Jan 21, 2025
Consummate professionals
Having moved multiple times, I can safely say Nationwide Moving Solutions LLC ranks at the top. Their operators showed such great teamwork—no one was standing around while the others worked. They communicated clearly, so there was no confusion about which box went where. They also managed to fit my large sectional sofa through a narrow hallway with zero damage. I was impressed by their can-do attitude. Also, their quote was competitive, and I’m glad I chose them because they were absolutely reliable.
May 24, 2024
5 star communication!
Nationwide Moving Solutions LLC did an excellent job of assigning rooms and storage spaces in our new property.
Aug 26, 2024
Poor estimate and poor communication
Don’t use!!! Moving daughter from Sarasota , Fl to Hornell NY. Paid upfront fee of 600$ then was told delivery would be August 12 or 13th and would pay $1100 when truck came to get items. So far so good. Truck comes on August 6th and took items and was told again August 12th or 13th. I Drive to New York with dsughter taking off the whole week from work to help move as truck is suppose to arrive on 12th or 13th. Wife takes time off work flies up and lo and behold to this day no furniture!!! Make over 30 phone calls and just get run around from customer service!!! Do not use!!! Daughter starting grad school with no clothes, school supplies, furniture etc!!!
Oct 16, 2025
The worst moving company
I hired this company for my move from Washington, D.C. to California, and it turned out to be one of the worst experiences I’ve ever had with a moving service. When I initially spoke to them over the phone, they provided an estimated quote that fit within my budget. However, after they packed my belongings, the price unexpectedly doubled with no clear explanation or updated documentation prior to charging me. Upon delivery in California, I was overcharged for a “flight of stairs” fee. The company’s own contract states that “12 steps = 1 flight.” The movers had to go up fewer than 12 steps, yet I was charged $75 for a full flight. When I attempted to point out this discrepancy, they refused to acknowledge it and demanded full payment before releasing my belongings. They also accepted my payment via Zelle only. Additionally, multiple items were damaged during the move — including furniture, trophies, clothing, and kitchenware. When I filed a claim, the company informed me that compensation was limited to $0.60 per pound, which is not a fair reflection of the damage caused. They eventually offered me only $60 in total, which I declined. Customer service has been extremely poor. There appears to be no direct phone support or supervisory contact. Only one person responds via email, and it took two months for them to reply to my written complaint. When they finally did, the representative was rude, dismissive, and unprofessional. This company doesn’t even have a legit website. This company engaged in misleading pricing, charged unjustified hidden fees, and failed to handle my property or my complaint with any professionalism. Do yourself a favor — stay away from this moving company and save your money, time, and sanity!
Oct 15, 2024
It was a relief that all went so smoothly.
I thought my huge sofa wouldn’t fit through the apartment doorway, but Joe measured it and got it through perfectly without taking it apart.
Sep 23, 2026
HORRIBLE.
Several boxes were left in the wrong rooms during unloading. We had clearly indicated where different items should go, but those instructions were not consistently followed. This meant we had to move many boxes ourselves afterward. The final stage of the move felt poorly organized.
Aug 02, 2025
Save yourself some extra stress and do…
Save yourself some extra stress and do not hire Nationwide Moving Solutions. I will say, they have the best selling team. They will make you feel like your move is important and that you are working with a team of professionals that know what they are doing. That you will not have to worry about anything. Then, moving day will come and immediately, they will try to upcharge you for everything. Quote? Detailing and listing all the items you want on the move to make sure you get an accurate quote is just a game for them. A piece of paper that they will use to make paper planes. It does not matter if you make sure you accurately list your items, they will try to charge you for them. Or leave them behind after telling you that they will abide and honor the quote and when you submit a complaint to the BBB, they will just copy and paste the same response they give to all the other hundreds of complaints that this company has. They are a broker that misleads people into believing they will handle everything professionally but all they are is greedy people that just don't care about anything but money. Please find someone else. You are probably better renting a Uhaul or jus spend a little more on real movers. Nationwide is a joke of a company.
Sep 23, 2024
Bloody basters
Needed to cancel my move. Did so under the 72 hr agreement. Brody and Paula both stated I would get a full deposit refunded and have not received anything yet. If you are a real person reading this, I’m also a real person writing this. Just save yourself the distress and go with another company. Unethical and unprofessional. Lack of accountability and integrity. I found out later they’ve dealt with lawsuits and currently dealing with fraudulent suits as well. Do the right due diligence before working with any moving company. Hope my 2 cents helps, can save you a ton
Mar 26, 2025
Efficient, priced fairly, on time.
I had a super tight schedule for my move, and I wasn’t sure if it was even possible. But Ian made it happen. Ian was efficient in providing a detailed estimate and setting up the move. Paula, who handled dispatch and customer service, was amazing at coordinating everything to fit my tight timeline. The moving crew arrived right on time and worked quickly without sacrificing care. They even helped me pack a few last-minute items. Ian followed up afterward to make sure everything went smoothly, and I couldn’t be more pleased with how it all turned out. Ian and Paula, you guys made what seemed impossible, possible!
Dec 22, 2025
Poor estimate and poor communication
I wanted my belongings at my new house by a certain date, so I planned a move with a delivery window. There was no explanation for the 3-day delay in the movers' arrival. My entire moving schedule was thrown off when my furniture and necessities arrived much later than anticipated. It was annoying that they didnt respond to me on time.
