Moving company in Portland, OR
Absolutely fantastic moving experience! The team was punctual, professional, and handled everything with care. They made the entire process smooth and stress-free. I highly recommend them and will definitely use their services again!
The customer service from the office was great—friendly, responsive, and helpful throughout the process. The moving crew was professional, efficient, and took great care of my belongings. The best part? The move was completely damage-free! Not only did they provide top-quality service, but the price was also a great value for the level of care and professionalism they delivered. I highly recommend West Coast Express Moving to anyone looking for a stress-free, reliable moving experience.
This is hands down the worst company I have ever dealt with. If you value your sanity, your money, and your belongings, do not hire West Coast Express Moving or Chiarella Transportation and Relocation Inc. Here’s what happened: • They picked up my mother’s items on May 2, 2025. We didn’t see her belongings again until early September. Four months! • We were originally promised delivery by June 4. Then, after the fact, they claimed they had “30 days from that date” to deliver. Total bait and switch. • They doubled the charges after her things were already on the truck, leaving us no choice but to pay under pressure. • They rarely answered phones or emails, and when they did, they were dismissive, rude, and dishonest. • We caught them in multiple lies about delivery dates. Calls were hung up on, texts ignored, emails never returned. This company operates with zero integrity. They lie, they dodge responsibility, they extort more money mid-move, and they treat customers with absolute disrespect. Save yourself the nightmare—do not use West Coast Express Moving under any circumstances. I wouldn’t trust them to move a single box across the street.
This is the best moving company I have ever used. The movers moved everything in two bedrooms and a living room in two hours. They were careful with all my belongings and unlike my experiences with other moving companies nothing was broken by them.
Got the ole bait and switch with this company. Salesman Mike assured me every step of the way. Sent him detailed list AND video of every item going, and we even eliminated a bunch after the fact. Got a price that seemed reasonable, until they showed up. Loaded less than half the truck they brought and informed us we had reached our allotted space. Price tripled at that point from 5k to 15k. Was told by salesman how their drivers would be there all the way, only to discover it was to be unloaded into a semi and placed on the message boards for the lowest bidder " we handle all your packing and come with everything" they came with not a single box and then charged us for having to pack.....and drove into town to get boxes. I would have saved money selling it all and using that 15k to start over. What a joke. I will be down rating them everywhere I can and reporting them to bbb. Delivery? Who knows but won't improve this horrible experience. I trusted a supposed "family company". They are about as much family as a pile of stones.
Michael and crew worked so hard to get these two seniors packed and moved all in one day. The work was hard and the speed was impressive. Our stuff arrived damage free. Highly recommend.
Pickup day went really well!!! The team showed up right on time, went over the details, and got to work immediately. Dmitry, Vladimir, and Pavel kept a great pace while still being very careful with boxes and furniture. Everything was packed and loaded properly, nothing felt rushed or sloppy. Overall it was an easy, stress-free experience and I’m very happy with how it went!!
The crew arrived within the scheduled time window. They were very nice and efficient, took good care of my stuff, and explained things on the contract clearly to me. I have done packing mostly myself, but they did help with some minor packing and they also gave me some useful packing suggestions for my future moving. Their price is not the cheapest in town, but I feel the quality of the service is definitely worth the money.
They handled everything with care and professionalism, making sure that all my items were placed exactly where I wanted them. Their efficiency and teamwork made the unloading process quick and stress-free.
As someone who coordinates logistics and outreach for a nonprofit, I understand the importance of clear communication and timely service—especially during major life transitions. My experience with West Coast Movers has been deeply disappointing and disruptive. They picked up my household items on July 25, 2025, and as of today, I have still not received my belongings. Despite multiple attempts to contact the company, I’ve received no meaningful response, no updates, and no resolution. My emails and calls have been ignored, leaving me in the dark for weeks. Because of this delay, I’ve had to purchase clothing, bedding, and essential household goods just to get by. This has created a financial and emotional strain that no customer should have to endure—especially when the issue stems from poor service and a lack of accountability. The customer service has been nonexistent, and I’ve had to take on the burden of drafting formal communications and documenting the impact myself. This experience has not only delayed my ability to resume work, but it has also undermined the trust I placed in this company. West Coast Movers must do better. Transparency, empathy, and follow-through are not optional—they’re the foundation of any service-based business. I hope they take this feedback seriously and make the changes necessary to prevent others from going through what I did.
