Moving company in Fort Lauderdale, FL
Unfortunately, one of our pieces of furniture was just too big to squeeze through the door. Instead of just shoving the door hinges out, they cautiously removed them and replaced them.
Choosing Regal Van Lines to move our belongings interstate was the absolute worst decision we have ever made. They are a Bait and Switch operation that lured us in with a very reasonable price at first ($5,612, based on a load volume estimate of 1,003 cubic feet (cf)). That was on 9/11/24. Seven days before the move, on 10/19/24, they conducted a “Quality Assurance” call, where they asked for exact dimensions of the 11 bookshelves, etc, and then raised the price to $10,761. Supposedly because the volume “IS going to be 1,600 cubic feet.” (Joe Sullivan, Regal Van Lines) Probably more. Probably more like 2,000 cf, or even 2,300 cf. But they would only charge us for a maximum of 1,600 cf. Unfortunately, they preyed upon the vulnerability of a 71 year old woman who wouldn’t know a cubic foot from an orangutan. And had her pay them an additional $3,000 deposit. I became aware of the severity of the gouge on the day of the move, at which point I called Regal and got involved. Joe Sullivan continued to insist that the load WOULD BE 1,600 cf. Probably more. Probably more like 2,400 cf (yes, his “probably” amount keeps going up). I had to ask him a half dozen times, “What if it isn’t? What if it’s less?” He told me the movers would show me the mark. That it WOULD BE 1,600 cf. It WOULD. But what if it’s not? “They will make adjustments” (Joe Sullivan) A few notes are in order at this point. One, no one at Regal ever mentioned that they are not an actual mover. They’re strictly a broker. Per the rules, they are required to tell us that. They didn’t. According to the rules, they’re supposed to do a physical inventory of the items to be moved, either by on site or virtual inspection. They did neither, just pulling 1,003 cf and then 1,600 cf numbers out of thin air. Buried deep in their contract is a statement to the effect that we waived this inspection. That was news to us when we finally did see it, post move. (Yes, we really really should have read every word of that contract BEFORE the move, but we thought we were dealing with a reputable company. Their contract has a couple of other interesting conditions, one of which is that I’m not allowed to disparage them on social media or review websites. I’m really going to be in trouble now.) Based on Joe’s promise that they would make adjustments if the load was less than 1,600 cf, I allowed the move to proceed. Back to the trucks Regal doesn’t have. What actually showed up at our door was two Russians in a rented Penske box truck. Fortunately, one of them did speak halfway decent English. (note: ironically, these two gentlemen from KUAT Moving in California were the only good guys in this whole adventure. And they’re actually from Kazakhstan, not Russia. They get a total 5 star rating for their role) As for where the 1,600 cf line in the truck was, they couldn’t say. However, a quick online review of the specs of a 26’ Penske rental box truck, shows that the total capacity of that truck is 1,700 cf. When all of our stuff was loaded, the truck was less than 1/3 full. So our load was less than 600 cf. Not 1,003. Not 1,600. Definitely not 2,300 or 2,400, which I guess is a good thing, else they would’ve needed another truck. We are filing complaints with the Federal Motor Carrier Safety Administration, the BBB (where they are NOT accredited. See their reviews on that site for many more stories like ours), and every online review site I can find. One last note on Regal. On their website, they claim that on Yelp, they get 4.4 stars (out of five) based on 67 reviews. When I looked them up on Yelp, there were 10 reviews with an average rating of 1.2 stars (which is 9 one star reviews, with stories just like mine and one 3 star review. The 3 star reviewer wrote, “I wrote a review. I went to court. We have come to an agreement. Please take down my review.”
DO NOT USE THIS COMPANY! We had a horrible experience with this company. They lied to us multiple times including misleading us on the pricing by quoting. They did not move all of our belongings. Delivery was late and only one man showed up to unload our stuff up a flight of stairs. We did not get all of our belongings and we ended up with a box that was not ours. Zero customer service as they don't return calls or emails.
This company was recommended by a friend, and now I know why. From the first call to the last box, everything went exactly as they promised. Booking was easy, pricing was clear, and the team arrived ready. All my belongings, even glass décor, made it over in mint condition. Kudos to them!
I wanted to take a moment to thank you for helping me move on Saturday. They took me to my new location and helped me carry all of my belongings, which included a concrete safe, there.
