Aug 18, 2025
Great Customers Services!
I handled a long-distance move from my hometown to a new city for work. I wasn't able to travel with the movers, so I had to trust that everything would make it in one piece. When I got to the new place, everything was labeled, wrapped, and intact. It felt like they took the job seriously, even without me being there during the drive.
Oct 16, 2025
The worst moving company
I hired this company for my move from Washington, D.C. to California, and it turned out to be one of the worst experiences I’ve ever had with a moving service. When I initially spoke to them over the phone, they provided an estimated quote that fit within my budget. However, after they packed my belongings, the price unexpectedly doubled with no clear explanation or updated documentation prior to charging me. Upon delivery in California, I was overcharged for a “flight of stairs” fee. The company’s own contract states that “12 steps = 1 flight.” The movers had to go up fewer than 12 steps, yet I was charged $75 for a full flight. When I attempted to point out this discrepancy, they refused to acknowledge it and demanded full payment before releasing my belongings. They also accepted my payment via Zelle only. Additionally, multiple items were damaged during the move — including furniture, trophies, clothing, and kitchenware. When I filed a claim, the company informed me that compensation was limited to $0.60 per pound, which is not a fair reflection of the damage caused. They eventually offered me only $60 in total, which I declined. Customer service has been extremely poor. There appears to be no direct phone support or supervisory contact. Only one person responds via email, and it took two months for them to reply to my written complaint. When they finally did, the representative was rude, dismissive, and unprofessional. This company doesn’t even have a legit website. This company engaged in misleading pricing, charged unjustified hidden fees, and failed to handle my property or my complaint with any professionalism. Do yourself a favor — stay away from this moving company and save your money, time, and sanity!
Oct 10, 2024
Stellar job
When it came to packing the moving vehicle, these men were pros. All of my stuff was in excellent condition when we arrived at my new home—much better than I had previously encountered with other movers. I was glad that I picked movers who were concerned about the security of my belongings.
Apr 10, 2025
Unethical Broker Who Failed to Act on My Behalf
Nationwide Moving Solutions acted as the broker for my move from Arizona to Washington. They quoted me for 1,118 cu ft, but on moving day, the carrier they arranged (American Home Movers) inflated the volume to 1,900 cu ft—a nearly 70% increase—with no measurement, no markings, and no proof. I immediately contacted Paula at Nationwide to dispute the charge and was told they would follow up. They never did, in fact I had to initiate all contact to get any information or updates for the following 2 weeks. Nationwide claims in their contract that they “act on behalf of the customer in resolving disputes.” This is false. Despite my repeated calls and emails, they did nothing to intervene or advocate for me when the mover refused to verify cubic footage or remeasure. I ultimately paid $10,104.14, a 64% overcharge beyond my estimate, in violation of federal FMCSA rules (which cap overages on non-binding estimates at 110%). Nationwide failed to protect me as a consumer and instead enabled predatory, dishonest behavior. I’ve filed complaints with the FMCSA, BBB, FTC, CSI, and state Attorneys General. If you are considering Nationwide as a broker, do not trust them—they will not help you when it matters most.
Feb 13, 2025
Loved them!
I was so nervous about my glass-top dining table and my vintage record collection, but Nationwide Moving Solutions LLC handled everything with such care. They wrapped my table in layers of padding and loaded my records upright in a specialty box. The movers advised me on how to unpack certain fragile items safely. One thing I appreciated? They never dragged furniture across the floor—they lifted everything properly. I also had some tricky stairs at my new place, but they navigated them like pros. Moving day was so much easier thanks to these guys.
Mar 13, 2026
Poor estimate and poor communication
It's possible that my estimation was off, but this company's price hike is quadruple what I anticipated. It's OK, I have paid for it. When the truck with our furniture arrived, only one of the movers was there, so my Wife, who was quite ill with liver disease and, had to help.
Aug 27, 2024
Couldn't have gone better.
I don't usually draw attention to businesses that I think deserve it, but I think this one does. My family's transition from NJ to FL supposedly went smoothly because of this.
Jul 25, 2025
I’m impressed beyond measure at the service I got!
Moving from my apartment to a bigger house had me feeling anxious at first, but the movers really helped. The crew packed everything quickly and made sure my electronics were safe. They worked fast but didn’t miss any details. Everything arrived in perfect shape. I’m really thankful for how easy they made the whole move.
Sep 23, 2026
Broken agreements.
The crew seemed unprepared for some of the larger household items. There was a lot of back and forth during loading, which made the process take longer than necessary. The furniture was not always handled as carefully as expected. Better coordination would have helped.
May 22, 2025
Quick and Effortless!
I had to relocate to another state and needed to move out fast. Almost 5 companies turned me away due to the short notice, but this one said yes without hesitation. Their moving team arrived 2 days later, packed everything, and got me on the road right on time. I still can’t believe how they pulled it off successfully!
