Please Be aware
⭐ 1-Star: OM Van Lines Turned Our Fresh Start into a $9,000 Nightmare
★ PLEASE READ BEFORE YOU SIGN ANYTHING ★
We were moving from New Jersey to Florida—our fir
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⭐ 1-Star: OM Van Lines Turned Our Fresh Start into a $9,000 Nightmare
★ PLEASE READ BEFORE YOU SIGN ANYTHING ★
We were moving from New Jersey to Florida—our first big leap as a family. After weeks of research, OM Van Lines won us over with a polished salesman who promised “door-to-door carrier service” and a locked-in price. He had us film every room on FaceTime; we signed the same day. That signature was the most expensive mistake we’ve ever made.
Pickup Day
Three men arrived on time but reeking of last night’s whiskey. One bragged, “Man, I’m still seeing two of everything.” They laughed, dropped our mahogany dresser down the stairs, and shot me a death stare when I asked them to slow down. By the time the truck was loaded, the foreman slid a new invoice across the tailgate—exactly 2.1× the quote. “Pay now or we drive away with your life,” he said. We paid.
The Vanishing Act
Delivery window: 5–7 days.
Reality: 16 days of radio silence. Customer service went from “any minute now” to voicemail purgatory. When the truck finally backed in, it wasn’t even an OM Van Lines truck—just some unmarked rig with a different crew who had no idea what was ours.
The Damage Report
• Couch broken in two pieces
• Antique bar table: one leg snapped clean off
• Antique coin collection: gone forever
• Total claimed loss: $15,000. OM’s response: “File a claim.” Six weeks later—crickets.
We later discovered OM Van Lines is not a carrier; they’re a broker who auctions your move to the lowest bidder. Every promise they made was legally meaningless.
If you’re reading this while holding their quote, close the tab. Pay more, sleep at night, and arrive with your sanity—and your grandmother’s china—intact. We learned the hard way: a deal that sounds too good is usually a disaster in disguise.
Save yourself. Choose anyone else.
Move size: 2 Bedroom Home
Service cost:
$7900
