Bad Experience From NE To MN
Compared to some of these reviews (which I wished I would have seen before committing to this company), I got somewhat lucky. The majority of my items that broke were not gravely important, however. Some important points to make on this. First, I had some antique mirrors that should have been boxed and were not. I also paid for them to be boxed and was told on the day of moving that I didn't pay and that they don't do boxes. Only to be told when everything was delivered that they should have been boxed. Second, the way everything was packed was not the best way. Some heavier items were packed on top of lighter boxes and those boxes got crushed. Thankfully, nothing important was damaged. Lastly, the people from customer service, tend to have numbers or emails that no longer work a few days after working with them. It's very suspicious. The guys who delivered my items did a great job and handled them with care. Again, I made off better than some people - nothing serious was damaged. However, I would say go with someone else with better reviews. It's sad bc this is a veteran-owned business but lack of care is shocking!
