Apr 28, 2025
Would highly recommend.
Not only they were extremely efficient and careful with the packing and loading of our stuff, they were also very responsive to any issue that arose. For example, our patio floor was stained by a grill that was tilted, and they sent a company to do a power wash within a week of the move to ensure all was resolved. Would highly recommend.
Feb 18, 2025
Absolutely fantastic moving experience!
Absolutely fantastic moving experience! The team was punctual, professional, and handled everything with care. They made the entire process smooth and stress-free. I highly recommend them and will definitely use their services again!
Mar 15, 2025
This company was amazing right from the first phone call.
This company was amazing right from the first phone call. Then on moving day, Michael and Key arrived. They were two of the sweetest, kindest people I've met in a long time. They were very hardworking, careful with all of our things and were very sensitive to me and quick to help with anything I needed. I will use this company again if I need help with heavy lifting. They were by far the best movers we've ever used. I'm so grateful for them!!!
Jan 03, 2026
everything was protected, and not a single item was damaged.
On moving day, three movers arrived right on time, each introduced themselves, shook my hand, and got straight to work. No wasted time, no standing around. Just focused, efficient teamwork. They were friendly, easygoing, and clearly knew what they were doing. Furniture was dismantled and reassembled perfectly, everything was protected, and not a single item was damaged.
Mar 13, 2025
very professional and “painless
From the initial phone call with Melissa to the final payment everything was very professional and “painless”. We actually used their services twice in a 30 day or so period as my parents were moving to Ocala so they were able to unload the truck into their storage unit then once the house was closed sent another crew to reload a truck out of the storage unit then unload it at their new house.
Dec 15, 2025
Excellent!
We didn't feel like we had to watch them, as you do some movers, so we could concentrate on where to put things. A great experience! My only note would be to give us call right before they left for this early am appt so that we could have been completely prepared for them. They were patient with us, which i also appreciated. Excellent!
May 09, 2025
They handled everything with care
They handled everything with care and professionalism, making sure that all my items were placed exactly where I wanted them. Their efficiency and teamwork made the unloading process quick and stress-free.
Feb 17, 2025
The team was professional
The team was professional, efficient, and handled my belongings with care. They arrived on time, worked quickly without cutting corners, and made the entire process stress-free. I highly recommend them for a smooth and reliable moving experience!
Sep 11, 2025
Business Review: West Coast Movers
As someone who coordinates logistics and outreach for a nonprofit, I understand the importance of clear communication and timely service—especially during major life transitions. My experience with West Coast Movers has been deeply disappointing and disruptive. They picked up my household items on July 25, 2025, and as of today, I have still not received my belongings. Despite multiple attempts to contact the company, I’ve received no meaningful response, no updates, and no resolution. My emails and calls have been ignored, leaving me in the dark for weeks. Because of this delay, I’ve had to purchase clothing, bedding, and essential household goods just to get by. This has created a financial and emotional strain that no customer should have to endure—especially when the issue stems from poor service and a lack of accountability. The customer service has been nonexistent, and I’ve had to take on the burden of drafting formal communications and documenting the impact myself. This experience has not only delayed my ability to resume work, but it has also undermined the trust I placed in this company. West Coast Movers must do better. Transparency, empathy, and follow-through are not optional—they’re the foundation of any service-based business. I hope they take this feedback seriously and make the changes necessary to prevent others from going through what I did.
Mar 08, 2026
Move from Ventura to Denver (Worst Moving Company in the USA)
I had a very bad experience with West Coast Express Moving and would strongly caution others before booking with them. My pickup was confirmed for February 23rd between 8:00 AM and 10:00 AM by Michael Edwards (Senior Consultant). The moving crew never showed up, and I received no advance notice that they were not coming. After reaching out, their driver Miguel told me he was on another job and would not be able to arrive until February 25th, which completely contradicted the confirmed date I was given. I then spoke with Carlos F., their Relocation Services Specialist, who initially told me he could have a driver “tomorrow.” Shortly after, that changed to “maybe tonight.” The constant shifting of timelines and lack of clear communication made it impossible to trust what they were saying. Because of this situation, I had to scramble to find another moving company at the last minute, which caused unnecessary stress during an already difficult relocation. The biggest issue was the lack of reliability and inconsistent information. If a company cannot honor confirmed pickup times or communicate honestly when there is a problem, it puts customers in a very difficult position. Based on my experience, I would recommend that anyone considering this company to find another moving company
