would definitely hire X Van Lines LLC again based on this experience.
Jul 22, 2025
SO PROFESSIONAL
Scheduling was easy and communication leading up to the move was consistent. Walkthroughs were done without delays. SO PROFESSIONAL it honestly surprised me. Crew members wore gloves, used floor protection, and stayed focused. Even helped move a heavy old safe. Absolute five-star service. Everything done right.
Jul 27, 2026
Very communicative and very professional.
Very communicative and very professional. Make sure to read everything. I did not and had to opt into having them pack my TVs. Not bad price. $50 each TV and they are liable for them. Reasonably priced as well.
May 04, 2025
GREEN move
Z Moving worked fast without cutting corners. Their eco-friendly supplies were a bonus. Everything was reusable or recyclable. I really appreciated that. Top to bottom, it was a clean, GREEN move. Loved it!
Jan 21, 2026
We would absolutely work with them again in the future.
We had a great experience with X Van Lines LLC. The movers were friendly, efficient, and worked very well together as a team. When one large item on our moving list was accidentally missed, they immediately took responsibility and brought it over on a separate trip as soon as the oversight was realized. Their pricing was very reasonable for the area, and we were very satisfied with the overall move. We would absolutely work with them again in the future.