Moving company in Portland, OR
The team was professional, efficient, and handled my belongings with care. They arrived on time, worked quickly without cutting corners, and made the entire process stress-free. I highly recommend them for a smooth and reliable moving experience!
I had a very bad experience with West Coast Express Moving and would strongly caution others before booking with them. My pickup was confirmed for February 23rd between 8:00 AM and 10:00 AM by Michael Edwards (Senior Consultant). The moving crew never showed up, and I received no advance notice that they were not coming. After reaching out, their driver Miguel told me he was on another job and would not be able to arrive until February 25th, which completely contradicted the confirmed date I was given. I then spoke with Carlos F., their Relocation Services Specialist, who initially told me he could have a driver “tomorrow.” Shortly after, that changed to “maybe tonight.” The constant shifting of timelines and lack of clear communication made it impossible to trust what they were saying. Because of this situation, I had to scramble to find another moving company at the last minute, which caused unnecessary stress during an already difficult relocation. The biggest issue was the lack of reliability and inconsistent information. If a company cannot honor confirmed pickup times or communicate honestly when there is a problem, it puts customers in a very difficult position. Based on my experience, I would recommend that anyone considering this company to find another moving company
This is hands down the worst company I have ever dealt with. If you value your sanity, your money, and your belongings, do not hire West Coast Express Moving or Chiarella Transportation and Relocation Inc. Here’s what happened: • They picked up my mother’s items on May 2, 2025. We didn’t see her belongings again until early September. Four months! • We were originally promised delivery by June 4. Then, after the fact, they claimed they had “30 days from that date” to deliver. Total bait and switch. • They doubled the charges after her things were already on the truck, leaving us no choice but to pay under pressure. • They rarely answered phones or emails, and when they did, they were dismissive, rude, and dishonest. • We caught them in multiple lies about delivery dates. Calls were hung up on, texts ignored, emails never returned. This company operates with zero integrity. They lie, they dodge responsibility, they extort more money mid-move, and they treat customers with absolute disrespect. Save yourself the nightmare—do not use West Coast Express Moving under any circumstances. I wouldn’t trust them to move a single box across the street.
As someone who coordinates logistics and outreach for a nonprofit, I understand the importance of clear communication and timely service—especially during major life transitions. My experience with West Coast Movers has been deeply disappointing and disruptive. They picked up my household items on July 25, 2025, and as of today, I have still not received my belongings. Despite multiple attempts to contact the company, I’ve received no meaningful response, no updates, and no resolution. My emails and calls have been ignored, leaving me in the dark for weeks. Because of this delay, I’ve had to purchase clothing, bedding, and essential household goods just to get by. This has created a financial and emotional strain that no customer should have to endure—especially when the issue stems from poor service and a lack of accountability. The customer service has been nonexistent, and I’ve had to take on the burden of drafting formal communications and documenting the impact myself. This experience has not only delayed my ability to resume work, but it has also undermined the trust I placed in this company. West Coast Movers must do better. Transparency, empathy, and follow-through are not optional—they’re the foundation of any service-based business. I hope they take this feedback seriously and make the changes necessary to prevent others from going through what I did.
Pickup day went really well!!! The team showed up right on time, went over the details, and got to work immediately. Dmitry, Vladimir, and Pavel kept a great pace while still being very careful with boxes and furniture. Everything was packed and loaded properly, nothing felt rushed or sloppy. Overall it was an easy, stress-free experience and I’m very happy with how it went!!
The best movers! We moved neighborhoods within DC and checked a few other movers - Anytime was half the price of some of the other quotes so we went with them. They came on time and were SO efficient and knowledgeable - they took amazing care of our things, wrapping even tiny bits of our furniture we forgot about. Moving is always stressful but we felt so calmed by how professional and helpful West Coast Express Moving were. Highly recommend!
They did my move in less time than my previous movers and this move involved a 2nd and 3rd floor duplex whereas the other was elevator buildings on both sides. They wrapped everything incredibly thoroughly. These guys are really hard workers and I recommend them highly. . Would definitely use them again and can't recommend them enough.
