Apr 10, 2025
Unethical Broker Who Failed to Act on My Behalf
Nationwide Moving Solutions acted as the broker for my move from Arizona to Washington. They quoted me for 1,118 cu ft, but on moving day, the carrier they arranged (American Home Movers) inflated the volume to 1,900 cu ft—a nearly 70% increase—with no measurement, no markings, and no proof. I immediately contacted Paula at Nationwide to dispute the charge and was told they would follow up. They never did, in fact I had to initiate all contact to get any information or updates for the following 2 weeks. Nationwide claims in their contract that they “act on behalf of the customer in resolving disputes.” This is false. Despite my repeated calls and emails, they did nothing to intervene or advocate for me when the mover refused to verify cubic footage or remeasure. I ultimately paid $10,104.14, a 64% overcharge beyond my estimate, in violation of federal FMCSA rules (which cap overages on non-binding estimates at 110%). Nationwide failed to protect me as a consumer and instead enabled predatory, dishonest behavior. I’ve filed complaints with the FMCSA, BBB, FTC, CSI, and state Attorneys General. If you are considering Nationwide as a broker, do not trust them—they will not help you when it matters most.
Jun 11, 2024
delightful experience
It was a difficult emotional transition for me to assist my aging parents downsize their home, but the professional movers were wonderful. They were attentive to my parents' needs and concerns and handled their belongings with the utmost care, making them an ideal choice for delicate relocation.
Mar 07, 2025
Efficient, priced fairly, on time.
The team was a pleasure to work with. Rich was great in confirming our moving requirements and the team of 3 movers were exceptional, professional and competent. I actually wasn't there for the move but a friend supervised, so I did not get everyone's name. They were prompt, very careful, responsible, quick, wrapped the furniture and moved it with zero problems. Great value/price too. Very pleased with this moving service and will call them again! Thank you so much everyone at Nationwide Moving Solutions LLC!
Nov 07, 2025
Smoothest move ever!
Our office relocation was quick and efficient. The movers handled electronics and heavy furniture with steady care, kept boxes labeled, and finished earlier than planned. By the next morning, our team was ready to resume work.
Feb 20, 2026
They were very responsive
We had to merge household things from two houses into one place. The movers took my heavy sleeper sofa and the massive entertainment center. Brett and the team helped me figure out how to fit the big furniture through the front door without scuffing the paint. It was a long day of lifting, but they stayed focused until the last box was inside. Now we can finally start our life together.
Apr 03, 2024
Beware!!! Not refunding deposit after cancellation
Beware beware beware, we were dealing with a senior moving consultant that stated he would be our point of contact from start to finish. We ended up cancelling the move same day verbally and figured we better follow it up with a paper trail the next day through email. Now a month later, we still have not received our $2918.92 back. They are giving us the run around and stating that they never received a cancellation email. We have opened a dispute with our credit union. Hopefully we won’t be defrauded out of this money. Horrible!!! Note to future movers. Look up their DOT number… if it says “broker” RUN! You want a Carrier!!!
Feb 28, 2025
Excellent job!!!
All of the packers did an excellent job and were easy to communicate with. Rich was a fantastic driver since he kept us updated of his whereabouts, arrival time and engaged in thoughtful conversation with us while we completed the necessary paperwork at the loading end. The crew that unloaded our shipment worked really hard and showed care for our goods.
Jul 22, 2024
I will recommend you to all my friends and relatives...
The loading process went very smoothly. Robert and John arrived on time and worked quickly to load all of my belongings onto the truck. They were very efficient and organized, carefully loading everything in a way that maximized space and minimized the risk of damage during transit. They used straps and hooks to secure everything in place, and made sure that nothing would shift or fall during the move.
Jan 20, 2026
They made sure to wrap all our furniture gently.
I booked Nationwide Moving Solutions LLC for a weekend move tied to a new remote role. The team started by bracing a large bookcase and removing adjustable shelves. They wrapped appliances separately and secured cords, so they didn’t drag. Traffic slowed the drive, but unloading picked up without rushing. The items landed where I marked with tape, and the apartment stayed usable the entire time.
Oct 08, 2025
Captivating Experience
We arranged movers for a garage cleanout. Large cabinets, tools, and old boxes had to be hauled away. The crew worked fast, carried the heavy pieces out without damaging the walls, and even swept the floor when they were done. Nationwide Moving Solutions LLC handled it better than I expected. Their service turned a big project into an easy task.
