Sep 23, 2024
Bloody basters
Needed to cancel my move. Did so under the 72 hr agreement. Brody and Paula both stated I would get a full deposit refunded and have not received anything yet. If you are a real person reading this, I’m also a real person writing this. Just save yourself the distress and go with another company. Unethical and unprofessional. Lack of accountability and integrity. I found out later they’ve dealt with lawsuits and currently dealing with fraudulent suits as well. Do the right due diligence before working with any moving company. Hope my 2 cents helps, can save you a ton
Oct 16, 2025
The worst moving company
I hired this company for my move from Washington, D.C. to California, and it turned out to be one of the worst experiences I’ve ever had with a moving service. When I initially spoke to them over the phone, they provided an estimated quote that fit within my budget. However, after they packed my belongings, the price unexpectedly doubled with no clear explanation or updated documentation prior to charging me. Upon delivery in California, I was overcharged for a “flight of stairs” fee. The company’s own contract states that “12 steps = 1 flight.” The movers had to go up fewer than 12 steps, yet I was charged $75 for a full flight. When I attempted to point out this discrepancy, they refused to acknowledge it and demanded full payment before releasing my belongings. They also accepted my payment via Zelle only. Additionally, multiple items were damaged during the move — including furniture, trophies, clothing, and kitchenware. When I filed a claim, the company informed me that compensation was limited to $0.60 per pound, which is not a fair reflection of the damage caused. They eventually offered me only $60 in total, which I declined. Customer service has been extremely poor. There appears to be no direct phone support or supervisory contact. Only one person responds via email, and it took two months for them to reply to my written complaint. When they finally did, the representative was rude, dismissive, and unprofessional. This company doesn’t even have a legit website. This company engaged in misleading pricing, charged unjustified hidden fees, and failed to handle my property or my complaint with any professionalism. Do yourself a favor — stay away from this moving company and save your money, time, and sanity!
Sep 30, 2025
Cool Guyz.
I moved into a loft downtown. The elevator was broken, which meant six flights of stairs. The movers carried my couch, dresser, and 15 boxes without complaint. Their energy was unreal, and I’m thankful.
Aug 21, 2025
I recommend this service to anyone that needs assistance
I moved into a top-floor unit in an old building with no elevator, and the stairwell was tight with weird corners. My couch barely made it up, and they had to rotate it what felt like a hundred times. They kept a sense of humor about it and never made me feel bad for the hassle. I appreciated that more than anything else during the whole move.
Mar 13, 2026
Unsatisfied customer SERVICE
I've packed my most expensive dress clothes, a down sleeping bag, camping supplies, a computer power backup, and a desk in five boxes. But when they arrive everything was broken and damaged. Please don’t call them for any move.
Feb 14, 2025
Stolen Deposit w/o Providing Service
They sent out a mover to quote me 3x what our move agreement was for. They did not make themselves available during this dispute, which resulted in my items not being picked up. This led to them missing the my move deadline which forced me to move the items myself. They did not provide a reimbursement of my 10% down payment for their failure to find an appropriate mover.
Jul 01, 2024
Simple, Seamless and Satisfactory!!!
Could not be more pleased with my first experience here. Joe crew navigated their way with excellent precision in my 1-bedroom apartment and made sure not to cause any harm to anything. I will definitely hire them again for future moves!
Jan 20, 2026
They made sure to wrap all our furniture gently.
I booked Nationwide Moving Solutions LLC for a weekend move tied to a new remote role. The team started by bracing a large bookcase and removing adjustable shelves. They wrapped appliances separately and secured cords, so they didn’t drag. Traffic slowed the drive, but unloading picked up without rushing. The items landed where I marked with tape, and the apartment stayed usable the entire time.
Sep 23, 2026
HORRIBLE.
Several boxes were left in the wrong rooms during unloading. We had clearly indicated where different items should go, but those instructions were not consistently followed. This meant we had to move many boxes ourselves afterward. The final stage of the move felt poorly organized.
Feb 26, 2026
Most Seamless Moving Process
I am satisfied with how my washer and dryer set was handled. This moving company sent two guys who knew how to disconnect the hoses without making a mess. The team was able to load all the things on the truck safely. It was a relief to have the appliances installed at the new place so quickly. I had a very positive experience with them. My laundry room was ready for use the very same afternoon they finished.
