Moving company in Dallas, TX
In order to secure my move and prevent increased expenses during the hectic summer months, I made a deposit in February. It's unresponsive when you try to set up the actual move itself. I never received the reimbursement I asked for. SCAM
The moving process was far more stressful than expected due to poor communication and scheduling issues. I had to follow up multiple times for updates, which made the experience frustrating. Overall, I was disappointed with the service.
Some fragile household belongings were not packed with enough protection. The outer packaging on a few boxes also looked worn when they arrived. This raised concerns about how the items had been handled during transportation. More consistent packing would have provided greater peace of mind.
Don't go using them. They give off a friendly vibe, but if they ever show up, you can count on them to wreck your place and steal your stuff. The front desk clerk, John, was really detailed, but unfortunately, it was the best part of the experience. On the day of the move, James texted that the men would come around noon but were running late. As of nine o'clock, they were late. They sent two guys to start working at 1:00, and they came at 1:30. But the boys were so rude and they talked to me in a very bad way. They damaged my stuff as well and I am not going to call them again.
What stood out was the consistency. From the first item to the last, they kept the same pace and didn’t lose focus. Not once did I feel like the job was being rushed. I’m happy with the service and the fair pricing they offered me.
To get us from AZ to SD, I had intended to hire them. I read these evaluations while I awaited the last email and phone call to finalize the arrangement. And we owe it all to the assessments that kind people like you gave us. I made the decision to cut off all communication with them after reading your remarks.
A move between two single-story homes involved a heavy dining table that usually takes several people to handle. The crew picked it up from both ends, shifted it across the driveway, and got it up the van ramp safely. The table came off in perfect shape.
Even though I've done a lot of moving in my day, working with New Destiny Van Lines was the most stressful experience I've ever had. One of the iconic pieces of Armani was also broken. My orders not only took a very long time to arrive (six weeks!), but also arrived on the very last day before New Destiny Van Lines was legally obligated to repay part of my expenses.
I had to unexpectedly change my closing date at the last minute, forcing a new moving schedule. I called the company office, and they were incredibly understanding and flexible. They successfully moved my date forward by two days without penalty. I truly appreciate their willingness to adapt to my difficult situation.
Communication throughout the move was frustrating. We were not always informed when the schedule changed or when the crew was running behind. Waiting without clear updates made the whole process more stressful. A more reliable communication process was needed.
At My Good Movers, we believe peace of mind starts with verified credentials. New Destiny Van Lines holds all required registrations to legally operate both local and interstate moves.
Office working hours
| Mon Monday | 8:00 AMto7:00 PM |
| Tue Tuesday | 8:00 AMto7:00 PM |
| Wed Wednesday | 8:00 AMto7:00 PM |
| Thu Thursday | 8:00 AMto7:00 PM |
| Fri Friday | 8:00 AMto7:00 PM |
| Sat Saturday | 8:00 AMto7:00 PM |
| Sun Sunday Today | 9:00 AMto5:00 PM |
Reviews summary
Recommended based on user reviews
Some fragile household belongings were not packed with enough protection. The outer packaging on a few boxes also looked worn when they arrived. This raised concerns abou ... Read More
46 reviews
After dealing with 3 different moves in the past, this one felt the least stressful. The process stayed consistent from beginning to end. That alone made a big difference ... Read More
I had some fragile items that I was worried about, but William made sure they were packed securely. Seeing them arrive safely was a big relief. I’m pleased with how car ... Read More
What stood out was the consistency. From the first item to the last, they kept the same pace and didn’t lose focus. Not once did I feel like the job was being rushed. I ... Read More
A move between two single-story homes involved a heavy dining table that usually takes several people to handle. The crew picked it up from both ends, shifted it across t ... Read More
I had a very heavy upright piano that needed special attention. I was extremely nervous about getting it chipped. The team from New Destiny Van Lines were experts in movi ... Read More
Let me tell you about my sectional sofa. It's huge, and it wouldn't fit through the hallway in one piece. I thought I was stuck. But these movers knew exactly how to deta ... Read More
I had to move everything within a very short time frame, which could have been stressful. However, the team worked efficiently and with great care, ensuring that all of m ... Read More
James and his crew stayed professional and easy to work with. They took care of the kitchen equipment and supplies with attention and kept everything organized. The move ... Read More
Five stars for the New Destiny Van Lines. We were moving to a larger home to have more space for our family. Each box was carried with care, and nothing was damaged. They ... Read More
I had to unexpectedly change my closing date at the last minute, forcing a new moving schedule. I called the company office, and they were incredibly understanding and fl ... Read More
New Destiny Van Lines is a fully licensed and insured moving company with a strong presence across Texas, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, New Destiny Van Lines actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
Free estimate from licensed interstate movers or call our support team anytime.
