Jan 04, 2026
Pickup day went really well!!!
Pickup day went really well!!! The team showed up right on time, went over the details, and got to work immediately. Dmitry, Vladimir, and Pavel kept a great pace while still being very careful with boxes and furniture. Everything was packed and loaded properly, nothing felt rushed or sloppy. Overall it was an easy, stress-free experience and I’m very happy with how it went!!
Mar 29, 2025
I would highly recommend this company!
Robert and his team came through when we needed a mover with short notice! I was concerned about my dining chairs in particular that are very special to me and they took wonderful care of them! All my furniture was wrapped perfectly. The truck came when promised and I would highly recommend this company!
Dec 17, 2025
Fast and efficient!
Great company with a great team of people. Our move was awesome and I will definitely be using them again and refer everyone to them. They know what they're doing and it was a huge relief! Pricing is very fair and worth every penny. Moving is no fun....but they made it go smoothly. I even liked their interior decorating recommendations when it came to furniture placement!! Fast and efficient!
Feb 18, 2025
Thanks again,
The Professionals helped us move out of our single family home in the city and did a wonderful job. They were on time, extremely efficient, and very friendly. We added the additional packing service and it was a lifesaver. I highly recommend them for any of your moving needs! Thanks again,
Dec 22, 2025
These guys removed 100% of the stress
These guys removed 100% of the stress and helped us actually enjoy the moment we arrived at our new house. They arrived on time, took incredibly great care of each and every one of our belongings, took the time to make sure they knew exactly what we wanted, and did the job flawlessly. They were even nice enough to wear shoe coverings on our freshly cleaned carpet. Hire West Coast Express Moving for your move, I promise you will be thankful that you did.
Apr 27, 2025
I would definitely use them again for any future moves.
This is a great company to use. They were prompt, friendly, and made sure handle everything with care. Nothing was damaged and the price was lower than other company’s quotes. I would definitely use them again for any future moves.
May 11, 2025
They were efficient,
They were efficient, hard workers who got us moved as quickly as possible while also taking good care of our things. If we need to move again, we’ll definitely ask for this crew!
Sep 11, 2025
Business Review: West Coast Movers
As someone who coordinates logistics and outreach for a nonprofit, I understand the importance of clear communication and timely service—especially during major life transitions. My experience with West Coast Movers has been deeply disappointing and disruptive. They picked up my household items on July 25, 2025, and as of today, I have still not received my belongings. Despite multiple attempts to contact the company, I’ve received no meaningful response, no updates, and no resolution. My emails and calls have been ignored, leaving me in the dark for weeks. Because of this delay, I’ve had to purchase clothing, bedding, and essential household goods just to get by. This has created a financial and emotional strain that no customer should have to endure—especially when the issue stems from poor service and a lack of accountability. The customer service has been nonexistent, and I’ve had to take on the burden of drafting formal communications and documenting the impact myself. This experience has not only delayed my ability to resume work, but it has also undermined the trust I placed in this company. West Coast Movers must do better. Transparency, empathy, and follow-through are not optional—they’re the foundation of any service-based business. I hope they take this feedback seriously and make the changes necessary to prevent others from going through what I did.
Mar 08, 2026
Move from Ventura to Denver (Worst Moving Company in the USA)
I had a very bad experience with West Coast Express Moving and would strongly caution others before booking with them. My pickup was confirmed for February 23rd between 8:00 AM and 10:00 AM by Michael Edwards (Senior Consultant). The moving crew never showed up, and I received no advance notice that they were not coming. After reaching out, their driver Miguel told me he was on another job and would not be able to arrive until February 25th, which completely contradicted the confirmed date I was given. I then spoke with Carlos F., their Relocation Services Specialist, who initially told me he could have a driver “tomorrow.” Shortly after, that changed to “maybe tonight.” The constant shifting of timelines and lack of clear communication made it impossible to trust what they were saying. Because of this situation, I had to scramble to find another moving company at the last minute, which caused unnecessary stress during an already difficult relocation. The biggest issue was the lack of reliability and inconsistent information. If a company cannot honor confirmed pickup times or communicate honestly when there is a problem, it puts customers in a very difficult position. Based on my experience, I would recommend that anyone considering this company to find another moving company
Sep 07, 2025
West Coast Express Moving – ZERO STARS
This is hands down the worst company I have ever dealt with. If you value your sanity, your money, and your belongings, do not hire West Coast Express Moving or Chiarella Transportation and Relocation Inc. Here’s what happened: • They picked up my mother’s items on May 2, 2025. We didn’t see her belongings again until early September. Four months! • We were originally promised delivery by June 4. Then, after the fact, they claimed they had “30 days from that date” to deliver. Total bait and switch. • They doubled the charges after her things were already on the truck, leaving us no choice but to pay under pressure. • They rarely answered phones or emails, and when they did, they were dismissive, rude, and dishonest. • We caught them in multiple lies about delivery dates. Calls were hung up on, texts ignored, emails never returned. This company operates with zero integrity. They lie, they dodge responsibility, they extort more money mid-move, and they treat customers with absolute disrespect. Save yourself the nightmare—do not use West Coast Express Moving under any circumstances. I wouldn’t trust them to move a single box across the street.