Horrible experience and be AWARE. So they quote cheaply and you will get another call a week or two before where they will ask about all the demotions of everything you own and try to upsell you. They wanted to raise my quote by about 1.5k but I don’t own a lot and told them no they then offered 50% off that original quote I said no. The rep then said “ I just don’t want them to up charge you on the day of”. So I kept that in mind and when the movers came I told them not to pack anything over my paid amount. So after they finish they come back and say they had to charge my an extra $200 in order to fit everything. The amount was so low I said whatever and paid it. FYI they will charge for everything: if their truck doesn’t fit in the parking area, if your location is difficult to enter, if they have to walk over a certain distance they will charge for every extra foot walked. Anyway now for the terrible part I get a call that the truck with my stuff is coming, I come home to meet him and it’s a giant semi trailer. The driver says his partners are coming to unload the trailer. So he comes inside gives me the receipt and asks me to pay the remaining balance, I do he then goes back to his truck. About 30 minutes later he starts unloading the stuff inside and brings in my fan which has a broken base for some reason and says his partner’s are taking forever because they smoke to much. I laugh it off he then says his truck can’t be on my road so he has to move it I say alright he then leaves. With all my stuff and money. I realize he is not coming back and call him he says he has to get another truck and that’s the last I have heard. The next day I call the moving company there’s some rude manager who doesn’t seem to care and he tells me it’s gonna cost $350 dollars to buy a shuttle to bring my stuff now because the roads aren’t graded for a Semi. Mind you this is a giant residential street so if there truck can’t be in this street I don’t know think there’s a single street in America that would allow it. So I don’t see why they use such giant trucks for such little moves. So I ask him why he took final payment and left he says nothing about it but tries to say “I’ll send you the money back if it’ll make you feel better” knowing the money is not issue but the fact their driver took off with all my stuff and is now charging me more to bring it back. Anyway they finally come back charge me $350 because they had to get a Uhual, drop off my stuff, with all my furniture disassembled and three broken items. Basically got scammed for an extra $550, and received broken furniture.
When our company relocated to a larger office, this team handled everything flawlessly. They took extra care with our laptops, paperwork, and sensitive equipment. The new setup looked great, and they worked efficiently throughout.
Maria and Mike were fantastic! They ensured my moving process went well from beginning to end! Thanks again for being my moving superheroes!
The 1st time I used Regal Van Lines, as a friend recommended them. Then I used them to move my son, and now I've used them to move my business. I would like to thank the guys for working over the weekend to get everything ready for business on Tuesday. Brilliant service once again.
Regal Van Lines These movers were top-notch. They showed up on time, worked hard, and made sure everything arrived safely. highly recommended!!
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Reviews summary
Recommended based on user reviews
I had to move my stuff out of a third-floor apartment, and the stairs were a real challenge. But the movers handled it like pros. They got everything down safely and effi ... Read More
199 reviews
I had a last-minute scheduling issue due to my job, and had to push the move back by a few hours the day before. I expected a cancellation or rescheduling fee, but they d ... Read More
I was wrong to think a long-distance transfer would go smoothly with this company. My stuff was picked up in one state and delivered two days later, as promised. While dr ... Read More
Trustworthy moving company. I received my gaming system, packed with curved TV materials. They loaded the boxes onto the truck and covered them with anti-static material, ... Read More
David and his team showed compassion during my elderly parents' move to an assisted living facility. They were patient and humble with my parents. Thomas carefully packed ... Read More
My office was filled with electronics and paperwork, so I had to move. Matthew and the team saved lives! They checked everything and helped me sort my boxes. David meticu ... Read More
I was hesitant to move my office since it seemed like a big job, but the company handled everything easily. They organized all their things by labeling them which made it ... Read More
Our move involved some heavy furniture, including a solid wood dining table. The crew wrapped it well, and it arrived without a single scratch. We can’t thank them enou ... Read More
Our 2-bedroom move took about 9 hours, which was right in line with what they estimated. Nothing was missing or damaged too. 10/10 service!
William helped me unload the kitchen and set up the spice rack in the new place. He joked, “This is where the magic happens!” The move was joyful thanks to the little ... Read More
We moved during a heatwave, which was not ideal, but you wouldn’t have known it from the movers’ energy. They showed up early with all the necessary gear and powered ... Read More
Regal Van Lines is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Regal Van Lines actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
We Move To
Below are estimated price ranges for moves with Regal Van Lines. Actual costs may vary based on distance, complexity, and additional services.
Average Cost Details Not Provided by the CompanyAt My Good Movers, we believe peace of mind starts with verified credentials. Regal Van Lines holds all required registrations to legally operate both local and interstate moves.
Families and businesses across Florida trust Regal Van Lines for fast, safe, and stress-free moves.
At My Good Movers, we base our cost estimates on real customer data and verified pricing trends:
Yes, Regal Van Lines is a licensed and insured moving company. For interstate moves, they are registered with the U.S. Department of Transportation (USDOT) and comply with all federal regulations. You can verify their licensing on the FMCSA website for added peace of mind.
Regal Van Lines offers a range of services, including local and long-distance moving, packing, unpacking and storage solutions. Services may vary slightly by location; therefore, it's best to contact them directly for specific details about their offerings.
Regal Van Lines calculates your moving cost based on several factors, including the distance, total weight or volume of items, and any additional services requested (e.g., packing or storage). Some moves are priced hourly (local), while others are flat-rate or weight-based estimates (long-distance).
You can request a free quote from Regal Van Lines directly through this profile page by clicking “Get a Free Estimate” or contacting them directly by phone or email.
If any items are lost or damaged during your move with Regal Van Lines, you should notify the company immediately. They will guide you through their claims process. Be sure to review their liability coverage options before the move.
When choosing a moving company in Florida, start by checking if the company is properly licensed and insured for operations in that state. Look for verified customer reviews and transparent pricing. It’s also helpful to compare at least 2–3 movers in Florida to evaluate their reliability and experience.
Free estimate from licensed interstate movers or call our support team anytime.
