Moving company in Fort Smith, AR
I rarely leave reviews, but this company truly earned one. The service was reliable, communication was excellent, and every detail was handled with care. It was an enjoyable experience, and I would confidently recommend them to anyone.
I had an excellent overall experience with this company. The staff was professional, approachable, and committed to providing quality service. Everything was completed on time, and I never felt uncertain about the process. I would definitely recommend them to anyone looking for reliable service.
Driver's were both great, but that was all. UPack said my 3 bedroom house weighed under 3,000 pounds. This was a military move. I moved over 1,000 between 2 cars, so there is no way a full 3 bedroom house with 2 sectionals, clothes, tools, garden equipment, dog crates, king and full bed, 2 dressers, etc weighed under 3,000.
We moved the contents of a 10’x10’ storage unit from Tucson, AZ to Columbus, OH. The month prior we contacted several brokers and movers and it was a very unpleasant experience. Prices were all higher than what we ultimately paid for U-Pack (granted the others included packing and loading); information was misleading (i.e. some movers were actually brokers); price points were confusing and not firm; reviews were often terrifying, etc. Looked at UHaul, Pods and U-Pack and settled on U-Pack. The experience was as close to perfect as I think you can get in this area. The trailer arrived on time in Tucson, we loaded and secured our stuff, we needed less space then we thought and the price was lowered to reflect this, the trailer was picked up and transported to our new storage unit in Columbus, the shipment arrived in good condition and we unloaded it, the trailer was picked up. Throughout the process the shipment progress was monitored online and we interacted with U-Pack to schedule and confirm dates. Service staff were always helpful and pleasant to work with. This was a very positive experience.
It is rare to find a company that genuinely cares about its customers. The team remained patient, answered every question, and made sure everything went smoothly. Their positive attitude and commitment to quality were evident throughout the experience. I highly recommend them.
Moved from Florida to Texas. U-Pack drivers were so much more accommodative on where/when container were dropped off / picked up than the other companies I’ve used. Container arrived very quickly. Containers are smaller, but 2 is still more affordable than the other large container companies.
The employees that we encountered from Jordan M. in Arkansas when we first inquired about U-Pack, to John and Phil and both drivers in Londonderry NH, to Chris and Lynn in Kinston NC were kind, efficient and wonderful to work with to make this long distance move. Our items all arrived in the condition that we packed them in. We also received several inches of snow while the trailer was in our driveway. John at ABF freight in Londonderry NH had the snow removed from the top of the trailer expeditiously so that our time line could stay on schedule. The communication is excellent with U-Pack employees and that removed a great deal of the stress that accompanies any move. The price of our long distance move with U-Pack was half of the other major moving options. We highly recommend U-pack/ABF freight company based on our experience. Thank you to all of the wonderful employees that we had the privilege of working with on our move from NH to NC.
I used U-Pack for a cross-country move from NYC to WA and they made everything so easy! Their communications were clear, there were no hidden fees, I was able to track my things as the moving truck made its way across the country so I always knew where my stuff was. From the phone staff to the forklift driver who carried my relocube up a steep hill to its final destination, everyone was professional, accommodating, and communicative. If only all businesses could be like this. 100% recommend.
I will recommend UPack to everyone. They told me the price and how it would work. It cost exactly what they quoted, nothing extra added and they delivered the truck and picked up when they said they would. I asked for an extra day to load because it poured for two days and they allowed me the day with no charge. Everyone I talked to through the process were very friendly and explained everything so I could understand it. The delivery Drivers were friendly and put the truck exactly where I wanted it. Explained how everything worked with the ramp and the divider doors. I can not say enough good things about the service/experience with Upack.
I looked around for a couple months and U-Pack was the best solution. Phenomenal rates and the ease of working with their customer service team for questions and delivery times was exceptional. I would definitely recommend having anyone use this service for moving if you don’t mind loading/unloading the trailer yourself. They were also very quick to deliver my furnishings. The customer service in Las Vegas as well as Georgia was top-notch and they were very helpful in answering any questions I had. Definitely recommend!!
At My Good Movers, we believe peace of mind starts with verified credentials. U Pack holds all required registrations to legally operate both local and interstate moves.
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Reviews summary
Recommended based on user reviews
I recently moved from California to Texas. I researched every possible way of moving my 1 bedroom apartment, my two cats, varied houseplants, my car and myself to our new ... Read More
18 reviews
We moved the contents of a 10’x10’ storage unit from Tucson, AZ to Columbus, OH. The month prior we contacted several brokers and movers and it was a very unpleasant ... Read More
The employees that we encountered from Jordan M. in Arkansas when we first inquired about U-Pack, to John and Phil and both drivers in Londonderry NH, to Chris and Lynn i ... Read More
I've used U-Pack Relocubes twice for long distance moves. U-Pack customer service is great - you can always reach someone on the phone and they follow up with email an ... Read More
I recently used UPack for a relo cube to get things from a storage unit in FL to my home in CA. Every single step was flawless. Great customer service from making the res ... Read More
ABF/U Pack is an absolutely wonderful moving company. This was the third time I've had them move us and each time they have done an exceptional job. Each and every person ... Read More
Recently used UPack and ordered a 30’ freight trailer. Definitely the way to go if have a long distance or big move coming up. Trailer was great! Huge! UPack dropped it ... Read More
Long distance moves are exhausting and hard and expensive. Upack (using abf freight) was very easy to work with, very accommodating. They delivered when they said, driver ... Read More
Moved from Florida to Texas. U-Pack drivers were so much more accommodative on where/when container were dropped off / picked up than the other companies I’ve used. C ... Read More
U Pack is a fully licensed and insured moving company with a strong presence across Arkansas, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, U Pack actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
Free estimate from licensed interstate movers or call our support team anytime.
