Couldnt be worse
I was lied to from the beginning by Nicole Jones. I specifically asked if they were brokers, I was assured they have their own movers and trucks. MAP movers showed up. Neither moving men spoke English, one could barely see so I had to fill out my own billing paperwork having no idea what I was doing. They arrived at 530 pm and didn't finish until after midnight. All kinds of extra charges amounting to several thousand dollars over my initial bill. Jordan at swift shift was dismissive of me during a call to update my items to be moved. He never officially updated my list so the movers charged me extra for everything Jordan failed to add to my list. I can not get a delivery date from anyone. So I have no idea when my things will be arriving. I have emailed repeatedly with no response. Just a mess. Moving cross country is already stressful, but I couldn't have chosen a worse moving company to deal with.