Apr 02, 2025
Bloody basters
I gave them clear instructions about which items were going to my new place and which were staying behind, but they ignored me. They ended up taking things I planned to leave and left behind some important items. It was a complete mess, and I had to sort it all out myself.
Sep 26, 2024
They moved our things with care.
The team members did an excellent job. friendly, hardworking, prompt, and professional. Even though I was apprehensive about my new Sleep Number bed—a split king with an adjustable foundation—it turned out to be perfect. I would use them again in an instant. Perfect score.
Aug 22, 2024
Captivating Experience
The movers showed up on time, got the job done, and handled our possessions with care. Nothing shattered, not even when they put our beds together! Strongly recommend it to everyone.
Jun 21, 2024
Thank you for making it so easy
It was INCREDIBLE to work with Rich and his crew. These movers were awesome; they were helpful and efficient. During my most stress-free relocation, Kris and Brett used three layers of bubble wrap to ensure nothing was broken.
Mar 13, 2026
Poor estimate and poor communication
It's possible that my estimation was off, but this company's price hike is quadruple what I anticipated. It's OK, I have paid for it. When the truck with our furniture arrived, only one of the movers was there, so my Wife, who was quite ill with liver disease and, had to help.
Oct 16, 2025
The worst moving company
I hired this company for my move from Washington, D.C. to California, and it turned out to be one of the worst experiences I’ve ever had with a moving service. When I initially spoke to them over the phone, they provided an estimated quote that fit within my budget. However, after they packed my belongings, the price unexpectedly doubled with no clear explanation or updated documentation prior to charging me. Upon delivery in California, I was overcharged for a “flight of stairs” fee. The company’s own contract states that “12 steps = 1 flight.” The movers had to go up fewer than 12 steps, yet I was charged $75 for a full flight. When I attempted to point out this discrepancy, they refused to acknowledge it and demanded full payment before releasing my belongings. They also accepted my payment via Zelle only. Additionally, multiple items were damaged during the move — including furniture, trophies, clothing, and kitchenware. When I filed a claim, the company informed me that compensation was limited to $0.60 per pound, which is not a fair reflection of the damage caused. They eventually offered me only $60 in total, which I declined. Customer service has been extremely poor. There appears to be no direct phone support or supervisory contact. Only one person responds via email, and it took two months for them to reply to my written complaint. When they finally did, the representative was rude, dismissive, and unprofessional. This company doesn’t even have a legit website. This company engaged in misleading pricing, charged unjustified hidden fees, and failed to handle my property or my complaint with any professionalism. Do yourself a favor — stay away from this moving company and save your money, time, and sanity!
Feb 14, 2025
Stolen Deposit w/o Providing Service
They sent out a mover to quote me 3x what our move agreement was for. They did not make themselves available during this dispute, which resulted in my items not being picked up. This led to them missing the my move deadline which forced me to move the items myself. They did not provide a reimbursement of my 10% down payment for their failure to find an appropriate mover.
Dec 01, 2025
Stellar job
Brett coordinated my move and made the whole process easy to follow. They explained what their team would do and asked a few helpful questions before starting. I liked how they kept everything clear without adding unnecessary details. Their approach helped the day move along at a steady pace.
Nov 01, 2023
Gratifying Experience
Today, Anthony and gentleman assisted us in moving some stuff. Despite the hot weather, they were on time, cheery, and extra careful with our belongings. We can't wait to put them back to work. We were very happy with our moving experience from start to finish.
Oct 15, 2024
It was a relief that all went so smoothly.
I thought my huge sofa wouldn’t fit through the apartment doorway, but Joe measured it and got it through perfectly without taking it apart.