United Express Moving & Storage

They ensured my relocation went well and took excellent care of my possessions. I recommend this firm to anyone relocating! They ensured my relocation went well and took excellent care of my possessions. I recommend this firm to anyone relocating!

Avoid!! DO NOT USE THIS COMPANY or A&S packers who they are affiliated with. They pressure by calling multiple times to get you to sign with them. My items were picked up ... Read More Avoid!! DO NOT USE THIS COMPANY or A&S packers who they are affiliated with. They pressure by calling multiple times to get you to sign with them. My items were picked up Feb 1st and I did not receive them until March 30th. 3 large bags of designer shoes and purses GONE. 2 medium bags full of valuable items GONE. One medium bag returned ripped OPEN. 3 box that did not belong to me delivered. I called weekly for an ETA of my things and they kept telling me the would call me at the end of the day with the info to NO AVAIL. The contract you sign prompts you where to sign and initial, which means you're not full insured. They scam you by adding on extra fees i.e "longing fee" which is if the walk 75 steps or feet.( NEVER Mention this was added to my bill) Mind you they parked right in front of my apartment building which is neither 75steps or 75 feet. You pay a deposit, then 1/2 when picked up and the rest upon delivery. I paid extra on pick up so that my amount due would be less upon delivery, that's when they wanted to charge me the longing fee which was never mentioned. I was told by Andrew it would take a week. It's been 2 months. Try to charge me for changing my address $150, when I initially signed up I didn't have an apartment but knew I had to move, I told Andrew this and he said it was fine and he just needed an address so he can book me and I could change it. NEVER mentioned anything about a fee especially $150. Because I thought my items would get to my location before I did I found a storage unit That I paid for so that the movers could drop my items off there. They never showed up. Once I got my apartment I told them to drop the items off there. So A&S said every time I changed my address it's $150! Wait what? Don't do it. The paid google to say they are the number one moving company but they are trash!

Honestly, I don't know how to give this moving business the praise it deserves. Everything from sending four individuals who felt like family (I wish I had their names bu ... Read More Honestly, I don't know how to give this moving business the praise it deserves. Everything from sending four individuals who felt like family (I wish I had their names but I lost the paper), to outlining the cost, to contacting to make sure my relocation is going smoothly, to explaining the cost! I was impressed by their efficiency in loading everything, their friendliness, and their clarity in explaining the transfer procedure, the fees involved, and what I was agreeing to. Anyone I hear is moving gets my enthusiastic recommendation. You may put all your faith in them because their service is so reliable and affordable.

The method of loading and packing was quite remarkable to me. There were no problems with packing or loading because of the team's efficient work. The method of loading and packing was quite remarkable to me. There were no problems with packing or loading because of the team's efficient work.

The guys showed up on time and worked hard the entire time. Even though it was freezing cold out they worked well in the conditions. I had some very heavy boxes and they ... Read More The guys showed up on time and worked hard the entire time. Even though it was freezing cold out they worked well in the conditions. I had some very heavy boxes and they had no trouble moving them. Very friendly and positive attitudes.

Please don’t use this company! My friend moved over a month ago and still has not received her items and keep giving her the run around. This is the frustration you nee ... Read More Please don’t use this company! My friend moved over a month ago and still has not received her items and keep giving her the run around. This is the frustration you need to avoid when you’re in the middle of a move.

We had the best experience with James and his team. They were so fast and did everything above and beyond that we asked for. Made the stressful moving process so much eas ... Read More We had the best experience with James and his team. They were so fast and did everything above and beyond that we asked for. Made the stressful moving process so much easier. And very prompt with showing up at the specific time. Will definitely be using again!

We were moving from a 6th floor apartment, and this company’s movers really impressed me with how they handled the logistics of the move. The elevator was out of order, ... Read More We were moving from a 6th floor apartment, and this company’s movers really impressed me with how they handled the logistics of the move. The elevator was out of order, and they had to carry everything down the never-ending flights of stairs. Despite the challenge, the movers were cautious, and nothing was damaged. I’m in awe of their expertise! Well done to them!

I was thrilled with the way these movers treated my outside equipment. My kayak and mountain bike were packed up like expert. I was thrilled with the way these movers treated my outside equipment. My kayak and mountain bike were packed up like expert.

Andrew was in charge during the entire move, and I couldn’t be happier with how it turned out. He kept everything moving smoothly, always checking to ensure nothing was ... Read More Andrew was in charge during the entire move, and I couldn’t be happier with how it turned out. He kept everything moving smoothly, always checking to ensure nothing was getting damaged. The way they handled the furniture, it was like they knew exactly how to fit everything into the truck. When we got to the new spot, Phil suggested the best spots for everything. It saved me a lot of time, and everything looked great when it was done.