Apr 14, 2025
West Coast Express Moving is the BEST
West Coast Express Moving is the BEST! I have used them three times now, twice within Manhattan and today from the city to Westchester. Every time they are so communicative, beyond fairly priced, on time, and always so nice and helpful!
Sep 07, 2025
West Coast Express Moving – ZERO STARS
This is hands down the worst company I have ever dealt with. If you value your sanity, your money, and your belongings, do not hire West Coast Express Moving or Chiarella Transportation and Relocation Inc. Here’s what happened: • They picked up my mother’s items on May 2, 2025. We didn’t see her belongings again until early September. Four months! • We were originally promised delivery by June 4. Then, after the fact, they claimed they had “30 days from that date” to deliver. Total bait and switch. • They doubled the charges after her things were already on the truck, leaving us no choice but to pay under pressure. • They rarely answered phones or emails, and when they did, they were dismissive, rude, and dishonest. • We caught them in multiple lies about delivery dates. Calls were hung up on, texts ignored, emails never returned. This company operates with zero integrity. They lie, they dodge responsibility, they extort more money mid-move, and they treat customers with absolute disrespect. Save yourself the nightmare—do not use West Coast Express Moving under any circumstances. I wouldn’t trust them to move a single box across the street.
Jan 05, 2026
Recommend this company hands down!
I’ve experienced many moving companies and these guys were by far the best. From professionalism, communication, coordination, efficiency, our crew (led by Russ) was fantastic! We were not present at the delivery location, but they communicated their progress with us, sending us picture and time updates which really gave us peace of mind. Recommend this company hands down!
Mar 31, 2025
This is the best moving company I have ever used.
This is the best moving company I have ever used. The movers moved everything in two bedrooms and a living room in two hours. They were careful with all my belongings and unlike my experiences with other moving companies nothing was broken by them.
May 19, 2025
Highly recommend.
Michael and crew worked so hard to get these two seniors packed and moved all in one day. The work was hard and the speed was impressive. Our stuff arrived damage free. Highly recommend.
Feb 18, 2025
Thanks again,
The Professionals helped us move out of our single family home in the city and did a wonderful job. They were on time, extremely efficient, and very friendly. We added the additional packing service and it was a lifesaver. I highly recommend them for any of your moving needs! Thanks again,
Mar 08, 2026
Move from Ventura to Denver (Worst Moving Company in the USA)
I had a very bad experience with West Coast Express Moving and would strongly caution others before booking with them. My pickup was confirmed for February 23rd between 8:00 AM and 10:00 AM by Michael Edwards (Senior Consultant). The moving crew never showed up, and I received no advance notice that they were not coming. After reaching out, their driver Miguel told me he was on another job and would not be able to arrive until February 25th, which completely contradicted the confirmed date I was given. I then spoke with Carlos F., their Relocation Services Specialist, who initially told me he could have a driver “tomorrow.” Shortly after, that changed to “maybe tonight.” The constant shifting of timelines and lack of clear communication made it impossible to trust what they were saying. Because of this situation, I had to scramble to find another moving company at the last minute, which caused unnecessary stress during an already difficult relocation. The biggest issue was the lack of reliability and inconsistent information. If a company cannot honor confirmed pickup times or communicate honestly when there is a problem, it puts customers in a very difficult position. Based on my experience, I would recommend that anyone considering this company to find another moving company
Dec 28, 2025
can't recommend them enough.
They did my move in less time than my previous movers and this move involved a 2nd and 3rd floor duplex whereas the other was elevator buildings on both sides. They wrapped everything incredibly thoroughly. These guys are really hard workers and I recommend them highly. . Would definitely use them again and can't recommend them enough.
Jan 02, 2026
They were so quick,
I've moved many times, and this was by far the best experience. They were on time, careful with my belongings, and super friendly. I would hire them again in a heartbeat. Moving is never fun, but they made it enjoyable. They were so quick, I was able to set up my place while they were finishing unloading.
Dec 24, 2025
you will be great amazed.
These guys are amazing! I had booked with a different company and had the worst customer service experience so I called to see if they could take me on last minute and they did! I called on a Saturday for a interstate move on Wednesday. Everyone I spoke with including the crew was beyond wonderful. They loaded, transported and unloaded my things oper in one day, 6 hours away, and the price was unreal. I really can’t stress how pleased I was. They are so polite, professional and do it all quickly. I highly recommend West Coast Express Moving you will be great amazed.