I’ve experienced many moving companies and these guys were by far the best. From professionalism, communication, coordination, efficiency, our crew (led by Russ) was fantastic! We were not present at the delivery location, but they communicated their progress with us, sending us picture and time updates which really gave us peace of mind. Recommend this company hands down!
Robert and his team came through when we needed a mover with short notice! I was concerned about my dining chairs in particular that are very special to me and they took wonderful care of them! All my furniture was wrapped perfectly. The truck came when promised and I would highly recommend this company!
Not only they were extremely efficient and careful with the packing and loading of our stuff, they were also very responsive to any issue that arose. For example, our patio floor was stained by a grill that was tilted, and they sent a company to do a power wash within a week of the move to ensure all was resolved. Would highly recommend.
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Reviews summary
Recommended based on user reviews
We didn't feel like we had to watch them, as you do some movers, so we could concentrate on where to put things. A great experience! My only note would be to give us call ... Read More
54 reviews
West Coast Express Moving sent three hardworking young men. They didn't waste any time and completed, the job two hours earlier. They took extra care in wrapping my items ... Read More
These guys are amazing! I had booked with a different company and had the worst customer service experience so I called to see if they could take me on last minute and th ... Read More
These guys removed 100% of the stress and helped us actually enjoy the moment we arrived at our new house. They arrived on time, took incredibly great care of each and ev ... Read More
We have used West Coast Express Moving twice now, and they are still amazing the second time around! They are very professional! They do their best to protect the home as ... Read More
The crew arrived within the scheduled time window. They were very nice and efficient, took good care of my stuff, and explained things on the contract clearly to me. I ha ... Read More
Great company with a great team of people. Our move was awesome and I will definitely be using them again and refer everyone to them. They know what they're doing and it ... Read More
I used West Coast Express Moving to move in La to a storage and then to Boston. I had the best experience ever with them. I worked with Nelson, Angel, Stephen and Alejand ... Read More
We didn't feel like we had to watch them, as you do some movers, so we could concentrate on where to put things. A great experience! My only note would be to give us call ... Read More
As someone who coordinates logistics and outreach for a nonprofit, I understand the importance of clear communication and timely service—especially during major life tr ... Read More
This is hands down the worst company I have ever dealt with. If you value your sanity, your money, and your belongings, do not hire West Coast Express Moving or Chiarella ... Read More
West Coast Express Moving is a fully licensed and insured moving company with a strong presence across Oregon, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, West Coast Express Moving actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
We Move To
Below are estimated price ranges for moves with West Coast Express Moving. Actual costs may vary based on distance, complexity, and additional services.
Average Cost Details Not Provided by the CompanyAt My Good Movers, we believe peace of mind starts with verified credentials. West Coast Express Moving holds all required registrations to legally operate both local and interstate moves.
Families and businesses across Oregon trust West Coast Express Moving for fast, safe, and stress-free moves.
At My Good Movers, we base our cost estimates on real customer data and verified pricing trends:
Yes, West Coast Express Moving is a licensed and insured moving company. For interstate moves, they are registered with the U.S. Department of Transportation (USDOT) and comply with all federal regulations. You can verify their licensing on the FMCSA website for added peace of mind.
West Coast Express Moving offers a range of services, including local and long-distance moving, packing, unpacking and storage solutions. Services may vary slightly by location; therefore, it's best to contact them directly for specific details about their offerings.
West Coast Express Moving calculates your moving cost based on several factors, including the distance, total weight or volume of items, and any additional services requested (e.g., packing or storage). Some moves are priced hourly (local), while others are flat-rate or weight-based estimates (long-distance).
You can request a free quote from West Coast Express Moving directly through this profile page by clicking “Get a Free Estimate” or contacting them directly by phone or email.
If any items are lost or damaged during your move with West Coast Express Moving, you should notify the company immediately. They will guide you through their claims process. Be sure to review their liability coverage options before the move.
When choosing a moving company in Oregon, start by checking if the company is properly licensed and insured for operations in that state. Look for verified customer reviews and transparent pricing. It’s also helpful to compare at least 2–3 movers in Oregon to evaluate their reliability and experience.
Free estimate from licensed interstate movers or call our support team anytime.
