Moving company in Portland, OR
This is a great company to use. They were prompt, friendly, and made sure handle everything with care. Nothing was damaged and the price was lower than other company’s quotes. I would definitely use them again for any future moves.
As someone who coordinates logistics and outreach for a nonprofit, I understand the importance of clear communication and timely service—especially during major life transitions. My experience with West Coast Movers has been deeply disappointing and disruptive. They picked up my household items on July 25, 2025, and as of today, I have still not received my belongings. Despite multiple attempts to contact the company, I’ve received no meaningful response, no updates, and no resolution. My emails and calls have been ignored, leaving me in the dark for weeks. Because of this delay, I’ve had to purchase clothing, bedding, and essential household goods just to get by. This has created a financial and emotional strain that no customer should have to endure—especially when the issue stems from poor service and a lack of accountability. The customer service has been nonexistent, and I’ve had to take on the burden of drafting formal communications and documenting the impact myself. This experience has not only delayed my ability to resume work, but it has also undermined the trust I placed in this company. West Coast Movers must do better. Transparency, empathy, and follow-through are not optional—they’re the foundation of any service-based business. I hope they take this feedback seriously and make the changes necessary to prevent others from going through what I did.
I’ve experienced many moving companies and these guys were by far the best. From professionalism, communication, coordination, efficiency, our crew (led by Russ) was fantastic! We were not present at the delivery location, but they communicated their progress with us, sending us picture and time updates which really gave us peace of mind. Recommend this company hands down!
This is hands down the worst company I have ever dealt with. If you value your sanity, your money, and your belongings, do not hire West Coast Express Moving or Chiarella Transportation and Relocation Inc. Here’s what happened: • They picked up my mother’s items on May 2, 2025. We didn’t see her belongings again until early September. Four months! • We were originally promised delivery by June 4. Then, after the fact, they claimed they had “30 days from that date” to deliver. Total bait and switch. • They doubled the charges after her things were already on the truck, leaving us no choice but to pay under pressure. • They rarely answered phones or emails, and when they did, they were dismissive, rude, and dishonest. • We caught them in multiple lies about delivery dates. Calls were hung up on, texts ignored, emails never returned. This company operates with zero integrity. They lie, they dodge responsibility, they extort more money mid-move, and they treat customers with absolute disrespect. Save yourself the nightmare—do not use West Coast Express Moving under any circumstances. I wouldn’t trust them to move a single box across the street.
I had a very bad experience with West Coast Express Moving and would strongly caution others before booking with them. My pickup was confirmed for February 23rd between 8:00 AM and 10:00 AM by Michael Edwards (Senior Consultant). The moving crew never showed up, and I received no advance notice that they were not coming. After reaching out, their driver Miguel told me he was on another job and would not be able to arrive until February 25th, which completely contradicted the confirmed date I was given. I then spoke with Carlos F., their Relocation Services Specialist, who initially told me he could have a driver “tomorrow.” Shortly after, that changed to “maybe tonight.” The constant shifting of timelines and lack of clear communication made it impossible to trust what they were saying. Because of this situation, I had to scramble to find another moving company at the last minute, which caused unnecessary stress during an already difficult relocation. The biggest issue was the lack of reliability and inconsistent information. If a company cannot honor confirmed pickup times or communicate honestly when there is a problem, it puts customers in a very difficult position. Based on my experience, I would recommend that anyone considering this company to find another moving company
Awesome job. All guys were professional and polite. AND they hustle! Nothing was damaged and they take particular attention to make sure items were wrapped and protected - would highly recommend
They did my move in less time than my previous movers and this move involved a 2nd and 3rd floor duplex whereas the other was elevator buildings on both sides. They wrapped everything incredibly thoroughly. These guys are really hard workers and I recommend them highly. . Would definitely use them again and can't recommend them enough.
West Coast Express Moving did a wonderful job moving me for my new job to Birmingham AL. Randy in the reservations department was a total professional. Last minute move and it was done quickly and efficiently. Great Job
Got the ole bait and switch with this company. Salesman Mike assured me every step of the way. Sent him detailed list AND video of every item going, and we even eliminated a bunch after the fact. Got a price that seemed reasonable, until they showed up. Loaded less than half the truck they brought and informed us we had reached our allotted space. Price tripled at that point from 5k to 15k. Was told by salesman how their drivers would be there all the way, only to discover it was to be unloaded into a semi and placed on the message boards for the lowest bidder " we handle all your packing and come with everything" they came with not a single box and then charged us for having to pack.....and drove into town to get boxes. I would have saved money selling it all and using that 15k to start over. What a joke. I will be down rating them everywhere I can and reporting them to bbb. Delivery? Who knows but won't improve this horrible experience. I trusted a supposed "family company". They are about as much family as a pile of stones.
The guys showed up on time, were very professional and worked hard the whole time that they were here. I would definitely recommend Bell Hop Movers! 5 star service all the way!
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Reviews summary
Recommended based on user reviews
These guys removed 100% of the stress and helped us actually enjoy the moment we arrived at our new house. They arrived on time, took incredibly great care of each and ev ... Read More
54 reviews
Absolutely fantastic moving experience! The team was punctual, professional, and handled everything with care. They made the entire process smooth and stress-free. I high ... Read More
The Professionals helped us move out of our single family home in the city and did a wonderful job. They were on time, extremely efficient, and very friendly. We added th ... Read More
The team was professional, efficient, and handled my belongings with care. They arrived on time, worked quickly without cutting corners, and made the entire process stres ... Read More
West Coast Express Moving did a wonderful job moving me for my new job to Birmingham AL. Randy in the reservations department was a total professional. Last minute move a ... Read More
West Coast Express Moving is a fully licensed and insured moving company with a strong presence across Oregon, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, West Coast Express Moving actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
We Move To
Below are estimated price ranges for moves with West Coast Express Moving. Actual costs may vary based on distance, complexity, and additional services.
Average Cost Details Not Provided by the CompanyAt My Good Movers, we believe peace of mind starts with verified credentials. West Coast Express Moving holds all required registrations to legally operate both local and interstate moves.
Families and businesses across Oregon trust West Coast Express Moving for fast, safe, and stress-free moves.
At My Good Movers, we base our cost estimates on real customer data and verified pricing trends:
Yes, West Coast Express Moving is a licensed and insured moving company. For interstate moves, they are registered with the U.S. Department of Transportation (USDOT) and comply with all federal regulations. You can verify their licensing on the FMCSA website for added peace of mind.
West Coast Express Moving offers a range of services, including local and long-distance moving, packing, unpacking and storage solutions. Services may vary slightly by location; therefore, it's best to contact them directly for specific details about their offerings.
West Coast Express Moving calculates your moving cost based on several factors, including the distance, total weight or volume of items, and any additional services requested (e.g., packing or storage). Some moves are priced hourly (local), while others are flat-rate or weight-based estimates (long-distance).
You can request a free quote from West Coast Express Moving directly through this profile page by clicking “Get a Free Estimate” or contacting them directly by phone or email.
If any items are lost or damaged during your move with West Coast Express Moving, you should notify the company immediately. They will guide you through their claims process. Be sure to review their liability coverage options before the move.
When choosing a moving company in Oregon, start by checking if the company is properly licensed and insured for operations in that state. Look for verified customer reviews and transparent pricing. It’s also helpful to compare at least 2–3 movers in Oregon to evaluate their reliability and experience.
Free estimate from licensed interstate movers or call our support team anytime.
