Moving company in Dallas, TX
The moving process was far more stressful than expected due to poor communication and scheduling issues. I had to follow up multiple times for updates, which made the experience frustrating. Overall, I was disappointed with the service.
To get us from AZ to SD, I had intended to hire them. I read these evaluations while I awaited the last email and phone call to finalize the arrangement. And we owe it all to the assessments that kind people like you gave us. I made the decision to cut off all communication with them after reading your remarks.
I called them for a small job, just moving about 15 big items from a storage unit to my new garage. They quoted me a 2-hour minimum. They finished in 1 hour and 45 minutes and only charged me for the time they worked.
Moving after staying in the same place for over a decade came with more stuff than I thought. The movers showed up with heavy-duty bins and handled all the clutter without giving me a hard time. Old boxes were falling apart, and they taped some of them again before loading. It was clear they had experience with jobs that aren’t perfectly organized. I would absolutely call New Destiny Van Lines for my next move.
Don't go using them. They give off a friendly vibe, but if they ever show up, you can count on them to wreck your place and steal your stuff. The front desk clerk, John, was really detailed, but unfortunately, it was the best part of the experience. On the day of the move, James texted that the men would come around noon but were running late. As of nine o'clock, they were late. They sent two guys to start working at 1:00, and they came at 1:30. But the boys were so rude and they talked to me in a very bad way. They damaged my stuff as well and I am not going to call them again.
It is rare to find a team that is this prompt and reliable. David kept me updated throughout the day, and the communication was great. Thank you for the help.
In order to secure my move and prevent increased expenses during the hectic summer months, I made a deposit in February. It's unresponsive when you try to set up the actual move itself. I never received the reimbursement I asked for. SCAM
Some fragile household belongings were not packed with enough protection. The outer packaging on a few boxes also looked worn when they arrived. This raised concerns about how the items had been handled during transportation. More consistent packing would have provided greater peace of mind.
Even though I've done a lot of moving in my day, working with New Destiny Van Lines was the most stressful experience I've ever had. One of the iconic pieces of Armani was also broken. My orders not only took a very long time to arrive (six weeks!), but also arrived on the very last day before New Destiny Van Lines was legally obligated to repay part of my expenses.
Communication throughout the move was frustrating. We were not always informed when the schedule changed or when the crew was running behind. Waiting without clear updates made the whole process more stressful. A more reliable communication process was needed.
At My Good Movers, we believe peace of mind starts with verified credentials. New Destiny Van Lines holds all required registrations to legally operate both local and interstate moves.
Office working hours
| Mon Monday | 8:00 AMto7:00 PM |
| Tue Tuesday | 8:00 AMto7:00 PM |
| Wed Wednesday | 8:00 AMto7:00 PM |
| Thu Thursday | 8:00 AMto7:00 PM |
| Fri Friday | 8:00 AMto7:00 PM |
| Sat Saturday | 8:00 AMto7:00 PM |
| Sun Sunday Today | 9:00 AMto5:00 PM |
Reviews summary
Recommended based on user reviews
The moving process was far more stressful than expected due to poor communication and scheduling issues. I had to follow up multiple times for updates, which made the exp ... Read More
46 reviews
Communication throughout the move was frustrating. We were not always informed when the schedule changed or when the crew was running behind. Waiting without clear update ... Read More
Some fragile household belongings were not packed with enough protection. The outer packaging on a few boxes also looked worn when they arrived. This raised concerns abou ... Read More
The moving process was far more stressful than expected due to poor communication and scheduling issues. I had to follow up multiple times for updates, which made the exp ... Read More
In order to secure my move and prevent increased expenses during the hectic summer months, I made a deposit in February. It's unresponsive when you try to set up the actu ... Read More
To get us from AZ to SD, I had intended to hire them. I read these evaluations while I awaited the last email and phone call to finalize the arrangement. And we owe it al ... Read More
Don't go using them. They give off a friendly vibe, but if they ever show up, you can count on them to wreck your place and steal your stuff. The front desk clerk, John, ... Read More
Even though I've done a lot of moving in my day, working with New Destiny Van Lines was the most stressful experience I've ever had. One of the iconic pieces of Armani w ... Read More
It is rare to find a team that is this prompt and reliable. David kept me updated throughout the day, and the communication was great. Thank you for the help. ... Read More
I called them for a small job, just moving about 15 big items from a storage unit to my new garage. They quoted me a 2-hour minimum. They finished in 1 hour and 45 minute ... Read More
Moving after staying in the same place for over a decade came with more stuff than I thought. The movers showed up with heavy-duty bins and handled all the clutter withou ... Read More
New Destiny Van Lines is a fully licensed and insured moving company with a strong presence across Texas, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, New Destiny Van Lines actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
Free estimate from licensed interstate movers or call our support team anytime.
