United One Vanlines

The staff at United One Vanlines showed tremendous patience, courtesy, and professionalism during my recent relocation, and I couldn't be more grateful. Leaving the home, ... Read More The staff at United One Vanlines showed tremendous patience, courtesy, and professionalism during my recent relocation, and I couldn't be more grateful. Leaving the home, I'd spent the previous 32 years in was a difficult choice, and you've been extremely kind and flexible, providing me with everything I needed.

United One Van Lines was easily the worst moving experience one could have imagined. The company brokered us out to a mover with 1-star reviews and existing complaints of ... Read More United One Van Lines was easily the worst moving experience one could have imagined. The company brokered us out to a mover with 1-star reviews and existing complaints of fraud without allowing us to see details prior to pickup. At 1:00am on the day of pickup, after all of our items were already loaded into the truck, we were forced to sign a series of documents increasing our price by over $1000 and, as we later found out, changes to the insurance policy. We also later found out that additional information was added to our signed documents AFTER they were signed, which prevented us from receiving insurance coverage. We later discovered that there were already fraud complaints filed against the company, but we were never made aware of this by United One Van Lines. We would have not minded any of this, in addition to the items being four weeks late, had they arrived in one piece. But arriving one month after being picked up, everything we owned had been destroyed. The items arrived molded, putrid, and, in some cases, shattered. My acoustic guitar was shipped in a hard case that has never been damaged even by airlines, yet it was somehow completely smashed upon arrival. Our wrapped and padded glass items were shattered, and all electronics were water-damaged and unusable. They even lost a $700 keyboard that was never returned. After contacting customer services for help, no effort was put into retrieving the lost items or work with the carrier to settle claims, and we were told that they would not take responsibility for any damages. We were refused any refund or compensation. The company repeatedly denied responsibility for the damages, despite the carrier claiming that it was their responsibility as the paid broker to do so. In the end, we suffered nearly $7,000 in damages by choosing to do business with United One Van Lines. Whatever you do, when you see the name of this company run in the opposite direction, They are a fraud and a scam.

Our house move went off without a hitch because of our movers, who were knowledgeable, kind, and a big help. Anxiety was greatly minimized thanks to the team's good commu ... Read More Our house move went off without a hitch because of our movers, who were knowledgeable, kind, and a big help. Anxiety was greatly minimized thanks to the team's good communication, during, and after the operation.

We utilized United One Vanlines for our recent transfer within FL. In addition to being punctual, they were very professional and kind. When dealing with everything, they ... Read More We utilized United One Vanlines for our recent transfer within FL. In addition to being punctual, they were very professional and kind. When dealing with everything, they were really careful and meticulous. I would definitely recommend them!

Thankfully, I didn't have to hire a moving company. The gentlemen arrived on time, had all the necessary packing supplies, carefully wrapped and stacked all of the belong ... Read More Thankfully, I didn't have to hire a moving company. The gentlemen arrived on time, had all the necessary packing supplies, carefully wrapped and stacked all of the belongings, and packed everything in an organized and efficient manner.

quick, proficient, and highly-effective. I can't sing their praises enough! They handled my plants and furniture with extreme caution. No leaves were broken. Fast, cheap ... Read More quick, proficient, and highly-effective. I can't sing their praises enough! They handled my plants and furniture with extreme caution. No leaves were broken. Fast, cheap, and on time delivery of around seventy-three plant containers. United One Vanlines is strongly suggested.

The two movers were outstanding. They did an excellent job! Everything from making the reservation to coordinating the move-in went well. I support them wholeheartedly! I ... Read More The two movers were outstanding. They did an excellent job! Everything from making the reservation to coordinating the move-in went well. I support them wholeheartedly! I plan to use United One Vanlines again in the near future.

I hired them primarily to transport my grandfather's rocking chair, and they executed the task exceptionally well. The best part was how thoughtfully they placed it in th ... Read More I hired them primarily to transport my grandfather's rocking chair, and they executed the task exceptionally well. The best part was how thoughtfully they placed it in the perfect spot in my new living room. Their help was exceptional.

The team was friendly and approachable. They made us feel comfortable asking questions or making special requests. Their positive attitude made the day more enjoyable. ... Read More The team was friendly and approachable. They made us feel comfortable asking questions or making special requests. Their positive attitude made the day more enjoyable.

I was very impressed by the care and skill that Smith showed when packing my fragile artwork and sculptures. He wrapped each piece with bubble wrap and secured them in sp ... Read More I was very impressed by the care and skill that Smith showed when packing my fragile artwork and sculptures. He wrapped each piece with bubble wrap and secured them in specially designed crates that had foam inserts and shock absorbers. He also labeled each crate with the name and value of the item inside. I felt confident that my precious possessions were in good hands and would arrive safely at my new home.