Jan 05, 2026
Recommend this company hands down!
I’ve experienced many moving companies and these guys were by far the best. From professionalism, communication, coordination, efficiency, our crew (led by Russ) was fantastic! We were not present at the delivery location, but they communicated their progress with us, sending us picture and time updates which really gave us peace of mind. Recommend this company hands down!
May 05, 2025
Highly recommend!
The best movers! We moved neighborhoods within DC and checked a few other movers - Anytime was half the price of some of the other quotes so we went with them. They came on time and were SO efficient and knowledgeable - they took amazing care of our things, wrapping even tiny bits of our furniture we forgot about. Moving is always stressful but we felt so calmed by how professional and helpful West Coast Express Moving were. Highly recommend!
Apr 06, 2025
The customer service from the office was great
The customer service from the office was great—friendly, responsive, and helpful throughout the process. The moving crew was professional, efficient, and took great care of my belongings. The best part? The move was completely damage-free! Not only did they provide top-quality service, but the price was also a great value for the level of care and professionalism they delivered. I highly recommend West Coast Express Moving to anyone looking for a stress-free, reliable moving experience.
Sep 07, 2025
West Coast Express Moving – ZERO STARS
This is hands down the worst company I have ever dealt with. If you value your sanity, your money, and your belongings, do not hire West Coast Express Moving or Chiarella Transportation and Relocation Inc. Here’s what happened: • They picked up my mother’s items on May 2, 2025. We didn’t see her belongings again until early September. Four months! • We were originally promised delivery by June 4. Then, after the fact, they claimed they had “30 days from that date” to deliver. Total bait and switch. • They doubled the charges after her things were already on the truck, leaving us no choice but to pay under pressure. • They rarely answered phones or emails, and when they did, they were dismissive, rude, and dishonest. • We caught them in multiple lies about delivery dates. Calls were hung up on, texts ignored, emails never returned. This company operates with zero integrity. They lie, they dodge responsibility, they extort more money mid-move, and they treat customers with absolute disrespect. Save yourself the nightmare—do not use West Coast Express Moving under any circumstances. I wouldn’t trust them to move a single box across the street.
Jan 02, 2026
They were so quick,
I've moved many times, and this was by far the best experience. They were on time, careful with my belongings, and super friendly. I would hire them again in a heartbeat. Moving is never fun, but they made it enjoyable. They were so quick, I was able to set up my place while they were finishing unloading.
Mar 20, 2025
No hidden fees
Everything was handled with care and nothing was broken at all. They were able to get me moved from Tempe to the 13th floor of a high rise apartment in Downtown Phoenix in under 3 hours. I recommend this moving company to anybody. No hidden fees or catches just great old school business and it relieves so much stress out of the moving process. Use this company!
Dec 24, 2025
you will be great amazed.
These guys are amazing! I had booked with a different company and had the worst customer service experience so I called to see if they could take me on last minute and they did! I called on a Saturday for a interstate move on Wednesday. Everyone I spoke with including the crew was beyond wonderful. They loaded, transported and unloaded my things oper in one day, 6 hours away, and the price was unreal. I really can’t stress how pleased I was. They are so polite, professional and do it all quickly. I highly recommend West Coast Express Moving you will be great amazed.
Feb 18, 2025
Absolutely fantastic moving experience!
Absolutely fantastic moving experience! The team was punctual, professional, and handled everything with care. They made the entire process smooth and stress-free. I highly recommend them and will definitely use their services again!
Mar 01, 2026
Worst Experience Ever
Got the ole bait and switch with this company. Salesman Mike assured me every step of the way. Sent him detailed list AND video of every item going, and we even eliminated a bunch after the fact. Got a price that seemed reasonable, until they showed up. Loaded less than half the truck they brought and informed us we had reached our allotted space. Price tripled at that point from 5k to 15k. Was told by salesman how their drivers would be there all the way, only to discover it was to be unloaded into a semi and placed on the message boards for the lowest bidder " we handle all your packing and come with everything" they came with not a single box and then charged us for having to pack.....and drove into town to get boxes. I would have saved money selling it all and using that 15k to start over. What a joke. I will be down rating them everywhere I can and reporting them to bbb. Delivery? Who knows but won't improve this horrible experience. I trusted a supposed "family company". They are about as much family as a pile of stones.
Apr 27, 2025
I would definitely use them again for any future moves.
This is a great company to use. They were prompt, friendly, and made sure handle everything with care. Nothing was damaged and the price was lower than other company’s quotes. I would definitely use them again for any future moves.
