Mar 08, 2026
Move from Ventura to Denver (Worst Moving Company in the USA)
I had a very bad experience with West Coast Express Moving and would strongly caution others before booking with them. My pickup was confirmed for February 23rd between 8:00 AM and 10:00 AM by Michael Edwards (Senior Consultant). The moving crew never showed up, and I received no advance notice that they were not coming. After reaching out, their driver Miguel told me he was on another job and would not be able to arrive until February 25th, which completely contradicted the confirmed date I was given. I then spoke with Carlos F., their Relocation Services Specialist, who initially told me he could have a driver “tomorrow.” Shortly after, that changed to “maybe tonight.” The constant shifting of timelines and lack of clear communication made it impossible to trust what they were saying. Because of this situation, I had to scramble to find another moving company at the last minute, which caused unnecessary stress during an already difficult relocation. The biggest issue was the lack of reliability and inconsistent information. If a company cannot honor confirmed pickup times or communicate honestly when there is a problem, it puts customers in a very difficult position. Based on my experience, I would recommend that anyone considering this company to find another moving company
May 05, 2025
Fantastic movers!
Fantastic movers! In addition to being efficient during the move itself, they were very responsive to emails and phone calls. They even repaired a piece of furniture that was damaged during the move. I would absolutely use them again.
Jan 03, 2026
everything was protected, and not a single item was damaged.
On moving day, three movers arrived right on time, each introduced themselves, shook my hand, and got straight to work. No wasted time, no standing around. Just focused, efficient teamwork. They were friendly, easygoing, and clearly knew what they were doing. Furniture was dismantled and reassembled perfectly, everything was protected, and not a single item was damaged.
Feb 15, 2025
Great Experience
West Coast Express Moving did a wonderful job moving me for my new job to Birmingham AL. Randy in the reservations department was a total professional. Last minute move and it was done quickly and efficiently. Great Job
Mar 29, 2025
I would highly recommend this company!
Robert and his team came through when we needed a mover with short notice! I was concerned about my dining chairs in particular that are very special to me and they took wonderful care of them! All my furniture was wrapped perfectly. The truck came when promised and I would highly recommend this company!
May 19, 2025
Highly recommend.
Michael and crew worked so hard to get these two seniors packed and moved all in one day. The work was hard and the speed was impressive. Our stuff arrived damage free. Highly recommend.
Sep 11, 2025
Business Review: West Coast Movers
As someone who coordinates logistics and outreach for a nonprofit, I understand the importance of clear communication and timely service—especially during major life transitions. My experience with West Coast Movers has been deeply disappointing and disruptive. They picked up my household items on July 25, 2025, and as of today, I have still not received my belongings. Despite multiple attempts to contact the company, I’ve received no meaningful response, no updates, and no resolution. My emails and calls have been ignored, leaving me in the dark for weeks. Because of this delay, I’ve had to purchase clothing, bedding, and essential household goods just to get by. This has created a financial and emotional strain that no customer should have to endure—especially when the issue stems from poor service and a lack of accountability. The customer service has been nonexistent, and I’ve had to take on the burden of drafting formal communications and documenting the impact myself. This experience has not only delayed my ability to resume work, but it has also undermined the trust I placed in this company. West Coast Movers must do better. Transparency, empathy, and follow-through are not optional—they’re the foundation of any service-based business. I hope they take this feedback seriously and make the changes necessary to prevent others from going through what I did.
Apr 06, 2025
The customer service from the office was great
The customer service from the office was great—friendly, responsive, and helpful throughout the process. The moving crew was professional, efficient, and took great care of my belongings. The best part? The move was completely damage-free! Not only did they provide top-quality service, but the price was also a great value for the level of care and professionalism they delivered. I highly recommend West Coast Express Moving to anyone looking for a stress-free, reliable moving experience.
Dec 16, 2025
I highly recommend them!
I used West Coast Express Moving to move in La to a storage and then to Boston. I had the best experience ever with them. I worked with Nelson, Angel, Stephen and Alejandra. They are very reliable, helpful and hardworking. They utilize their time efficiently and are smart packers. I highly recommend them!
Mar 13, 2025
very professional and “painless
From the initial phone call with Melissa to the final payment everything was very professional and “painless”. We actually used their services twice in a 30 day or so period as my parents were moving to Ocala so they were able to unload the truck into their storage unit then once the house was closed sent another crew to reload a truck out of the storage unit then unload it at their new house.
