May 29, 2024
Fantastic Move from CA to TX
I recently moved from California to Texas. I researched every possible way of moving my 1 bedroom apartment, my two cats, varied houseplants, my car and myself to our new home. After reading horror stories about lost and broken items or moving companies who demanded more money before they delivered your belongings, I was pretty concerned. I found U-Pack and saw wonderful reviews. I'm so so glad I chose them. The customer service reps and the guys who dropped off and picked up the relocation cube were friendly, helpful, and professional. I had to change my plans several times (different dates, switch from part of a big truck to a cube, etc) and they were always very accommodating. When they took the cube away, I felt confident that my belongings were safe and would reach me in Texas. When it arrived, the cube was locked securely, just the way I left it. Things shifted in transit but nothing was broken!! How amazing is that? I will recommend these folks to EVERYONE I KNOW and will definitely use them when I move again.
Oct 25, 2023
Fantastic service
I recently used UPack for a relo cube to get things from a storage unit in FL to my home in CA. Every single step was flawless. Great customer service from making the reservation, to the guy that delivered the cube, to the pickup location. I had an unfortunate attempt at reserving for less money with a different business but UPack should definitely show them how things should be done. In the end, it was worth the cost due to the reliability. I couldn't be happier with my experience and I would absolutely recommend and use again if needed.
Jun 30, 2026
I would confidently recommend them to anyone.
I rarely leave reviews, but this company truly earned one. The service was reliable, communication was excellent, and every detail was handled with care. It was an enjoyable experience, and I would confidently recommend them to anyone.
Jul 06, 2026
I would definitely recommend them to anyone looking for reliable service.
I had an excellent overall experience with this company. The staff was professional, approachable, and committed to providing quality service. Everything was completed on time, and I never felt uncertain about the process. I would definitely recommend them to anyone looking for reliable service.
Jan 02, 2024
Proficient Movers
I've used U-Pack Relocubes twice for long distance moves. U-Pack customer service is great - you can always reach someone on the phone and they follow up with email and texts. My Relocubes were always delivered exactly when promised and the drivers were professional. Pickup was prompt, transport faster than promised, and delivery equally as prompt. Remember you pack your Relocubes - they're going to get moved around and moved on a truck. Ensuring adequate padding and properly loading the Relocube will help protect your belongings .
Jan 19, 2024
Outstanding Customer Service
The employees that we encountered from Jordan M. in Arkansas when we first inquired about U-Pack, to John and Phil and both drivers in Londonderry NH, to Chris and Lynn in Kinston NC were kind, efficient and wonderful to work with to make this long distance move. Our items all arrived in the condition that we packed them in. We also received several inches of snow while the trailer was in our driveway. John at ABF freight in Londonderry NH had the snow removed from the top of the trailer expeditiously so that our time line could stay on schedule. The communication is excellent with U-Pack employees and that removed a great deal of the stress that accompanies any move. The price of our long distance move with U-Pack was half of the other major moving options. We highly recommend U-pack/ABF freight company based on our experience. Thank you to all of the wonderful employees that we had the privilege of working with on our move from NH to NC.
Aug 28, 2024
Weight Tickets
Driver's were both great, but that was all. UPack said my 3 bedroom house weighed under 3,000 pounds. This was a military move. I moved over 1,000 between 2 cars, so there is no way a full 3 bedroom house with 2 sectionals, clothes, tools, garden equipment, dog crates, king and full bed, 2 dressers, etc weighed under 3,000.
Jun 29, 2026
I highly recommend them.
It is rare to find a company that genuinely cares about its customers. The team remained patient, answered every question, and made sure everything went smoothly. Their positive attitude and commitment to quality were evident throughout the experience. I highly recommend them.
Apr 04, 2024
Las Vegas to Georgia
I looked around for a couple months and U-Pack was the best solution. Phenomenal rates and the ease of working with their customer service team for questions and delivery times was exceptional. I would definitely recommend having anyone use this service for moving if you don’t mind loading/unloading the trailer yourself. They were also very quick to deliver my furnishings. The customer service in Las Vegas as well as Georgia was top-notch and they were very helpful in answering any questions I had. Definitely recommend!!
Feb 10, 2024
Move From Arizona to Ohio
We moved the contents of a 10’x10’ storage unit from Tucson, AZ to Columbus, OH. The month prior we contacted several brokers and movers and it was a very unpleasant experience. Prices were all higher than what we ultimately paid for U-Pack (granted the others included packing and loading); information was misleading (i.e. some movers were actually brokers); price points were confusing and not firm; reviews were often terrifying, etc. Looked at UHaul, Pods and U-Pack and settled on U-Pack. The experience was as close to perfect as I think you can get in this area. The trailer arrived on time in Tucson, we loaded and secured our stuff, we needed less space then we thought and the price was lowered to reflect this, the trailer was picked up and transported to our new storage unit in Columbus, the shipment arrived in good condition and we unloaded it, the trailer was picked up. Throughout the process the shipment progress was monitored online and we interacted with U-Pack to schedule and confirm dates. Service staff were always helpful and pleasant to work with. This was a very positive experience.
