Mar 15, 2025
This company was amazing right from the first phone call.
This company was amazing right from the first phone call. Then on moving day, Michael and Key arrived. They were two of the sweetest, kindest people I've met in a long time. They were very hardworking, careful with all of our things and were very sensitive to me and quick to help with anything I needed. I will use this company again if I need help with heavy lifting. They were by far the best movers we've ever used. I'm so grateful for them!!!
Dec 22, 2025
These guys removed 100% of the stress
These guys removed 100% of the stress and helped us actually enjoy the moment we arrived at our new house. They arrived on time, took incredibly great care of each and every one of our belongings, took the time to make sure they knew exactly what we wanted, and did the job flawlessly. They were even nice enough to wear shoe coverings on our freshly cleaned carpet. Hire West Coast Express Moving for your move, I promise you will be thankful that you did.
May 09, 2025
They handled everything with care
They handled everything with care and professionalism, making sure that all my items were placed exactly where I wanted them. Their efficiency and teamwork made the unloading process quick and stress-free.
Jan 03, 2026
everything was protected, and not a single item was damaged.
On moving day, three movers arrived right on time, each introduced themselves, shook my hand, and got straight to work. No wasted time, no standing around. Just focused, efficient teamwork. They were friendly, easygoing, and clearly knew what they were doing. Furniture was dismantled and reassembled perfectly, everything was protected, and not a single item was damaged.
Feb 18, 2025
Thanks again,
The Professionals helped us move out of our single family home in the city and did a wonderful job. They were on time, extremely efficient, and very friendly. We added the additional packing service and it was a lifesaver. I highly recommend them for any of your moving needs! Thanks again,
May 05, 2025
Fantastic movers!
Fantastic movers! In addition to being efficient during the move itself, they were very responsive to emails and phone calls. They even repaired a piece of furniture that was damaged during the move. I would absolutely use them again.
Apr 04, 2025
highly recommend their services to anyone in need of an stress-free move
They were incredibly accommodating, even on short notice, and offered an outstanding price. The movers were professional, efficient, and respectful. They not only handled everything with care but also assembled my bed seamlessly—all in a fast and organized manner. I couldn’t have asked for a better experience and highly recommend their services to anyone in need of an stress-free move!
Sep 07, 2025
West Coast Express Moving – ZERO STARS
This is hands down the worst company I have ever dealt with. If you value your sanity, your money, and your belongings, do not hire West Coast Express Moving or Chiarella Transportation and Relocation Inc. Here’s what happened: • They picked up my mother’s items on May 2, 2025. We didn’t see her belongings again until early September. Four months! • We were originally promised delivery by June 4. Then, after the fact, they claimed they had “30 days from that date” to deliver. Total bait and switch. • They doubled the charges after her things were already on the truck, leaving us no choice but to pay under pressure. • They rarely answered phones or emails, and when they did, they were dismissive, rude, and dishonest. • We caught them in multiple lies about delivery dates. Calls were hung up on, texts ignored, emails never returned. This company operates with zero integrity. They lie, they dodge responsibility, they extort more money mid-move, and they treat customers with absolute disrespect. Save yourself the nightmare—do not use West Coast Express Moving under any circumstances. I wouldn’t trust them to move a single box across the street.
Dec 17, 2025
Fast and efficient!
Great company with a great team of people. Our move was awesome and I will definitely be using them again and refer everyone to them. They know what they're doing and it was a huge relief! Pricing is very fair and worth every penny. Moving is no fun....but they made it go smoothly. I even liked their interior decorating recommendations when it came to furniture placement!! Fast and efficient!
Mar 01, 2026
Worst Experience Ever
Got the ole bait and switch with this company. Salesman Mike assured me every step of the way. Sent him detailed list AND video of every item going, and we even eliminated a bunch after the fact. Got a price that seemed reasonable, until they showed up. Loaded less than half the truck they brought and informed us we had reached our allotted space. Price tripled at that point from 5k to 15k. Was told by salesman how their drivers would be there all the way, only to discover it was to be unloaded into a semi and placed on the message boards for the lowest bidder " we handle all your packing and come with everything" they came with not a single box and then charged us for having to pack.....and drove into town to get boxes. I would have saved money selling it all and using that 15k to start over. What a joke. I will be down rating them everywhere I can and reporting them to bbb. Delivery? Who knows but won't improve this horrible experience. I trusted a supposed "family company". They are about as much family as a pile of stones.
