Oct 16, 2025
The worst moving company
I hired this company for my move from Washington, D.C. to California, and it turned out to be one of the worst experiences I’ve ever had with a moving service. When I initially spoke to them over the phone, they provided an estimated quote that fit within my budget. However, after they packed my belongings, the price unexpectedly doubled with no clear explanation or updated documentation prior to charging me. Upon delivery in California, I was overcharged for a “flight of stairs” fee. The company’s own contract states that “12 steps = 1 flight.” The movers had to go up fewer than 12 steps, yet I was charged $75 for a full flight. When I attempted to point out this discrepancy, they refused to acknowledge it and demanded full payment before releasing my belongings. They also accepted my payment via Zelle only. Additionally, multiple items were damaged during the move — including furniture, trophies, clothing, and kitchenware. When I filed a claim, the company informed me that compensation was limited to $0.60 per pound, which is not a fair reflection of the damage caused. They eventually offered me only $60 in total, which I declined. Customer service has been extremely poor. There appears to be no direct phone support or supervisory contact. Only one person responds via email, and it took two months for them to reply to my written complaint. When they finally did, the representative was rude, dismissive, and unprofessional. This company doesn’t even have a legit website. This company engaged in misleading pricing, charged unjustified hidden fees, and failed to handle my property or my complaint with any professionalism. Do yourself a favor — stay away from this moving company and save your money, time, and sanity!
Sep 20, 2024
Worst Joke Ever.
No help from this company. Still have a move that was picked up and it’s been a month now and no communication on where my stuff at. No ETA, No call backs, nothing. The 3rd party they picked will rip you off also and beyond disrespectful Was given a price and they now charge 3 time the amount. Fins another company to do your move.
Jul 12, 2024
Problem Solver
Impressive! They demonstrated expertise, displayed kindness, and arrived promptly. Throughout the move, my belongings were handled with great care and respect. They put in tremendous effort to finish the task without taking a break for lunch, simply continuing to work.
Nov 11, 2025
Good Communication!!!
Nationwide Moving Solutions LLC was outstanding. He kept the communication open, checked in with me during the move, and ensured everything went smoothly. Having him oversee the process made the entire experience so much easier than I expected.
Jun 21, 2024
Thank you for making it so easy
It was INCREDIBLE to work with Rich and his crew. These movers were awesome; they were helpful and efficient. During my most stress-free relocation, Kris and Brett used three layers of bubble wrap to ensure nothing was broken.
May 13, 2025
Peaceful Service!
Thank goodness RICH team came on time to save me. The task force quickly categorized my messy mounds while taping and tagging boxes. I had personal assistants who also advised me on arranging furnishings in my new apartment for the best flow. The entire experience was amazing.
Feb 20, 2026
They were very responsive
We had to merge household things from two houses into one place. The movers took my heavy sleeper sofa and the massive entertainment center. Brett and the team helped me figure out how to fit the big furniture through the front door without scuffing the paint. It was a long day of lifting, but they stayed focused until the last box was inside. Now we can finally start our life together.
Dec 20, 2024
I strongly recommend their services.
I would recommend John to anyone seeking a reliable moving company because of how satisfied I was with the service they provided. I am grateful for all of the hard work and dedication shown by Jack and the rest of the crew; their efforts ensured a smooth relocation process. This crew has the unwavering support of my entire family. The packing they did was excellent. Very well done!
Apr 03, 2025
Broken agreements
The crew showed up looking completely unprepared. They didn’t have uniforms, didn’t introduce themselves, and acted like they didn’t want to be there. One of them asked me for a cigarette break halfway through the job. It was clear they weren’t trained professionals.
Mar 21, 2025
Literally the best!
My previous apartment had tight spaces, and I was concerned that my furniture might be damaged. The movers expertly handled each corner, lifting and rotating the furniture to avoid dents or scratches.
