Moving company in Dallas, TX
I moved with new destiny van lines and a couple of days ago from dallas to san antonio the guys where very professional and polite and made my move fast and smooth.
The moving process was far more stressful than expected due to poor communication and scheduling issues. I had to follow up multiple times for updates, which made the experience frustrating. Overall, I was disappointed with the service.
If I could give zero stars, I would. This company is responsible for the most stressful month of my life. I do not wish my experience on anybody, and I urge others to look for other alternatives for their moves. I moved to MA from Dallas and when I was looking for a moving company, I told them that I needed my stuff by July 29th at the latest and settled on a pick-up date that I was led to believe would get me my stuff by that date, or so I thought. After a terrible experience with a rude and patronizing employee during pick-up, I waited and waited on the 29th and heard nothing. I had to reach out myself and their response was that it was still in Dallas because “they didn’t have a trip up to Massachusetts.” Yes, they did. My trip. To get me my stuff. Which I hired them to do. But apparently hiring them to bring your things doesn’t warrant a trip to bring you your things. I moved for work, and having been led to believe that my stuff would arrive before my start date, I packed up all of my work material for them to bring it to me. Massive mistake that, if not for my extremely understanding employer, could have cost me my livelihood. It took them almost three weeks for them to load my stuff into a truck to bring it to me, which according to them is the industry standard, and then they gave me a massive and basically useless window of time for when it could be delivered. In total, it took them almost a month to deliver my things. There are no words to express my frustration and the absolute desperation I felt knowing that all of my possessions, both personal and professional, were on the complete other side of the country and there was nothing I could do. Upon delivery, I was given a nonsensical “inventory list” that was put together during pick-up and when I opened my boxes, so many things were broken, missing hardware, etc. I am beyond upset. Moving is extremely stressful, and New Destiny made it even worse at every step of the way. Misleading, unprofessional, and uncommunicative. Hire someone else!
Great job. Very difficult delivery and these guys pulled it off. Highly recommend New Destiny. Royal Treatment.
It is rare to find a team that is this prompt and reliable. David kept me updated throughout the day, and the communication was great. Thank you for the help.
Don't go using them. They give off a friendly vibe, but if they ever show up, you can count on them to wreck your place and steal your stuff. The front desk clerk, John, was really detailed, but unfortunately, it was the best part of the experience. On the day of the move, James texted that the men would come around noon but were running late. As of nine o'clock, they were late. They sent two guys to start working at 1:00, and they came at 1:30. But the boys were so rude and they talked to me in a very bad way. They damaged my stuff as well and I am not going to call them again.
In order to secure my move and prevent increased expenses during the hectic summer months, I made a deposit in February. It's unresponsive when you try to set up the actual move itself. I never received the reimbursement I asked for. SCAM
Couldn’t have asked for a better company to help us move! They were efficient and very knowledgeable in what they were doing. Got my belongings taking care of and I couldn’t be more appreciative.
Communication throughout the move was frustrating. We were not always informed when the schedule changed or when the crew was running behind. Waiting without clear updates made the whole process more stressful. A more reliable communication process was needed.
The guys showed up on time and got straight to work loading our house. They used big blankets to wrap all the mirrors and the TV very securely. New Destiny Van Lines made sure they fit into the truck safely for the trip. No damage at all, which is the main thing. I would use these movers again without thinking twice.
At My Good Movers, we believe peace of mind starts with verified credentials. New Destiny Van Lines holds all required registrations to legally operate both local and interstate moves.
Office working hours
| Mon Monday | 8:00 AMto7:00 PM |
| Tue Tuesday | 8:00 AMto7:00 PM |
| Wed Wednesday | 8:00 AMto7:00 PM |
| Thu Thursday | 8:00 AMto7:00 PM |
| Fri Friday | 8:00 AMto7:00 PM |
| Sat Saturday | 8:00 AMto7:00 PM |
| Sun Sunday Today | 9:00 AMto5:00 PM |
Reviews summary
Recommended based on user reviews
Some fragile household belongings were not packed with enough protection. The outer packaging on a few boxes also looked worn when they arrived. This raised concerns abou ... Read More
46 reviews
The guys showed up on time and got straight to work loading our house. They used big blankets to wrap all the mirrors and the TV very securely. New Destiny Van Lines made ... Read More
I had a really positive experience with New Destiny Van Lines. They moved a lot of heavy boxes and books from my third-floor walk-up apartment. The guys worked fast and d ... Read More
My team arrived today on time and did a fantastic job. Pedro is the foreman and he is amazing. This team moved me from Texas to Michigan and now I’m back in Texas and t ... Read More
Couldn’t have asked for a better company to help us move! They were efficient and very knowledgeable in what they were doing. Got my belongings taking care of and I cou ... Read More
Pedro and his crew were amazingly fast and incredibly sweet. They were careful to wrap everything. Thank you for an excellent job! They are perfect.
These guys are great, super helpful and take care of everything when it comes to moving. Super affordable and made moving from Washington,DC To : Dallas,TX feel easy. W ... Read More
If I could give zero stars, I would. This company is responsible for the most stressful month of my life. I do not wish my experience on anybody, and I urge others to ... Read More
The guys did an awesome job. I had a lot of stuff and they packed that truck completely full to get it in. They were quick and efficient and did a great job reassembling ... Read More
Great job. Very difficult delivery and these guys pulled it off. Highly recommend New Destiny. Royal Treatment.
I moved with new destiny van lines and a couple of days ago from dallas to san antonio the guys where very professional and polite and made my move fast and smooth. ... Read More
New Destiny Van Lines is a fully licensed and insured moving company with a strong presence across Texas, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, New Destiny Van Lines actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
Free estimate from licensed interstate movers or call our support team anytime.
