Ghosted and Hit with a 45% Increase at Delivery
Shipping my boxes through FedEx would have been cheaper, faster, and a better experience.
I would not recommend this moving company. I had just 10 boxes and a couple b
... Read More
Shipping my boxes through FedEx would have been cheaper, faster, and a better experience.
I would not recommend this moving company. I had just 10 boxes and a couple barstools to move, and they contacted me offering a solid rate because they had a truck in my area. $1850.
Before signing, I specifically asked whether my city address would incur additional fees. They checked my address and assured me there would be none.
After pickup, I was told delivery would take two weeks. When I followed up after that deadline, I was told it would take another three weeks — and that I owed an additional $850, over 45% of my original quote.
I contacted Court for an explanation and was promised an update. Since then, I've reached out daily with no response. Instead, I received an invoice demanding the additional payment, with delivery supposedly scheduled for the following day. No one will call me back or address my concerns.
What should have been a simple move is now a nightmare. Totally misled and abandoned as a customer. As if moving wasn't stressful enough!
I regret trusting this company with my belongings and would strongly advise others to book elsewhere.
Move size: Partial Move
Service cost:
$2700