Sep 23, 2025
The whole experience was so pleasant
Nationwide Moving Solutions LLC moved me across town last week, and they made the whole process feel so smooth. They even helped me place furniture exactly where I wanted it. That small extra step made a difference.
Mar 21, 2025
Literally the best!
My previous apartment had tight spaces, and I was concerned that my furniture might be damaged. The movers expertly handled each corner, lifting and rotating the furniture to avoid dents or scratches.
Oct 16, 2025
The worst moving company
I hired this company for my move from Washington, D.C. to California, and it turned out to be one of the worst experiences I’ve ever had with a moving service. When I initially spoke to them over the phone, they provided an estimated quote that fit within my budget. However, after they packed my belongings, the price unexpectedly doubled with no clear explanation or updated documentation prior to charging me. Upon delivery in California, I was overcharged for a “flight of stairs” fee. The company’s own contract states that “12 steps = 1 flight.” The movers had to go up fewer than 12 steps, yet I was charged $75 for a full flight. When I attempted to point out this discrepancy, they refused to acknowledge it and demanded full payment before releasing my belongings. They also accepted my payment via Zelle only. Additionally, multiple items were damaged during the move — including furniture, trophies, clothing, and kitchenware. When I filed a claim, the company informed me that compensation was limited to $0.60 per pound, which is not a fair reflection of the damage caused. They eventually offered me only $60 in total, which I declined. Customer service has been extremely poor. There appears to be no direct phone support or supervisory contact. Only one person responds via email, and it took two months for them to reply to my written complaint. When they finally did, the representative was rude, dismissive, and unprofessional. This company doesn’t even have a legit website. This company engaged in misleading pricing, charged unjustified hidden fees, and failed to handle my property or my complaint with any professionalism. Do yourself a favor — stay away from this moving company and save your money, time, and sanity!
Dec 07, 2024
Bait and Switch. Horrible experience
Horrible experience. Note that this is not a moving company, it is a broker. Meaning they find an actual moving company for you at a fee. You're better off finding a direct shipper, ask for their DOT number. Firstly, they intentionally give a low quote so you can sign up with them, then a higher charge later appears. Literally bait and switch. I sent multiple detailed pics, and accurate written descriptions of my items. Chris at Nationwide Moving Solutions down-quoted me. When the actual shipper arrived (Jackson Movers), they refused to ship my items because I was down-quoted. Of course I had paid Nationwide the non-refundable fee by this point, so they weren't bothered much. I had to take out about 60% of my stuff to avoid paying almost double the cost.
Nov 13, 2024
This is going to be the only moving company we'll ever use!
Nationwide Moving Solutions LLC did a good job, but with a little extra something! I'm terrible at remembering where I pack things, but the team labeled EVERY box clearly. They made a color-coded inventory list for me. They were also really strong and carried all my heavy boxes with ease. It was a huge weight off my shoulders, especially since I was so stressed about the move.
Aug 02, 2025
Save yourself some extra stress and do…
Save yourself some extra stress and do not hire Nationwide Moving Solutions. I will say, they have the best selling team. They will make you feel like your move is important and that you are working with a team of professionals that know what they are doing. That you will not have to worry about anything. Then, moving day will come and immediately, they will try to upcharge you for everything. Quote? Detailing and listing all the items you want on the move to make sure you get an accurate quote is just a game for them. A piece of paper that they will use to make paper planes. It does not matter if you make sure you accurately list your items, they will try to charge you for them. Or leave them behind after telling you that they will abide and honor the quote and when you submit a complaint to the BBB, they will just copy and paste the same response they give to all the other hundreds of complaints that this company has. They are a broker that misleads people into believing they will handle everything professionally but all they are is greedy people that just don't care about anything but money. Please find someone else. You are probably better renting a Uhaul or jus spend a little more on real movers. Nationwide is a joke of a company.
Dec 16, 2025
Awesome!
I wanted a moving service that could help both with packing and moving. They arrived with all the boxes and wrapping materials. Each room was packed with care, and the labeling made unpacking easy later. The movers worked quietly, stayed on task, and delivered all things in their exact shapes.
Nov 04, 2025
Exceeded our expectations
We had a long-distance move, and I was worried about my plants. Movers kept them safe, even in the truck. That alone made it worth it for me.
Jun 11, 2024
delightful experience
It was a difficult emotional transition for me to assist my aging parents downsize their home, but the professional movers were wonderful. They were attentive to my parents' needs and concerns and handled their belongings with the utmost care, making them an ideal choice for delicate relocation.
Sep 10, 2024
Excellent bargain
Jao and his crew worked quickly, carefully, and efficiently, and they were very careful with our belongings. They expertly completed our last-minute transfer from TX to FL, taking on our workload. I would use their services again.