Swift Shift Van Lines

Moving my late grandmother's hand-painted porcelain collection and fragile glassware was very nerve-wracking for me. Packing day arrived the day before the main move with ... Read More Moving my late grandmother's hand-painted porcelain collection and fragile glassware was very nerve-wracking for me. Packing day arrived the day before the main move with custom wardrobe packing boxes, bubble wrap by the mile and even custom crates for the delicate artwork. When we opened the boxes at our new home, even the smallest wine glass was in perfect order. They paid amazing attention to detail and eased my mind during a very stressful period of my life.

The booking process was easy, but everything went downhill on moving day. The crew arrived late, worked very slowly, and spent more time talking than moving furniture. Wh ... Read More The booking process was easy, but everything went downhill on moving day. The crew arrived late, worked very slowly, and spent more time talking than moving furniture. What should have taken a couple of hours turned into almost five. Very disappointing service.

I had a good experience with the movers. They were very helpful, hard working and cared for our furniture. Communications leading up to the move was clear, but I would ha ... Read More I had a good experience with the movers. They were very helpful, hard working and cared for our furniture. Communications leading up to the move was clear, but I would have liked to have had a more specific arrival time. No major problems with delivery.

They are a very professional company to do the move with as my high-rise move had a lot of problems to deal with but Swift Shift Van Lines solved them all. They organized ... Read More They are a very professional company to do the move with as my high-rise move had a lot of problems to deal with but Swift Shift Van Lines solved them all. They organized the use of the elevator, they packed up the truck in an efficient manner and they got all of it done in record time. Absolutely fantastic!

The delivery took considerably longer than I was told it would. I had very little information while waiting and had to contact the company for updates. This made it diffi ... Read More The delivery took considerably longer than I was told it would. I had very little information while waiting and had to contact the company for updates. This made it difficult to organize my day. Overall, the experience was frustrating.

This company provided excellent service from the initial call to the last box being unloaded. They came early, did a precise job, and even helped me arrange my furniture ... Read More This company provided excellent service from the initial call to the last box being unloaded. They came early, did a precise job, and even helped me arrange my furniture precisely where I wanted. I couldn't have asked for a smoother experience!

Communication throughout the move was one of the biggest issues. I was not kept informed when the schedule changed and had to make several calls for updates. This created ... Read More Communication throughout the move was one of the biggest issues. I was not kept informed when the schedule changed and had to make several calls for updates. This created unnecessary stress. I think the customer service could be improved significantly.

When hiring movers from this company, I faced a dilemma about what to store and they went the extra mile for me. They helped me sort and put my necessities in the bag, th ... Read More When hiring movers from this company, I faced a dilemma about what to store and they went the extra mile for me. They helped me sort and put my necessities in the bag, they marked and labeled them, and even put my storage in order for me. Thank you for having faith in me!

They were a godsend when I needed extra moving services on the scene last minute! They managed to fit me into their calendar, were punctual, and got things done quickly. ... Read More They were a godsend when I needed extra moving services on the scene last minute! They managed to fit me into their calendar, were punctual, and got things done quickly. I can't thank them enough!

I liked how the crew prepared everything before transportation. Furniture was secured well, and fragile household items received extra attention. The unloading process wa ... Read More I liked how the crew prepared everything before transportation. Furniture was secured well, and fragile household items received extra attention. The unloading process was also neat and straightforward.