Apr 27, 2025
I would definitely use them again for any future moves.
This is a great company to use. They were prompt, friendly, and made sure handle everything with care. Nothing was damaged and the price was lower than other company’s quotes. I would definitely use them again for any future moves.
Mar 01, 2026
Worst Experience Ever
Got the ole bait and switch with this company. Salesman Mike assured me every step of the way. Sent him detailed list AND video of every item going, and we even eliminated a bunch after the fact. Got a price that seemed reasonable, until they showed up. Loaded less than half the truck they brought and informed us we had reached our allotted space. Price tripled at that point from 5k to 15k. Was told by salesman how their drivers would be there all the way, only to discover it was to be unloaded into a semi and placed on the message boards for the lowest bidder " we handle all your packing and come with everything" they came with not a single box and then charged us for having to pack.....and drove into town to get boxes. I would have saved money selling it all and using that 15k to start over. What a joke. I will be down rating them everywhere I can and reporting them to bbb. Delivery? Who knows but won't improve this horrible experience. I trusted a supposed "family company". They are about as much family as a pile of stones.
Jan 01, 2026
They treated all of my belongings with respect
They treated all of my belongings with respect, wrapped everything properly, and handled my fragile items so carefully. Communication before, during, and after the move was amazing as well, it definitely gave me peace of mind. The team was kind, hardworking, organized, and extremely detail-oriented. They made my move feel effortless, and I’m so grateful I chose them. If you need movers you can trust- especially for big moves across state lines, West Coast Express Moving is the company to go with. I would absolutely use them again and recommend them to anyone looking for movers!!!
Mar 31, 2025
This is the best moving company I have ever used.
This is the best moving company I have ever used. The movers moved everything in two bedrooms and a living room in two hours. They were careful with all my belongings and unlike my experiences with other moving companies nothing was broken by them.
Mar 08, 2026
Move from Ventura to Denver (Worst Moving Company in the USA)
I had a very bad experience with West Coast Express Moving and would strongly caution others before booking with them. My pickup was confirmed for February 23rd between 8:00 AM and 10:00 AM by Michael Edwards (Senior Consultant). The moving crew never showed up, and I received no advance notice that they were not coming. After reaching out, their driver Miguel told me he was on another job and would not be able to arrive until February 25th, which completely contradicted the confirmed date I was given. I then spoke with Carlos F., their Relocation Services Specialist, who initially told me he could have a driver “tomorrow.” Shortly after, that changed to “maybe tonight.” The constant shifting of timelines and lack of clear communication made it impossible to trust what they were saying. Because of this situation, I had to scramble to find another moving company at the last minute, which caused unnecessary stress during an already difficult relocation. The biggest issue was the lack of reliability and inconsistent information. If a company cannot honor confirmed pickup times or communicate honestly when there is a problem, it puts customers in a very difficult position. Based on my experience, I would recommend that anyone considering this company to find another moving company
Dec 18, 2025
worth the money.
The crew arrived within the scheduled time window. They were very nice and efficient, took good care of my stuff, and explained things on the contract clearly to me. I have done packing mostly myself, but they did help with some minor packing and they also gave me some useful packing suggestions for my future moving. Their price is not the cheapest in town, but I feel the quality of the service is definitely worth the money.
Jan 03, 2026
everything was protected, and not a single item was damaged.
On moving day, three movers arrived right on time, each introduced themselves, shook my hand, and got straight to work. No wasted time, no standing around. Just focused, efficient teamwork. They were friendly, easygoing, and clearly knew what they were doing. Furniture was dismantled and reassembled perfectly, everything was protected, and not a single item was damaged.
May 11, 2025
They were efficient,
They were efficient, hard workers who got us moved as quickly as possible while also taking good care of our things. If we need to move again, we’ll definitely ask for this crew!
Feb 18, 2025
Thanks again,
The Professionals helped us move out of our single family home in the city and did a wonderful job. They were on time, extremely efficient, and very friendly. We added the additional packing service and it was a lifesaver. I highly recommend them for any of your moving needs! Thanks again,
Sep 11, 2025
Business Review: West Coast Movers
As someone who coordinates logistics and outreach for a nonprofit, I understand the importance of clear communication and timely service—especially during major life transitions. My experience with West Coast Movers has been deeply disappointing and disruptive. They picked up my household items on July 25, 2025, and as of today, I have still not received my belongings. Despite multiple attempts to contact the company, I’ve received no meaningful response, no updates, and no resolution. My emails and calls have been ignored, leaving me in the dark for weeks. Because of this delay, I’ve had to purchase clothing, bedding, and essential household goods just to get by. This has created a financial and emotional strain that no customer should have to endure—especially when the issue stems from poor service and a lack of accountability. The customer service has been nonexistent, and I’ve had to take on the burden of drafting formal communications and documenting the impact myself. This experience has not only delayed my ability to resume work, but it has also undermined the trust I placed in this company. West Coast Movers must do better. Transparency, empathy, and follow-through are not optional—they’re the foundation of any service-based business. I hope they take this feedback seriously and make the changes necessary to prevent others from going through what I did.