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Reviews summary
Recommended based on user reviews
My son was moving from a single apt in N Hollywood to Salem Oregon for a new job. I contacted several movers and told them the size of the move, when and where we were g ... Read More
54 reviews
This is a great company to use. They were prompt, friendly, and made sure handle everything with care. Nothing was damaged and the price was lower than other company’s ... Read More
David was the best and so respectful very happy with my service today he was on time and did every very fast. Thank you so much! I am overjoyed and the moving process was ... Read More
Nick ,Alex and Roman did an amazing job! Very professional and efficient. This is the third time I’ve used this company and they’ll always be my go to whenever I need ... Read More
West Coast Express Moving is the BEST! I have used them three times now, twice within Manhattan and today from the city to Westchester. Every time they are so communicati ... Read More
The service we received from their crew (Yaniel Balzola) was by far the best I've had in more than 10 relocations in the US and overseas. Super efficient, careful and fle ... Read More
Once again, they delivered exceptional service. They were prompt, efficient, and took good care of our belongings. The crew was personable, professional, and easy to work ... Read More
The customer service from the office was great—friendly, responsive, and helpful throughout the process. The moving crew was professional, efficient, and took great car ... Read More
West Coast Express Moving did a great job!! Seaver was a pleasure to work with in plan I g the move. The men working were very organized and took care of the items they w ... Read More
They were incredibly accommodating, even on short notice, and offered an outstanding price. The movers were professional, efficient, and respectful. They not only handled ... Read More
This is the best moving company I have ever used. The movers moved everything in two bedrooms and a living room in two hours. They were careful with all my belongings and ... Read More
West Coast Express Moving is a fully licensed and insured moving company with a strong presence across Oregon, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, West Coast Express Moving actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
We Move To
Below are estimated price ranges for moves with West Coast Express Moving. Actual costs may vary based on distance, complexity, and additional services.
Average Cost Details Not Provided by the CompanyAt My Good Movers, we believe peace of mind starts with verified credentials. West Coast Express Moving holds all required registrations to legally operate both local and interstate moves.
Families and businesses across Oregon trust West Coast Express Moving for fast, safe, and stress-free moves.
At My Good Movers, we base our cost estimates on real customer data and verified pricing trends:
Yes, West Coast Express Moving is a licensed and insured moving company. For interstate moves, they are registered with the U.S. Department of Transportation (USDOT) and comply with all federal regulations. You can verify their licensing on the FMCSA website for added peace of mind.
West Coast Express Moving offers a range of services, including local and long-distance moving, packing, unpacking and storage solutions. Services may vary slightly by location; therefore, it's best to contact them directly for specific details about their offerings.
West Coast Express Moving calculates your moving cost based on several factors, including the distance, total weight or volume of items, and any additional services requested (e.g., packing or storage). Some moves are priced hourly (local), while others are flat-rate or weight-based estimates (long-distance).
You can request a free quote from West Coast Express Moving directly through this profile page by clicking “Get a Free Estimate” or contacting them directly by phone or email.
If any items are lost or damaged during your move with West Coast Express Moving, you should notify the company immediately. They will guide you through their claims process. Be sure to review their liability coverage options before the move.
When choosing a moving company in Oregon, start by checking if the company is properly licensed and insured for operations in that state. Look for verified customer reviews and transparent pricing. It’s also helpful to compare at least 2–3 movers in Oregon to evaluate their reliability and experience.
Free estimate from licensed interstate movers or call our support team anytime.
